Sophimatics and 2D Complex Time to Mitigate Hallucinations in LLMs for Novel Intelligent Information Systems in Digital Transformation

While large language models (LLMs) such as ChatGPT, Claude, and DeepSeek are evaluated based on their accuracy and truthfulness, “hallucinations” betray underlying structural limitations. These results are not simply incorrect answers, but statistical resonances; they are instances where models stabilize into statistically significant (though semantically unfounded) response patterns. Current frameworks fail to accommodate contextual semantics, experiential time, and intentionality as key dimensions for effective experience-based decision-making in complex digital spaces. This article presents an integration paradigm offered by the theory of uncertainty and incompleteness of information, extended by the Sophimatics approach with 2D complex time (t = t + i·t₀) and Super Time Cognitive Neural Network (STCNN) that provides both memory management, imagination enhancement, and creativity generation as computational primitives. By integrating probability with plausibility, credibility, and possibility, our model reconsiders the issue of evaluating the reliability of LLM results as a problem that goes beyond traditional probabilistic approaches. Accepting that hallucinations are an emerging phenomenon of resonance between statistical distributions, we suggest an extended probability method in which these resonances can be mitigated and directed towards a coherent cognitive understanding. The paper places this approach in the broader perspective of digital transformation at the information systems level and its implications for AI reliability, explainability, and adaptive decision-making in post-generative AI. Intuitive scenarios are described, based on the inclusion of complex time and Sophimatics in theoretical modelling, illustrating how prediction, historical-contextual adoption, and resistance to paradoxical or contradictory information are strengthened. The results point to this paradigm as a springboard for reliable, human-aligned AI capable of enabling digital transformation in sectors such as healthcare, finance, and governance.