- “The Digital Shift”—The digital need as identified by arts bodies versus the lack of funding and the radical upskilling it will require presents challenges to arts organisations.
- “Digital Challenges”—How to define and explain the relationship between digital and traditional art practices and the context within which work is made to audiences of varying digital literacy.
- “Identifying Digital Potential”—How curators can take advantage of new ways of engaging with audiences, and considering MOSTYN as a case study of how a human-centred design (HCD) and an activity systems analysis approach has transformed audiences.
2.1. The Digital Shift
2.2. The Digital Challenges
2.3. Challenges of Digital to Curators
2.4. Challenges of Digital to Cultural Organisations
3. Identifying the Digital Potential at MOSTYN
- A MOSTYN staff workshop role play and pilot public tasks before the research team facilitated
- A public workshop with 18 audience members, staff and stakeholders. Participation was voluntary following a call out via MOSTYN’s visitor database and social media. The workshop to deployed and tested multiple agile, lo-fi prototypes for tools that participants felt would improve their MOSTYN visitor experience. Insights were shared about their recent visits, experiences and knowledge of MOSTYN through a series of interactive tasks. Findings were then organised and ranked by participants to establish a hierarchy of needs. Lo-fi prototypes of possible solutions were then created, using cardboard, paper and string and these were presented to the rest of the group.
- A public consultation was held within MOSTYN to present the lo-fi prototypes to audiences for further comments, along with a small selection of tasks taken from the public workshop to triangulate findings.
- A rapid, intensive problem-solving design exercise (Design Sprint) was held with MOSTYN staff to take public ideas and insight and combine them with organisational need to develop a new digital interface within MOSTYN.
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