Perceived Time Spent on TikTok, Overall User Satisfaction, and Parallel Psychological Costs
Abstract
1. Introduction
- (1)
- How does perceived time spent on TikTok relate to psychological cost-related responses associated with social media use?
- (2)
- How does perceived time spent on TikTok relate to overall user satisfaction?
- (3)
- How do psychological cost-related responses relate to overall user satisfaction?
2. Literature Review and Hypotheses Development
2.1. Perceived Time Spent on TikTok and Psychological Cost-Related Responses
2.1.1. Perceived Time Spent on TikTok and Privacy Concerns
2.1.2. Perceived Time Spent on TikTok and Health Consciousness
2.1.3. Perceived Time Spent on TikTok and Social Interaction Anxiety
2.1.4. Perceived Time Spent on TikTok and Social Media Fatigue
2.2. Perceived Time Spent on TikTok and Overall User Satisfaction
2.3. Psychological Cost-Related Responses and Overall User Satisfaction
3. Research Methodology
3.1. Measurement Development and Data Analysis
3.2. Data Collection and Sample Characteristics
4. Results
4.1. Measurement Assessment
4.2. Common Method Bias
4.3. Structural Model Assessment
4.4. Fuzzy-Set Qualitative Comparative Analysis (fsQCA)
4.4.1. Calibration
4.4.2. Necessary Conditions Analysis
4.4.3. Sufficient Conditions Analysis
5. Discussion
5.1. Theoretical Contribution
5.2. Managerial Implications
5.3. Limitations and Future Research
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Appendix A
Appendix A.1. Constructs and Measurement Items
| Constructs | Code | Items | References |
| Perceived time spent on TikTok | Time1 | How much time do you feel you spend on TikTok? | Ernala et al. (2022) |
| Time2 | How much do you usually use TikTok? | ||
| Time3 | How much do you usually use TikTok? (continuous slider, 0–100) | ||
| Time4 | How much do you think you use TikTok compared to other people? | ||
| Privacy concerns (PC) | PC1 | I am concerned that the information I submit on TikTok could be misused. | Dinev and Hart (2005) |
| PC2 | I am concerned that a person can find private information about me on TikTok. | ||
| PC3 | I am concerned about submitting information on TikTok, because of what others might do with it. | ||
| PC4 | I am concerned about submitting information on TikTok, because it could be used in a way I did not foresee. | ||
| Health Consciousness (HC) | HC1 | I reflect about my health a lot after using TikTok. | Teng and Lu (2016) |
| HC2 | I’m very self-conscious about my health after using TikTok. | ||
| HC3 | I’m alert to changes in my health after using TikTok. | ||
| HC4 | I’m usually aware of my health after using TikTok. | ||
| HC5 | I take responsibility for the state of my health after using TikTok. | ||
| HC6 | I’m aware of the state of my health as I go through the day after using TikTok. | ||
| Social Interaction Anxiety (SIA) | SIA1 | I feel anxious when talking with people I have just met after using TikTok. | Alkis et al. (2017); X. Zhang et al. (2019) |
| SIA2 | I feel nervous when I talk with people I do not know very well after using TikTok. | ||
| SIA3 | I feel uneasy while making new friends after using TikTok. | ||
| SIA4 | I feel tense when I meet someone for the first time after using TikTok. | ||
| SIA5 | I am afraid of interacting with others after using TikTok. | ||
| SIA6 | I feel nervous when I have to talk with others about myself after using TikTok. | ||
| Social media fatigue (SMF) | SMF1 | I am likely to receive too much information when I am searching for something on TikTok. | Bright et al. (2022) |
| SMF2 | I am frequently overwhelmed by the amount of information available on TikTok. | ||
| SMF3 | I find that TikTok does not have enough detail to quickly find the information I am looking for. | ||
| SMF4 | The amount of information available on TikTok makes me feel tense. | ||
