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Journal: Adm. Sci., 2019
Volume: 9
Number: 11
11
Article: Application of the Kano Model for a Better Understanding of Customer Requirements in Higher Education—A Pilot Study
Authors: by Peter Madzík, Pavol Budaj, Dalibor Mikuláš and Dominik Zimon
Link: https://www.mdpi.com/2076-3387/9/1/11

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