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Improving Post-Earthquake Insurance Claim Management: A Novel Approach to Prioritize Geospatial Data Collection

GFZ German Research Centre for Geosciences, Helmholtzstraße 7, Potsdam 14467, Germany
GRM Iletisim ve Bilisim San. Tic. Ltd. Sti., ITU Ayazaga Campus Koru Road ARI Science Park ARI 2 A Block 3-2 Maslak, Istanbul 34000, Turkey
Turkish Catastrophe Insurance Pool (TCIP), Altunizade Mahallesi, Ord Prof. Fahrettin Kerim Gökay Caddesi, No: 20, Üsküdar, Istanbul 34662, Turkey
Author to whom correspondence should be addressed.
These authors contributed equally to this work.
Academic Editors: Christoph Aubrecht and Wolfgang Kainz
ISPRS Int. J. Geo-Inf. 2015, 4(4), 2401-2427;
Received: 5 June 2015 / Revised: 14 October 2015 / Accepted: 15 October 2015 / Published: 30 October 2015
(This article belongs to the Special Issue Geoinformation for Disaster Risk Management)
PDF [2195 KB, uploaded 2 November 2015]


With a population exceeding 14 million and a GDP of more than 300 billion USD, Istanbul dominates the Turkish economy. Unfortunately, this concentration of social and economic assets is permanently threatened by potentially devastating earthquakes, given the city’s close proximity to several well-known fault systems. As a measure to mitigate the consequences of such events, and to increase the resilience of the exposed communities, the Turkish Catastrophe Insurance Pool (TCIP) has been set up to provide affordable and reliable earthquake insurance to households all over the country. In the aftermath of a damaging event, especially in Istanbul, the operational capacity of TCIP will be seriously challenged by the high number of claims whose settlement would have to be swift and fair in order to kick-start the recovery process. In this paper we explore an integrated approach based on mobile mapping and ad hoc prioritization techniques to streamline the data collection and analysis process, with application to both the pre-event and post-event phases. Preliminary results obtained in Besiktas, a populous district of Istanbul, are presented and discussed. View Full-Text
Keywords: seismic risk; earthquake insurance; geo-spatial information; Istanbul; prioritization seismic risk; earthquake insurance; geo-spatial information; Istanbul; prioritization

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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).

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Pittore, M.; Wieland, M.; Errize, M.; Kariptas, C.; Güngör, I. Improving Post-Earthquake Insurance Claim Management: A Novel Approach to Prioritize Geospatial Data Collection. ISPRS Int. J. Geo-Inf. 2015, 4, 2401-2427.

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