| SMF5 | When searching for information on TikTok, I frequently just give up because there is too much to deal with. | ||
| Overall user satisfaction (SA) | SA1 | How do you feel about your overall experience of this TikTok use? | Sharabati et al. (2022) |
| SA2 | Are you overall satisfied with the relational benefits brought by TikTok? | ||
| SA3 | Are you overall satisfied with the informational benefits brought by TikTok? | ||
| SA4 | Are you overall satisfied with the enjoyment brought by TikTok? | ||
| SA5 | Are you overall satisfied with the curiosity fulfilment brought by TikTok? |
Appendix A.2. The EFA Testing Result
| Dimensions | ||||||
| IA | SA | HC | PC | Time | SMF | |
| SIA3 | 0.933 | |||||
| SIA4 | 0.907 | |||||
| SIA2 | 0.905 | |||||
| SIA6 | 0.900 | |||||
| SIA1 | 0.891 | |||||
| SIA5 | 0.866 | |||||
| SA1 | 0.873 | |||||
| SA4 | 0.871 | |||||
| SA5 | 0.866 | |||||
| SA2 | 0.839 | |||||
| SA3 | 0.831 | |||||
| HC4 | 0.853 | |||||
| HC6 | 0.853 | |||||
| HC5 | 0.770 | |||||
| HC3 | 0.766 | |||||
| HC1 | 0.694 | |||||
| HC2 | 0.689 | |||||
| PC4 | 0.928 | |||||
| PC3 | 0.922 | |||||
| PC1 | 0.851 | |||||
| PC2 | 0.837 | |||||
| Time1 | 0.867 | |||||
| Time2 | 0.861 | |||||
| Time4 | 0.853 | |||||
| Time3 | 0.819 | |||||
| SMF2 | 0.869 | |||||
| SMF1 | 0.829 | |||||
| SMF4 | 0.790 | |||||
| SMF5 | 0.669 | |||||
| Notes: Time: perceived time spent on TikTok; PC: privacy concern; HC: health consciousness; SIA: social interaction anxiety; SMF: social media fatigue. | ||||||
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| Dimensions | Items | Frequency | Percentage (%) |
|---|---|---|---|
| Gender | Male | 149 | 48.7 |
| Female | 154 | 50.3 | |
| Non-binary | 2 | 0.7 | |
| Prefer not to say | 1 | 0.3 | |
| Age | 18–24 years old | 36 | 11.8 |
| 25–35 years old | 73 | 23.8 | |
| 36–45 years old | 57 | 18.6 | |
| 46–55 years old | 58 | 19 | |
| Over 55 years old | 82 | 26.8 | |
| Ethnicity | Caucasian | 204 | 66.7 |
| African American | 37 | 12.1 | |
| Latino/Hispanic | 35 | 11.4 | |
| Asian | 20 | 6.5 | |
| Native Hawaiian or Pacific Islander | 1 | 0.3 | |
| Other | 9 | 2.9 | |
| Annual Household Income | Less than $10,000 | 10 | 3.3 |
| $10,000–$19,999 | 13 | 4.2 | |
| $20,000–$29,999 | 26 | 8.5 | |
| $30,000–$39,999 | 24 | 7.8 | |
| $40,000–$49,999 | 29 | 9.5 | |
| $50,000–$59,999 | 30 | 9.8 | |
| $60,000–$69,999 | 37 | 12.1 | |
| $70,000–$79,999 | 24 | 7.8 | |
| $80,000–$89,999 | 12 | 3.9 | |
| $90,000–$99,999 | 19 | 6.2 | |
| $100,000–$149,999 | 47 | 15.4 | |
| More than $150,000 | 35 | 11.4 | |
| Education | Less than high school | 1 | 0.3 |
| High school graduate | 40 | 13.1 | |
| Some college | 84 | 27.5 | |
| College degree | 135 | 44.1 | |
| Post graduate degree | 46 | 15 | |
| TikTok Usage Period | 1–6 months | 39 | 12.7 |
| 6–12 months | 42 | 13.7 | |
| 12–24 months | 71 | 23.2 | |
| More than 24 months | 154 | 50.3 | |
| Self-identified User Type | Viewer/Liker | 262 | 85.6 |
| Creator/Content contributor | 7 | 2.3 | |
| Both | 37 | 12.1 |
| Construct Items | Estimate | AVE | CR | Cronbach’s Alpha | |
|---|---|---|---|---|---|
| Perceived time spent on TikTok | Time1 | 0.757 | 0.756 | 0.925 | 0.892 |
| Time2 | 0.915 | ||||
| Time3 | 0.914 | ||||
| Time4 | 0.883 | ||||
| Privacy Concerns | PC1 | 0.810 | 0.786 | 0.936 | 0.934 |
| PC2 | 0.786 | ||||
| PC3 | 0.970 | ||||
| PC4 | 0.963 | ||||
| Health Consciousness | HC1 | 0.916 | 0.642 | 0.897 | 0.900 |
| HC2 | 0.917 | ||||
| HC3 | 0.865 | ||||
| HC4 | 0.677 | ||||
| HC6 | 0.569 | ||||
| Social interaction anxiety | SIA1 | 0.929 | 0.867 | 0.975 | 0.975 |
| SIA2 | 0.953 | ||||
| SIA3 | 0.967 | ||||
| SIA4 | 0.943 | ||||
| SIA5 | 0.870 | ||||
| SIA6 | 0.923 | ||||
| Social media fatigue | SMF1 | 0.818 | 0.637 | 0.874 | 0.871 |
| SMF2 | 0.881 | ||||
| SMF4 | 0.820 | ||||
