Redefining Organizational Resilience and Success: A Natural Language Analysis of Strategic Domains, Semantics, and AI Opportunities
Abstract
1. Introduction
- RQ1 (thematic): How does the literature on resilient and successful organizations cluster into broader domains, and what are the dominant topics that make up this literature?
- RQ2 (semantic): Which classical terms are intrinsic to the definitions of organizational resilience and success, and which emerging terms are influencing these definitions?
- RQ3 (applicative): In which domains are these opportunities distributed, and when and how is AI discussed as an enabler of resilience and success?
2. Materials and Methods
2.1. Data Collection
2.1.1. Databases
2.1.2. Search Strategy and Keywords
- “resilient organization” OR “resilient organisation”
- “successful organization” OR “successful organisation”
2.1.3. Inclusion and Exclusion Criteria
- Inclusion criteria: English-language publications that are classified as journal articles, reviews, book chapters, or proceedings papers, provided that they at least include a title and abstract.
- Exclusion criteria: publications lacking abstracts, duplicate entries across databases, and non-English records (they were excluded from text mining and clustering but retained for descriptive bibliometric statistics).
2.1.4. Final Dataset
2.2. Data Processing
2.2.1. Preprocessing Techniques
- Normalization and lowercasing to eliminate orthographic inconsistencies.
- Stopword removal, filtering out functional words (e.g., the, and, of) that carry limited semantic value.
- Lemmatization, reducing words to their canonical form (e.g., organizations → organization), which helps unify lexical variants.
- Token filtering, excluding punctuation, numbers, and non-alphabetic strings.
2.2.2. Topic Modeling with BERT
2.2.3. Agglomerative Clustering Methodology
2.3. Semantic Analysis
2.3.1. Identification of Classical Resilience and Success Terms
2.3.2. Extraction of Emerging Terms
2.3.3. Validation of Semantic Categories
3. Results
3.1. Level I—Thematic Analysis: Topics and Clusters
3.1.1. Topic Modeling Results
3.1.2. Cluster Analysis Across Five Domains
3.2. Level II—Semantic Analysis: Classical and Emerging Terms
3.2.1. Classical Terms
3.2.2. Emerging Terms—Global Perspective
- Work and employees align more closely with resilience, emphasizing human protection and wellbeing.
- Data and information and processes are tied to organizational success, as they enable competitiveness and long-term efficiency.
- Knowledge and development emerge as bridging terms: knowledge supports adaptive capacity (resilience) and continuous improvement (success), while development extends growth by linking organizational progress to sustainability.
3.2.3. Emerging Terms—Domain-Level Distributions
3.3. Level III—Applicative Analysis: AI Opportunities
4. Discussion
4.1. Redefining Resilient and Successful Organizations
- Sensing and foresight—continuous scanning for vulnerabilities and opportunities; early warning through metrics and signals; supports timely anticipation rather than post hoc reaction [87].
- Absorption and continuity—buffers, redundancy, safety, and quality routines that limit functional loss during disruptions [88]; preserves core services and stakeholder trust.
- Adaptation and reconfiguration—agility, flexibility, and process redesign (often digitally enabled) that shorten cycle times from detection to change [89]; operationalizes resilience as “change-as-routine.”
- Learning and renewal—knowledge creation, transfer, and development that convert incidents and experiments into improved practices and strategic shifts; links short-term stabilization to long-term success [90].
4.2. AI as an Enabler of Organizational Resilience
4.3. Theoretical and Practical Implications
4.4. Limitations and Future Research
5. Conclusions
Author Contributions
Funding
Data Availability Statement
Conflicts of Interest
Abbreviations
| AI | Artificial Intelligence |
| BERTopic | BERT-based Topic Modeling |
| HR | Human Resources |
| IDE | Integrated Development Environment |
| ISI | Institute of Scientific Information |
| KM | Knowledge Management |
| LDA | Latent Dirichlet Allocation |
| NLP | Natural Language Processing |
| OLC | Organizational Learning Capability |
| RQ | Research Question |
| TF-IDF | Term Frequency–Inverse Document Frequency |
| UMAP | Uniform Manifold Approximation and Projection |
| WoS | Web of Science |
Appendix A
| Source | Initial Record | Final Retained | % of Total |
|---|---|---|---|
| WoS | 368 | 368 | 23% |
| Scopus | 1329 | 1229 | 77% |
| Total | 1697 | 1597 | 100% |
| Topic ID | No. of Articles | Top Keywords (Representative) |
|---|---|---|
| 0 | 199 | resilience, resilient, organizational, organization, crisis, build, study, research, business, management |
| 1 | 139 | care, health, patient, medical, healthcare, hospital, community, successful, physician |
| 2 | 130 | organization, employee, diversity, workforce, work, inclusion, women, study |
| 3 | 110 | risk, safety, resilience, management, security, system, approach, information |
| 4 | 87 | culture, entrepreneur, organizational, business, entrepreneurial, success, firm, company |
