4.1. Knowledge Bottlenecks in Research Institutions: Translational Gaps and Systemic Constraints
In Taiwan’s smart medical device sector, knowledge production is led by research institutions such as universities and public research organizations, and is supported by intermediary organizations including Academia Sinica, the Industrial Technology Research Institute, the Metal Industries Research and Development Centre, and the Institute for Information Industry. These intermediaries help align research with clinical and industrial needs, particularly in areas such as AI diagnostics and wearable devices.
In 2023, the government allocated approximately TWD 12.5 billion (USD ~390 million) for biomedical R&D, with TWD 3.8 billion (USD ~118 million) specifically dedicated to smart medical device innovation (Ministry of Health and Welfare, 2024; Ministry of Economic Affairs, 2024). These investments supported projects such as portable ECG monitors and AI-enhanced surgical robots. Despite this substantial support, engagement in smart medical device innovation among startups remains limited. Of the more than 50 startups in the Smart Healthcare Flagship Program, only 15 to 20 focus on this area. Similarly, just 45 to 80 of an estimated 150 to 200 biotech startups are active in the smart medical device domain, with only 32 formally recognized as of 2024 (Ministry of Health and Welfare, 2024; Institute for Biotechnology and Medicine Industry, 2024).
This highlights a persistent translational gap, where academic knowledge does not readily flow into clinical or commercial applications. From the perspective of intermediary actors and firms, this gap stems from a lack of downstream integration. Even with strong research outputs and certification support, the absence of early-stage market and user alignment remains a key bottleneck to innovation diffusion.
“For medical devices to be successfully implemented, regulatory, patent, and human factors must be considered from the design stage. Intermediary organizations help universities or startups strengthen these aspects through cross-domain integration and validation”.
(I11)
“There are many semi-governmental support organizations that help your secure certification if you have strong technology… but what is most lacking is the connection to the market”.
(I5)
To examine this phenomenon, we developed a causal loop diagram (CLD) based on thematic analysis of 28 stakeholder interviews (see
Section 3.2).
Figure 2 illustrates two key feedback loops. The symbols “+” and “–” are used to indicate the directionality of causal relationships between variables in the system. A “+” symbol denotes a positive or reinforcing relationship, where an increase (or decrease) in the causal variable leads to a corresponding increase (or decrease) in the affected variable. In contrast, a “–” symbol represents a negative or balancing relationship, where an increase in the causal variable results in a decrease in the affected variable, and vice versa. These notations follow the conventions of causal loop diagramming commonly employed in system dynamics analysis. The reinforcing loop (R1) demonstrates how public funding and academic incentives drive the accumulation of research knowledge, thereby strengthening institutional resources. In contrast, the balancing loop (B1) highlights how insufficient translational capacity, stemming from cross-domain talent shortages and weak clinical engagement, limits research impact and reinforces disconnection from real-world applications. A detailed mapping of variables and explanations associated with each feedback loop is provided in
Appendix A.
Variables such as “translational capacity” and “clinical linkage” appeared frequently in stakeholder narratives. Interviewees stressed that bridging scientific development with real-world needs requires clinician involvement and cross-sector collaboration. Several pointed out that technical strength alone is insufficient without supportive environments for collaboration and business integration. Stakeholder perspectives reveal the need for early engagement with clinical users and coordinated efforts across research, application, and commercialization to achieve meaningful innovation.
“Software in medical devices is itself a form of medical technology, and this is where Taiwan is strong. Our ICT sector can continue contributing to device applications, but clinical doctors must be involved. If it’s only scientists, they can’t precisely target real pain points. Clinicians need to be part of the transformation process. If we can get both sides right, Taiwan won’t be weak in this area”.
(I8)
“A demonstration field site brings together people from different domains, for example through industry-academia collaboration or matchmaking with companies. The most difficult part, however, is introducing a viable business model. That ultimately determines how their technologies can actually be implemented.”
(I26)
“A significant number of smart medical devices remain at the research stage and have yet to be translated into viable commercial products.”
(I16)
Although international collaboration is intended to bridge local capacity gaps, it often creates additional challenges. Delays in regulatory alignment and global engagement can weaken the system’s adaptive capacity. Stakeholders noted that while Taiwan’s domestic certification process is relatively efficient, entry into international markets remains difficult. Although international collaboration aims to bridge this gap, it often introduces additional challenges. These temporal lags intensify the effects of the B1 loop and further reduce the system’s adaptive capacity.
