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Journal: Information, 2025
Volume: 16
Number: 9
9
Article: From Data to Delight: Leveraging Social Customer Relationship Management to Elevate Customer Satisfaction and Market Effectiveness
Authors: by Ibrahim A. Elshaer, Alaa M. S. Azazz, Sameh Fayyad, Shaimaa A. Mohamed, Amr Mohamed Fouad and Eslam Ahmed Fathy
Link: https://www.mdpi.com/2078-2489/16/1/9

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