| 5 | 84 | leadership, leader, organization, successful, change, behavior, study |
| 6 | 83 | customer, business, process, service, quality, system, information, management |
| 7 | 83 | human, resource, HR, management, employee, performance, manager, practice |
| 8 | 73 | lean, quality, supply, maintenance, system, chain, product, manufacturing |
| 9 | 64 | sustainability, stakeholder, sustainable, digital, transformation, new, military |
| 10 | 63 | innovation, process, ambidexterity, new, technology, product, firm, industry |
| 11 | 61 | strategy, management, strategic, planning, business, performance, environment, competitive |
| 12 | 58 | network, community, social, organization, group, action, cooperative, virtual |
| 13 | 58 | employee, work, job, engagement, satisfaction, motivation, relationship, performance |
| 14 | 54 | sport, event, city, destination, tourism, planning, urban, exhibition |
| 15 | 53 | library, project, university, knowledge, program, information, communication, technical, student |
| 16 | 52 | knowledge, management, transfer, organization, KM, intellectual, capital, OLC |
| 17 | 47 | student, teacher, education, educational, school, pedagogical, learning, principal |
| 18 | 46 | change, organization, adaptability, transformation, transition, scheme, implementation |
| 19 | 32 | creativity, creative, reward, motivation, organizational culture, idea, market orientation |
| 20 | 21 | water, farmer, agricultural, rural, development, research, supradisciplinary |
| Domain | No. of Articles | AI-related Articles | AI Share (%) |
|---|---|---|---|
| I—Health and Wellbeing | 197 | 11 | 5.58 |
| II—Organizations, HR and Leadership | 395 | 31 | 7.85 |
| III—Strategy, Innovation and Culture | 541 | 63 | 11.65 |
| IV—Education, Knowledge and Communities | 190 | 15 | 7.89 |
| V—Society, Environment and Development | 75 | 9 | 12 |
| Term | Frequency (n) |
|---|---|
| Performance | 314 |
| Resilience | 197 |
| Growth | 94 |
| Risk management | 61 |
| Efficiency | 44 |
| Agility | 41 |
| Competitiveness | 38 |
| Flexibility | 35 |
| Vulnerability | 31 |
| Profitability | 28 |
| Value creation | 12 |
| Sustainable success | 10 |
| Robustness | 8 |
| Market share | 4 |
| Adaptive capacity | 3 |
| Absorptive capacity | 2 |
| Customer orientation | 2 |
| Redundancy | 2 |
| Strategic vision | 1 |
| Recovery capacity | 1 |
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| Topic ID | Suggested Label | Narrative Description |
|---|---|---|
| 1 | Healthcare and Patient Care | Resilience in healthcare systems, with focus on patient safety, medical treatment, and hospital performance. |
| 2 | Workforce Diversity and Inclusion | Organizational success linked to diversity, inclusion, and workforce adaptability. |
| 3 | Risk and Safety Management | Classical resilience perspective centered on risk prevention, safety procedures, and hazard control. |
| 4 | Organizational Culture and Entrepreneurship | Role of cultural values and entrepreneurial orientation in fostering innovation and adaptability. |
| 5 | Leadership and Governance | Leadership styles and governance models as central mechanisms for building resilience and success. |
| 6 | Business Processes and Customer Orientation | Adaptive business processes and customer-focused strategies as enablers of long-term competitiveness. |
| 7 | Human Resource Management | HR practices, workforce policies, and talent development as contributors to organizational resilience. |
| 8 | Quality and Operational Excellence | Lean practices, supply chain reliability, and continuous improvement as resilience mechanisms. |
| 9 | Sustainability and Stakeholder Orientation | Integration of sustainability and stakeholder engagement into organizational strategies. |
| 10 | Innovation and Ambidexterity | Balancing exploration and exploitation for sustained innovation and success. |
| 11 | Strategic Management and Planning | Long-term strategic vision, planning, and growth alignment as resilience enablers. |
| 12 | Networks and Community Collaboration | Role of partnerships, collaboration, and networks in strengthening resilience. |
| 13 | Employee Engagement and Psychological Resilience | Coping, job satisfaction, and engagement strategies that sustain individual and organizational resilience. |
| 14 | Sport, Events, and Community Resilience | Community resilience through social events, sports, and urban activities that foster cohesion. |
| 15 | Knowledge and Universities | The role of universities, research projects, and institutional knowledge in resilience building. |
| 16 | Knowledge Management and Learning | Knowledge sharing, transfer, and organizational learning as sources of adaptability. |
| 17 | Education and Training | Educational systems, teachers, and training practices as foundations of resilience. |
| 18 | Change Management and Adaptability | Organizational change processes and adaptive capacity during transitions. |
| 19 | Creativity and Culture | Creativity, motivation, and organizational culture as drivers of innovation and success. |
| 20 | Agricultural and Environmental Resilience | Rural, agricultural, and environmental factors as dimensions of resilience and sustainability. |