“Getting certified in Taiwan is relatively easy, and we have experience with that. But getting FDA certification requires prior expertise. International collaboration is helpful, but without proper support, it’s hard to establish global distribution channels. Some products are like orphans and might not even be used.”
(I1)
These feedback loops reveal a dual dynamic in which Taiwan’s research institutions continue to generate knowledge, but systemic constraints limit its translation into downstream innovation. Without integrative governance, institutions risk reinforcing their own isolation. Similar bottlenecks appear in other convergence-driven sectors where interdisciplinary collaboration is essential.
Taiwan’s experience reflects broader challenges in global innovation systems, particularly in sectors such as smart medical devices that depend on the integration of diverse domains. The translational gaps identified here, including weak clinical engagement, shortages of cross-domain talent, and regulatory misalignment, are not unique to Taiwan. They mirror issues faced by other economies transitioning from research-driven to application-oriented innovation systems. Similar bottlenecks have also been observed in the European Union’s Horizon 2020 program, where interdisciplinary collaboration and market integration remain critical hurdles (European Commission, 2020). Taiwan’s case offers generalizable insights into the importance of integrative governance and cross-sector coordination to better align research with global market demands. This analysis reinforces the view that translational capacity should be addressed as a system-level coordination challenge in innovation policy.
4.2. Alliance-Based Knowledge Flow: Strategic Collaborations as a Transitional Mechanism
Strategic alliances, often supported by government programs such as the Small Business Innovation Research (SBIR) initiative and medical technology funding schemes from the Ministry of Health and Welfare, have become the dominant mode of collaboration in Taiwan’s smart medical device sector. These alliances facilitate knowledge flow and project-based cooperation among research institutions, hospitals, and firms. Beyond domestic coordination, alliance-based collaboration has also served as a platform for international linkage. While such alliances promote cross-sector engagement and expand the reach of innovation activities, interviewees also pointed to persistent coordination challenges. Strategic alliances play a crucial role in enabling initial coordination, but their long-term impact depends on the development of system-level structures that can consolidate and sustain collaborative capacity.
“In the smart medical device industry, collaboration is almost always conducted through alliances. It’s a team effort. We usually work with key partners on joint R&D or product co-development. We participate in various industry associations and often collaborate with our partner companies through strategic alliances, whether it’s for product development, market access, or customer engagement. Even when there is competition, we still prefer to compete through alliances rather than going solo.”
(I3)
“Because of the industry-academia alliance programs and the hospital-based demosite, we were able to facilitate more international linkages.”
(I19)
To analyze this phenomenon, we developed a causal loop diagram (CLD) based on thematic analysis.
Figure 3 presents the causal loop diagram that illustrates the core dynamics of alliance-based coordination. The reinforcing loop (R2) shows how policy incentives, commercialization pressure, and institutional credibility generate momentum for alliance formation. These alliances facilitate knowledge exchange, clinical access, and early-stage regulatory navigation. In parallel, the balancing loop (B2) reflects the collaboration challenges that may arise over time. Coordination fatigue, misaligned timelines, and the short-term nature of project-based funding can reduce incentives for sustained engagement. These feedback loops indicate that while alliances serve an important transitional function, their long-term effectiveness depends on broader institutional conditions that support ongoing collaboration. A detailed mapping of variables and explanations associated with each feedback loop is provided in
Appendix B.
Key variables such as regulatory complexity, coordination cost, and government support for diffusion were consistently emphasized. Strategic alliances were commonly seen as effective tools for navigating early-stage regulatory requirements, particularly by enhancing institutional legitimacy and accelerating clinical validation. At the same time, many interviewees noted that sustaining collaboration beyond the life of individual projects remains difficult. This challenge stems from a lack of institutional mechanisms that ensure coordination continuity, as current funding structures are often time-limited and responsibilities among partners remain fragmented. As a result, while alliances help initiate collaboration, they offer limited support for cumulative innovation over time.
“Doctors focus on treating patients, professors focus on research, and companies focus on product development. If we want to turn all of this into a business, we need to connect these efforts. In the future, we are thinking about establishing a dedicated cross-university organization. And perhaps a policy-level institution could take on the role of integrating the many existing alliances into a centralized alliance.”
