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Journal: Systems, 2026
Volume: 14
Number: 1266
1266
Article: Consumer Complaint Mining Through Topic Modeling and Sentiment Analysis: A Proof-of-Concept Analytical Framework for Decision Support
Authors: by Maria E. Chatzimina, Athina Bourdena, Anitha Chinnaswamy, Nikolaos Trihas, Markos Kourgiantakis, Konstantinos Vassakis and George Mastorakis
Link: https://www.mdpi.com/2079-8954/14/10/1266

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