Next Article in Journal
Gain Adaptation in Sliding Mode Control Using Model Predictive Control and Disturbance Compensation with Application to Actuators
Previous Article in Journal
An Approach for Recommending Contextualized Services in e-Tourism
Open AccessArticle

Information Usage Behavior and Importance: Korean Scientist and Engineer Users of a Personalized Recommendation Service

Korea Institute of Science and Technology Information, Daejeon 305-806, Korea
*
Author to whom correspondence should be addressed.
Information 2019, 10(5), 181; https://doi.org/10.3390/info10050181
Received: 3 April 2019 / Revised: 10 May 2019 / Accepted: 14 May 2019 / Published: 24 May 2019
(This article belongs to the Section Information and Communications Technology)
Background: We conducted research on the newly developed personalized recommendation service (PRS) of the global network of Korean scientists and engineers (KOSEN) in order to explore the information usage behavior and importance of the PRS used by Korean scientists and engineers. Methods: In order to understand information usage behavior, we gathered data from 513 survey results and analyzed them in terms of information usage behavior and the corresponding importance in each of the service quality areas. Results: We analyzed the 321 outcomes that indicated non-use of the PRS in order to understand the underlying reason(s); we employed 192 results that demonstrated the use of functionality to examine information usage behavior and importance. They found that the predominant motive for non-use of the service resulted from the respondents not knowing how to use it. According to demographic characteristics, the usage behavior of the PRS showed a difference regarding the purpose of using the service in the categories of gender and major field of study. Furthermore, users were concerned with various components of the PRS such as ease of use, design, relevance of content, user support, and interactivity. Conclusions: We suggest reinforcing user education degree and promotion to enhance the PRS. Since users were concerned with ease of use, design, relevance, user support, and interactivity, we recommend these as major points for improvement. View Full-Text
Keywords: personalized recommendation service; usage behavior; KOSEN personalized recommendation service; usage behavior; KOSEN
Show Figures

Figure 1

MDPI and ACS Style

Park, J.-H.; Park, S.E.; Choi, H.-S.; Hwang, Y.-Y. Information Usage Behavior and Importance: Korean Scientist and Engineer Users of a Personalized Recommendation Service. Information 2019, 10, 181.

Show more citation formats Show less citations formats
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map by Country/Region

1
Back to TopTop