(I24)
“One key issue is understanding international market regulations. When we talk about the international market, we’re really referring to the United States, Europe, and Japan—the three most important regions with the strongest purchasing power. Whether it’s for biotech drugs or medical devices, it’s essential to understand the regulatory frameworks in these countries. The challenge for many Taiwanese firms is that they primarily operate as OEMs, so they lack opportunities to fully engage with and understand these regulatory systems from the ground up.”
(I8)
These patterns suggest that the limitations of alliances are not inherent to the collaboration model itself but arise from broader system conditions that constrain long-term knowledge integration. Rather than replacing alliances, policy efforts should focus on reinforcing the enabling conditions that extend their collaborative value beyond single project cycles. These conditions include sustained incentives, intermediary support, and iterative learning platforms. This analysis contributes to the NBIS framework by demonstrating that under conditions of incomplete institutional integration, alliance-based coordination can serve as a transitional governance mechanism. Its effectiveness depends not only on the capabilities of individual actors but also on the system’s ability to support ongoing collaboration across regulatory, clinical, and commercial interfaces.
4.3. Organizational Limits of Traditional Firms: Cultural and Capability Barriers to Knowledge Accumulation
Despite growing policy support for digital health and smart technologies, many traditional firms in Taiwan’s medical device sector encounter difficulties when attempting to reconfigure their internal capabilities, as shown in
Figure 4. These challenges stem not only from technological gaps but also from institutional and organizational misalignments. Firms that developed within a contract manufacturing logic often lack the absorptive capacity needed to engage with complex regulatory systems, clinical workflows, and data-driven innovation practices.
“Many companies claim that AI can improve processes, but they often encounter obstacles once entering hospitals because each hospital has a different information system, which requires a high degree of customization.”
(I19)
“When traditional industries attempt to upgrade their technologies or products, they face a variety of challenges, such as resource constraints, cultural issues, and difficulties related to development and R&D.”
(I3)
One key balancing loop (B3) captures how limited absorptive capacity and fragmented organizational routines prevent firms from internalizing new knowledge, even when collaborative opportunities are available. Another balancing loop (B4) reflects how short-term financial pressure and performance incentives discourage long-term investment in capability building, leading firms to prioritize incremental product adaptation over strategic transformation. A reinforcing loop (R3) suggests that when firms succeed in integrating cross-sectoral knowledge, such as regulatory expertise, clinical insight, or digital system design, they build innovation credibility that enables further collaboration and stronger engagement with both upstream and downstream partners. However, activating this virtuous cycle requires more than efforts at the firm level. It depends on supportive institutional conditions, including intermediary support, public and private translational platforms, and funding mechanisms that promote sustained innovation rather than short-term deliverables. A detailed mapping of variables and explanations associated with each feedback loop is provided in
Appendix C.
Key variables emerging from the thematic analysis and reflected in the system model include absorptive capacity, technological accumulation, product validation success, and short-term performance pressure. Absorptive capacity serves as a central dynamic, enabling firms to internalize external knowledge and apply it to new technologies. However, this capacity is often constrained by limited interdisciplinary routines and weak mechanisms for knowledge retention. Technological accumulation depends on the firms’ ability to not only access but also embed knowledge over time, yet high staff turnover and fragmented project structures frequently lead to the loss of learning. Product validation success, shaped by access to clinical and regulatory resources, is further restricted by short-term financial pressures that reduce long-term investment in capability building. These variables interact through feedback loops that influence whether traditional firms can sustain innovation or remain locked in incremental adaptation.
“Taiwan’s National Health Insurance system is unstable and lacks transparency, making it difficult for companies to make reasonable forecasts. As a result, investors tend to hesitate.”
(I6)
“In the medical device field, it’s difficult to achieve significant revenue from a single product alone. One option is to gradually expand the product line, like major companies do, perhaps covering an entire medical specialty. But for domestic smart medical startups, this is quite challenging. So one good option is to be acquired.”
(I10)
These dynamics contribute to the broader literature on sectoral innovation systems and absorptive capacity by emphasizing that transformation is not solely determined by knowledge availability. Rather, it is shaped by how well organizational capabilities, system-wide coordination, and policy design are aligned. In settings such as Taiwan, where traditional medical device firms operate within fragmented ecosystems and lack integrative governance structures, meaningful transformation requires institutional scaffolding that enables knowledge absorption, retention, and reuse across multiple innovation cycles.