| SMF5 | 0.657 | ||||
| Overall user satisfaction | SA1 | 0.922 | 0.724 | 0.929 | 0.929 |
| SA2 | 0.841 | ||||
| SA3 | 0.800 | ||||
| SA4 | 0.883 | ||||
| SA5 | 0.803 | ||||
| Mean | SD | Time | PC | HC | SIA | SMF | SA | |
|---|---|---|---|---|---|---|---|---|
| Time | 2.819 | 0.904 | 0.869 | |||||
| PC | 4.238 | 1.606 | 0.014 | 0.886 | ||||
| HC | 3.235 | 1.490 | 0.328 ** | 0.168 ** | 0.801 | |||
| SIA | 2.296 | 1.390 | 0.252 ** | 0.290 ** | 0.468 ** | 0.931 | ||
| SMF | 3.389 | 1.449 | 0.024 | 0.356 ** | 0.271 ** | 0.429 ** | 0.789 | |
| SA | 4.890 | 1.156 | 0.401 ** | −0.242 ** | 0.098 | −0.006 | −0.250 ** | 0.851 |
| Hypotheses | B | S.E. | t-Value | Result | |||
|---|---|---|---|---|---|---|---|
| H1 | Time | → | PC | 0.038 | 0.085 | 0.641 | Not supported |
| H2 | Time | → | HC | 0.399 *** | 0.091 | 6.813 | Supported |
| H3 | Time | → | SIA | 0.281 *** | 0.084 | 4.813 | Supported |
| H4 | Time | → | SMF | 0.073 | 0.090 | 1.176 | Not supported |
| H5 | Time | → | SA | 0.530 *** | 0.073 | 8.457 | Supported |
| H6 | PC | → | SA | −0.216 *** | 0.043 | −4.139 | Supported |
| H7 | HC | → | SA | −0.025 | 0.043 | −0.442 | Not supported |
| H8 | SIA | → | SA | −0.036 | 0.043 | −0.671 | Not supported |
| H9 | SMF | → | SA | −0.168 ** | 0.043 | −3.133 | Supported |
| Calibration | Perceived Time Spent on TikTok | Privacy Concerns | Health Consciousness | Social Interaction Anxiety | Social Media Fatigue | Overall User Satisfaction |
|---|---|---|---|---|---|---|
| 0.95 | 4.67 | 6.75 | 6.00 | 5.50 | 6.00 | 6.40 |
| 0.50 | 2.67 | 4.50 | 3.10 | 2.00 | 3.25 | 5.00 |
| 0.05 | 1.67 | 1.75 | 1.00 | 1.00 | 1.00 | 2.47 |
| Condition | Consistency | Coverage |
|---|---|---|
| Time | 0.694359 | 0.804709 |
| ~Time | 0.596529 | 0.604201 |
| PC | 0.572102 | 0.643017 |
| ~PC | 0.703428 | 0.732389 |
| HC | 0.650765 | 0.716911 |
| ~HC | 0.632686 | 0.671329 |
| SIA | 0.562490 | 0.693840 |
| ~SIA | 0.704033 | 0.677292 |
| SMF | 0.584679 | 0.630830 |
| ~SMF | 0.707298 | 0.766027 |
| Configurational Conditions | Solution 1 | Solution 2 | Solution 3 | Solution 4 | Solution 5 | Solution 6 |
|---|---|---|---|---|---|---|
| Time | ● | ● | ● | ● | ● | ⊗ |
| PC | ⊗ | ⊗ | ⊗ | |||
| HC | ⊗ | ● | ● | ⊗ | ||
| SIA | ⊗ | ● | ⊗ | ● | ||
| SMF | ⊗ | ⊗ | ● | ● | ||
| Consistency | 0.918 | 0.914 | 0.908 | 0.922 | 0.924 | 0.883 |
| Raw coverage | 0.386 | 0.419 | 0.396 | 0.343 | 0.295 | 0.230 |
| Unique coverage | 0.026 | 0.013 | 0.032 | 0.020 | 0.021 | 0.031 |
| Overall solution coverage | 0.628 | |||||
| Overall solution consistency | 0.864 | |||||
| Configurational Conditions | Solution 1 | Solution 2 |
|---|---|---|
| Time | ⊗ | ● |
| PC | ● | ⊗ |
| HC | ⊗ | ⊗ |
| SIA | ⊗ | ● |
| SMF | ● | ● |
| Consistency | 0.929 | 0.866 |
| Raw coverage | 0.338 | 0.246 |
| Unique coverage | 0.155 | 0.062 |
| Overall solution coverage | 0.400 | |
| Overall solution consistency | 0.884 | |
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© 2026 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license.
Share and Cite
Zhang, Q.; Yang, J.; Kim, D. Perceived Time Spent on TikTok, Overall User Satisfaction, and Parallel Psychological Costs. Behav. Sci. 2026, 16, 816. https://doi.org/10.3390/bs16050816
Zhang Q, Yang J, Kim D. Perceived Time Spent on TikTok, Overall User Satisfaction, and Parallel Psychological Costs. Behavioral Sciences. 2026; 16(5):816. https://doi.org/10.3390/bs16050816
Chicago/Turabian StyleZhang, Qian, Jingjing Yang, and Dongyoup Kim. 2026. "Perceived Time Spent on TikTok, Overall User Satisfaction, and Parallel Psychological Costs" Behavioral Sciences 16, no. 5: 816. https://doi.org/10.3390/bs16050816
APA StyleZhang, Q., Yang, J., & Kim, D. (2026). Perceived Time Spent on TikTok, Overall User Satisfaction, and Parallel Psychological Costs. Behavioral Sciences, 16(5), 816. https://doi.org/10.3390/bs16050816

