A Systematic Review of Responses, Attitudes, and Utilization Behaviors on Generative AI for Teaching and Learning in Higher Education
Abstract
:1. Introduction
- How does the use of GenAI for teaching and learning affect students’ and teachers’ responses in higher education classroom settings?
- How does the use of GenAI for teaching and learning affect students’ and teachers’ attitudes in higher education classroom settings?
- How does the use of GenAI for teaching and learning affect students’ and teachers’ behaviors in higher education classroom settings?
2. Materials and Methods
2.1. Search Strategy
2.2. Inclusion and Exclusion Criteria
2.3. Screening
2.4. Analysis
3. Results
3.1. Summary of the Articles Included in the Review
3.2. RQ1: How Does the Use of GenAI for Teaching and Learning Affect Students’ and Teachers’ Responses in Higher Education Classroom Settings?
3.2.1. Positive Responses
3.2.2. Negative Responses
3.2.3. Neutral Responses
3.3. RQ2: How Does the Use of GenAI for Teaching and Learning Affect Students’ and Teachers’ Attitudes in Higher Education Classroom Settings?
3.3.1. Positive Attitudes
3.3.2. Concerns
3.3.3. Mixed Attitudes
3.4. RQ3: How Does the Use of GenAI for Teaching and Learning Affect Students’ and Teachers’ Behaviors in Higher Education Classroom Settings?
3.4.1. Promoting Student Learning Behaviors in Multiple Dimensions
3.4.2. Facilitating Teachers to Optimize Teaching Behaviors
3.4.3. The Task Behavior Performance Is Unstable
4. Discussions
5. Conclusions
- As can be seen from the results, GenAI serves as “scaffolding” to guide, support, and empower students and teachers’ learning activities and teaching processes. As education is about serving life and living, future research should focus on the autonomy and creativity of students and teachers when interacting with GenAI tools.
- Most of the included studies mentioned responses, attitudes, and behaviors about GenAI from the perspective of students (as can be seen in Table 2, Table 3 and Table 4). For future research, it would be worthwhile to further study this topic from a teacher’s perspective. For instance, what factors influence teachers’ willingness to use GenAI for innovating their teaching method? How do teachers develop syllabi for GenAI courses? And how do teachers increase their own GenAI literacy?
- It is revealed that many of the selected studies (46.5%) are mixed-methods research articles. Most of them are based on quasi-experimental research, questionnaires, interviews, textual analysis, and other methods. It is imperative that more interdisciplinary studies are conducted in the future, including integrating psychological and neuroscientific research methods, to detect changes in the psychological state, cognitive processing process, and brain activation state of individuals during generative AI–human interactive teaching in real time and simultaneously.
- Future research should pay more attention to students’ and teachers’ negative responses and concerns about GenAI, which are less explored compared to positive responses and attitudes in this systematic review (as can be seen in Table 2 and Table 3). In order to produce positive outcomes for students and educators in the age of artificial intelligence, it is considered that universities should take the initiative to facilitate the rational and ethical use of GenAI tools by emphasizing the humanistic and emotional dimensions of GenAI, not only to leverage the “advantage” of GenAI but also to promote the “goodness” of the technology.