4.4. Systemic Repositioning and the Rise of Technology-Led Innovation
While traditional institutions continue to struggle with translational gaps and organizational rigidity, technology firms are gradually repositioning themselves as innovation leaders. Their growing influence in Taiwan’s smart medical device sector reflects not only firm-level initiative but also a broader system-level shift shaped by persistent coordination failures and capability misalignments (
Figure 5). Rather than operating as peripheral partners, these firms increasingly drive integration across clinical, regulatory, and technological domains, often filling the structural void left by fragmented public and industrial actors.
A key inflection point in this transition was the implementation of the Medical Devices Act in 2021, which restructured Taiwan’s regulatory framework by introducing risk-based classifications and formally recognizing software-based medical devices. The reform also institutionalized early-stage technical consultation with regulators, reducing uncertainty for developers of AI-enabled and data-driven solutions. Several major ICT firms in Taiwan, including Foxconn, Wistron, Quanta, Compal, and Qisda, have increasingly entered the smart healthcare sector. Initially focused on components such as chips, displays, and embedded systems, these companies are now integrating software, data services, and medical validation to expand their role in medical device innovation. While not the origin of technology firms’ involvement, this reform significantly accelerated their ascent. In this sense, the policy shift did not trigger innovation leadership, but selectively reinforced firms already positioned to act on institutional complexity.
The growing leadership of technology firms is reinforced by multiple, mutually reinforcing feedback mechanisms. A detailed mapping of variables and explanations associated with each feedback loop is provided in
Appendix D. Loop R4 highlights how these firms integrate knowledge from diverse domains, such as clinical validation, regulatory interpretation, and digital infrastructure, into their innovation pipelines. Their ability to achieve product validation success not only enhances their credibility and market confidence but also strengthens their capacity to coordinate multi-source knowledge inputs, accelerating future development cycles. Loop R5 further captures how institutional translation gaps, including the inability of traditional actors to bridge research, regulation, and application, create entry opportunities for agile and resource-rich technology firms. These firms leverage their platform capabilities and internal knowledge integration systems to respond to clinical and regulatory complexity more effectively than legacy actors. Over time, this leads to the accumulation of strategic knowledge within tech firms themselves, shifting the locus of innovation governance from public or academic institutions to private, digitally enabled entities.
At the same time, balancing loop B2 underscores the persistent coordination challenges within the traditional innovation system. Fragmented mandates, high collaboration costs, and misaligned project timelines prevent effective cross-sector engagement. As regulatory burdens and time pressures increase, legacy actors struggle to adapt, thereby unintentionally amplifying the system-level reliance on technology firms to maintain continuity and coherence across innovation phases.
Taken together, these feedback dynamics demonstrate that the emergence of technology firms as dominant actors is not simply a function of superior capability but a systemic outcome shaped by institutional fragmentation and asymmetrical responsiveness. Rather than being inserted into a fully functioning system, these firms have become de facto orchestrators by occupying the coordination space left unaddressed by traditional institutions. This realignment reflects a deeper institutional shift within the innovation system. In contrast to the traditional assumption that research institutions or established manufacturers lead sectoral transitions, this case highlights how innovation leadership can emerge from institutional voids. It suggests a form of gap-driven leadership, where actors with superior system responsiveness rise to prominence not solely through technological capability, but by occupying strategic positions left open by systemic fragmentation. For innovation governance, this implies the need to design policies that not only reward performance but also build institutional scaffolding that enables distributed coordination, long-term learning, and inclusive transformation.
Beyond domestic institutional dynamics, several global factors also exert considerable influence on Taiwan’s innovation system. Interviewees noted that geopolitical tensions, such as the ongoing U.S.–China technology competition, have shaped firm strategies around supply chain resilience and regulatory alignment. In addition, international trade policies and export control regimes have increased uncertainty for firms seeking to access global markets. These external forces have heightened the urgency for Taiwanese tech firms to develop internal regulatory capacity and diversify their clinical validation pathways, thereby accelerating their strategic repositioning within the innovation ecosystem. While these dynamics were not the primary focus of this study, they underscore the importance of considering both internal institutional gaps and external structural pressures in understanding system transformation.