| Domain | Associated Topic IDs |
|---|---|
| I—Health and Wellbeing | Topics 1, 20 |
| II—Organizations, HR and Leadership | Topics 2, 9, 18 |
| III—Strategy, Innovation and Culture | Topics 4, 10, 11, 19 |
| IV—Education, Knowledge and Communities | Topics 12, 14, 17 |
| V—Society, Environment and Development | Topics 3, 5, 6, 7, 8, 13, 15, 16 |
| Characteristics | In Resilient Organizations | In Successful Organizations |
|---|---|---|
| Efficiency | Capacity to maintain functionality with minimal resource loss during crises. | Optimization of resources and processes to achieve superior performance. |
| Agility | Rapid operational response to unexpected disruptions. | Speed in seizing opportunities and competitive advantages. |
| Flexibility | Ability to adjust structures and processes to absorb shocks. | Capacity to reconfigure operations to capture market shifts. |
| Sustainability | Ensuring resilience through long-term balance of resources and ecological systems. | Integrating social, environmental, and economic goals into business strategy. |
| Emerging Term | Relations to Classical Concepts | Orientation | Interpretive Contribution |
|---|---|---|---|
| Knowledge | Extends learning capacity | Common | Knowledge as an asset and enabler of adaptive capacity |
| Work and Employees | Absent from classical terms | Resilience | Human-centered resilience and success |
| Data and Information | Absent from classical terms | Success | Digitalization, AI, and evidence-based decision-making |
| Processes | Implicit in adaptability | Success | Continuous systemic adaptation and innovation |
| Development | Broader than growth | Common | Long-term, sustainable, and societal orientation |
| Domain | AI-Related Opportunities | Orientation |
|---|---|---|
| I—Health and Wellbeing | employees, health, care, work | Resilience |
| II—Organizations, HR, and Leadership | leadership, knowledge, leaders | Both |
| humans, change | Resilience | |
| III—Strategy, Innovation and Culture | innovation, quality | Success |
| process | Both | |
| IV—Education, Knowledge, and Communities | social, communication, students | Resilience |
| knowledge, development | Both | |
| V—Society, Environment, and Development | events, sport, water | Resilience |
| development | Both |
| Domain | AI-Related Opportunities | Orientation |
|---|---|---|
| I—Health and Wellbeing | Predictive health analytics; Digital wellbeing monitoring | Resilience |
| Smart occupational health tools | Both | |
| II—Organizations, HR, and Leadership | HR analytics; AI-driven recruitment; Talent management | Success |
| Leadership support systems | Both | |
| III—Strategy, Innovation and Culture | Predictive strategy; AI for innovation management | Success |
| Foresight tools; Cultural analytics | Both | |
| IV—Education, Knowledge, and Communities | Adaptive learning platforms | Both |
| AI-based knowledge extraction | Success | |
| Community resilience monitoring | Resilience | |
| V—Society, Environment, and Development | Sustainability monitoring | Both |
| Environmental modeling; AI-based risk and disaster assessment | Resilience |
| Resilience Cluster | Health and Wellbeing | HR and Leadership | Strategy and Culture | Education and Communities | Society and Sustainability |
|---|---|---|---|---|---|
| Sensing and Foresight | Predictive health analytics | HR analytics | Strategic foresight tools | Adaptive learning metrics | Environmental monitoring |
| Absorption and Continuity | Digital wellbeing tools | Leadership support systems | Cultural analytics | Community monitoring | AI-based disaster assessment |
| Adaptation and Reconfiguration | Smart occupational health tools | AI-driven recruitment | Innovation management | Knowledge extraction | Sustainability modeling |
| Learning and Renewal | Stress/health feedback loops | Talent development | Data-driven cultural learning | Collaborative learning platforms | Societal development analytics |
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© 2025 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
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Bucovețchi, O.; Voipan, A.E.; Voipan, D.; Stanciu, R.D. Redefining Organizational Resilience and Success: A Natural Language Analysis of Strategic Domains, Semantics, and AI Opportunities. Systems 2025, 13, 999. https://doi.org/10.3390/systems13110999
Bucovețchi O, Voipan AE, Voipan D, Stanciu RD. Redefining Organizational Resilience and Success: A Natural Language Analysis of Strategic Domains, Semantics, and AI Opportunities. Systems. 2025; 13(11):999. https://doi.org/10.3390/systems13110999
Chicago/Turabian StyleBucovețchi, Olga, Andreea Elena Voipan, Daniel Voipan, and Radu D. Stanciu. 2025. "Redefining Organizational Resilience and Success: A Natural Language Analysis of Strategic Domains, Semantics, and AI Opportunities" Systems 13, no. 11: 999. https://doi.org/10.3390/systems13110999
APA StyleBucovețchi, O., Voipan, A. E., Voipan, D., & Stanciu, R. D. (2025). Redefining Organizational Resilience and Success: A Natural Language Analysis of Strategic Domains, Semantics, and AI Opportunities. Systems, 13(11), 999. https://doi.org/10.3390/systems13110999

