Shelter environments are stressful for dogs, as they must cope with many stimuli over which they have little control. This can lead to behavioural changes, negatively affect their welfare and downgrade the human‐animal bond, affecting re-homing success. Arousal is evident in their behaviour, particularly increased activity and frequent vocalisation. Environmental enrichment plays an important role in reducing arousal behaviour, either through direct physiological effects or by masking stressful stimuli. The present study focused on sensory environmental enrichment, using olfactory and auditory stimuli under shelter conditions. Sixty dogs were allocated to one of four treatments: three types of enrichment, Lavender, Dog appeasing pheromone (DAP) and Music, and a Control group. Stimuli were applied for 3 h/d on five consecutive days. Dogs exposed to DAP lay down more, and those exposed to Music lay down more with their head down, compared to the Control. Those in the Control stood more on their hind legs with their front legs on the exit door, compared to those exposed to Music and DAP, particularly if they had only been in the shelter for a short time. They also panted and vocalised much more than dogs in the three enrichment treatments, which tended to persist during the 4 h period post treatment, and in the case of vocalisation into the subsequent night. The study suggests that all three enrichments had some positive benefits for dogs in shelters, as well as being non-invasive and easy to apply in the shelter environment.
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