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Appendix A
References
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Inclusion | Exclusion |
---|---|
Published 2020–August 2024 | Published before 2020 |
Written in English | Not written in English |
Published in journals, conference papers, book chapters | Book, abstract, thesis, PhD dissertation |
Empirical research, case study | Theoretical or conceptual papers, review articles |
Has thematic focus on GenAI in HE | No thematic focus on GenAI in HE |
Use of GenAI in classroom setting Research for teaching and learning purposes | No use of GenAI in classroom setting Not research for teaching and learning purposes |
Theme | Sub-Theme | Examples | Number of Studies |
---|---|---|---|
Positive responses | Positive emotional responses | Another student commented: “I enjoyed working with ChatGPT, because I got to learn and understand something that is going to be a part of the future.” (King et al., 2024) | 73 |
Willingness to continue using GenAI | When asked “Will you continue to use ChatGPT and other generative AI for assisted teaching in the future?”, a total of 20 of the 25 interviewees said that they would continue to use ChatGPT and other generative AI, while 5 indicated that they might not use them to support teaching in the future. (J. Lu et al., 2024) | 32 | |
Negative responses | Negative emotional responses | “I wasn’t interested in AI and didn’t feel the need to get to know it. (R5, F).” (Šedlbauer et al., 2024) | 46 |
Reluctance to continue using GenAI | Notably, of the 12 total responses, only 3 expressed hesitancy about potentially using ChatGPT to study English in the future. (Van Horn, 2024) | 16 | |
Neutral responses | -- | Cautious: This student is more careful in their use of the ChatGPT and is less confident in the generated code. They are likely to seek additional support and verify the accuracy of the code produced. (Maher et al., 2023) | 16 |
Theme | Sub-Theme | Example | Number of Studies |
---|---|---|---|
Positive attitudes | Enabling students to adopt an entirely new and integrated approach to professional learning | Typical TSs in agreement with the benefits arising from the inclusion of ChatGPT in the educational context include “Being highly optimistic about ChatGPT and this activity of creating short stories, I believe it can be utilized to compose short stories based on historical events or scientific facts, which can be incredibly engaging for interdisciplinary work in the classroom” (Prof_13f) and “I thought ChatGPT was highly effective in creating meaningful texts” (Prof_2f). (Fialho et al., 2024) | 80 |
Reshaping students’ study methods and habits | Some students identified potential benefits of technologies such as ChatGPT. In written comments, some likened it to a tutor or a professor who was constantly available and who could quickly explain concepts in new and helpful ways. (West et al., 2023) | 55 | |
Bridging classroom learning to real-world needs | “I really appreciated the ChatGPT activity because it allowed me to practice applying sampling techniques to real-life scenarios. It helped me feel more confident in my understanding of the material”. (participant 4) (Essel et al., 2024) | 18 | |
Motivating teachers to update their teaching methods | The Business Game category summarizes students’ evaluations and reflections on the effectiveness of the simulated business game as a learning method. This category includes insights into the dynamics of the game, the role of interaction with ChatGPT, and the overall evaluation of the simulation as a pedagogical tool. Students described the simulation as an innovative and interactive way to understand complex cloud migration concepts and processes. (Stampfl et al., 2024) | 30 | |
Encouraging teachers to maximize work efficiency | The most frequently mentioned functions of GenAI tools were generating teaching and learning materials, checking assignments, correcting grammar mistakes, and designing lesson plans. They maintained that these functions of GenAI tools could help them “reduce the workload”, “increase efficiency”, “brainstorm ideas”, and “refresh thoughts”. (Moorhouse et al., 2024) | 8 | |
Concerns | The low quality of generated content | Students felt that the knowledge of the Chat Generative Pre-Trained Transformer is limited and not very reliable. Images and videos were not available on the given topic on ChatGPT; hence, students used Google and other internet applications to search for answers. (Bhatia et al., 2024) | 44 |
The quality of generated content depends on various factors | An interview extract exemplified the participants’ experiences. “ChatGPT pointed out that the scope of my prompt was too broad. In response, I rephrased the prompt and focused on one aspect at a time. As a result, ChatGPT provided me with relevant information and guidance, which helped me form ideas and arguments effectively”. The participants noticed that increased interaction with ChatGPT led to high-quality feedback. (Tam, 2025) | 34 | |
