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Open AccessArticle

Eligibility of BPMN Models for Business Process Redesign

1
Department of Applied Informatics, University of Macedonia, Thessaloniki 54636, Greece
2
Department of Informatics, Aristotle University of Thessaloniki, Thessaloniki 54124, Greece
*
Author to whom correspondence should be addressed.
Information 2019, 10(7), 225; https://doi.org/10.3390/info10070225
Received: 28 May 2019 / Revised: 26 June 2019 / Accepted: 27 June 2019 / Published: 1 July 2019
(This article belongs to the Section Information Applications)
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Abstract

Business process redesign (BPR) is an organizational initiative for achieving competitive multi-faceted advantages regarding business processes, in terms of cycle time, quality, cost, customer satisfaction and other critical performance metrics. In spite of the fact that BPR tools and methodologies are increasingly being adopted, process innovation efforts have proven ineffective in delivering the expected outcome. This paper investigates the eligibility of BPMN process models towards the application of redesign methods inspired by data-flow communities. In previous work, the transformation of a business process model to a directed acyclic graph (DAG) has yielded notable optimization results for determining average performance of process executions consisting of ad-hoc processes. Still, the utilization encountered drawbacks due to a lack of input specification, complexity assessment and normalization of the BPMN model and application to more generic business process cases. This paper presents an assessment mechanism that measures the eligibility of a BPMN model and its capability to be effectively transformed to a DAG and be further subjected to data-centric workflow optimization methods. The proposed mechanism evaluates the model type, complexity metrics, normalization and optimization capability of candidate process models, while at the same time allowing users to set their desired complexity thresholds. An indicative example is used to demonstrate the assessment phases and to illustrate the usability of the proposed mechanism towards the advancement and facilitation of the optimization phase. Finally, the authors review BPMN models from both an SOA-based business process design (BPD) repository and relevant literature and assess their eligibility. View Full-Text
Keywords: business process redesign; complexity assessment; normalization; data-centric workflow optimization business process redesign; complexity assessment; normalization; data-centric workflow optimization
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Tsakalidis, G.; Vergidis, K.; Kougka, G.; Gounaris, A. Eligibility of BPMN Models for Business Process Redesign. Information 2019, 10, 225.

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