Ethical issues | For RQ2 (What are the pedagogical and technological outcomes of using generative AI to reflect on the nursing profession?), the themes identified included the following: (1) self-reflection on students’ moral and professional identity development, (2) strange and inaccurate images, and (3) biases/stereotypes of nurses not based on contemporary realities. (Reed et al., 2023) | 23 | |
Over-reliance | Concerns included AI’s impact on privacy, ethics, developer education, and reliability. Over-reliance on AI possibly hindering skill development (P3) and AI code’s reliability (P7) were other concerns. (Waseem et al., 2024) | 34 | |
Mixed attitudes | -- | Thus, as a course designer (echoing Yaron’s experience above), Yasemin does not think ChatGPT is likely to render educators or education designers obsolete. ChatGPT is a convenient tool for educators requiring unit outline generation; however, without the input of an experienced educator or education designer, it does not currently appear to have the capacity to create a learning unit on its own. (Meron & Araci, 2023) | 30 |
Theme | Sub-Theme | Examples | Number of Studies |
---|---|---|---|
Promoting student learning behaviors in multiple dimensions | Promoting learning behaviors in the cognitive processing dimension (e.g., meta-cognition, critical thinking, creative thinking, decision-making, problem-solving) | Students in the experiment group (EG) used ChatGPT for in-class tasks, while students in the control group (CG) used traditional databases and search engines. Compared to the CG, the EG demonstrated a significant increase in critical thinking, reflective skepticism, and critical openness compared to the CG. (Essel et al., 2024) | 52 |
Promoting learning behaviors in the self-management dimension (e.g., self-regulation, self-efficacy, motivation) | Regarding the utilization of ChatGPT, students reported a rise in their usage of ChatGPT to boost their self-efficacy in critical thinking (from 46% to 67%, p = 0.31) and would recommend using ChatGPT as a tool for others to enhance their critical thinking skills (from 72% to 88%, p = 0.39). (Guo & Lee, 2023) | 31 | |
Promoting learning behaviors in the social interaction dimension (e.g., engagement, collaborative skills) | In addition, peer collaboration became evident as students enjoyed discussing and exploring the functionalities of ChatGPT together. “This time made me think about the best way to practice English. Usually I just followed what my teacher said, but now I can talk to my friends and make my own plan”. (Vadaparty et al., 2024) | 39 | |
Enabling teachers to optimize teaching behaviors | Guiding teachers in innovating their teaching methods | Specifically, participants showed a deeper understanding and more detailed elaboration when using GenAI tools to facilitate the planning process. There was a salient change from considering GenAI as a direct lesson plan generator to using it to refine existing plans and create classroom activities. The shift might be attributed to the instructor’s explicit guidance on using GenAI to refine lesson plans, coupled with targeted assignment tasks that encouraged such an application. (Moorhouse et al., 2024) | 20 |
Supporting teachers in enhancing their assessment practices | After using ChatGPT-4 for preliminary marking, the average marking time for each poetry assignment was reduced from 30 min to 10 min. This change greatly improved teaching efficiency. (X. Li et al., 2024) | 10 | |
Inconsistent task behavior performance | Generative AI promotes the task behavior performance | In the quantitative analysis part, we saw a skew toward higher points for students who were actively using the part of the LMS with AI-generated content. (Pesovski et al., 2024) | 59 |
Generative AI does not significantly promote the task behavior performance | Table 4 shows the results of both groups’ performance in lab work. The average lab work success of Group I, which used ChatGPT, was 65.27%, whilst the average score of Group II (no ChatGPT) was only slightly better, at 66.72%. (Kosar et al., 2024) | 25 |
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Wu, F.; Dang, Y.; Li, M. A Systematic Review of Responses, Attitudes, and Utilization Behaviors on Generative AI for Teaching and Learning in Higher Education. Behav. Sci. 2025, 15, 467. https://doi.org/10.3390/bs15040467
Wu F, Dang Y, Li M. A Systematic Review of Responses, Attitudes, and Utilization Behaviors on Generative AI for Teaching and Learning in Higher Education. Behavioral Sciences. 2025; 15(4):467. https://doi.org/10.3390/bs15040467
Chicago/Turabian StyleWu, Fan, Yang Dang, and Manli Li. 2025. "A Systematic Review of Responses, Attitudes, and Utilization Behaviors on Generative AI for Teaching and Learning in Higher Education" Behavioral Sciences 15, no. 4: 467. https://doi.org/10.3390/bs15040467
APA StyleWu, F., Dang, Y., & Li, M. (2025). A Systematic Review of Responses, Attitudes, and Utilization Behaviors on Generative AI for Teaching and Learning in Higher Education. Behavioral Sciences, 15(4), 467. https://doi.org/10.3390/bs15040467