Social Workers’ Experiences and Collaboration with Public Health Professionals in a Low-Income Country: A Qualitative Study
Abstract
1. Introduction
1.1. Interprofessional Collaboration and Its Impact on Sustainable Development in the Global South
1.2. An Overview of the Social Work Landscape in Mozambique
2. Materials and Methods
2.1. Study Design and Sample
2.2. Data Collection
2.3. Data Analysis
2.4. Ethical Considerations
3. Results
3.1. Society’s Limited Knowledge of Social Workers’ Mission and Practice
Hmm … first of all, society has no knowledge about what a social worker is … Many believe that, to be a social worker, it is enough to have a good heart, and that there is no need to have a formal education (in the field) … Currently, most people working in social care have no formal education in the subject. (Participant 6)
My view is that there is a diversified perception of the social work profession in the country. Some people see social workers as people who have money to give, and not professionals who work with community development. But others see social workers as people who work a lot for the love of their profession, as suggested in the local saying “trabalhar por amor a camisola” [work for its own reward]. (Participant 3)
3.2. Lack of Collaboration with Public Health Professionals
It is difficult because there is no good understanding of the social work profession and practice among other professionals as the area is still marginalized in this country. This makes it difficult to collaborate with other sectors and professions including those in public health. (Participant 4)
Yes, I have not had much contact or collaboration with public health professionals because they work mostly with prevention. But because of social workers’ type of work, we end up working in the same communities. I work for an NGO, and we work mostly with communities to address social issues and have not had contact with public health workers in the same areas. (Participant 5)
Yes, I have worked with public health professionals and together we advised families in the communities to refer their children to health care services to get tested for malaria; but we also worked together to provide education related to chronic malnutrition (for example, addressing cultural barriers that affect child nutrition in many families). In 2020 during the COVID-19 pandemic we organized a series of health education meetings to distribute masks to people as well as educate them to get financial stability and psychological resilience. (Participant 1)
3.3. Social Work Practice and Collaboration in the Context of Sustainable Development
Yes, I think that social work professionals need to work with other professions (including public health) to achieve the Sustainable Development Goals in health and education. Social workers intervene in children’s education to promote social policies which the country implements; and I see that as very important for sustainable development. (Participant 6)
As my workplace is a public institution, we follow the government guidelines, including those related to sustainable development (for example … work with the poor; education). But we do not yet include sustainable development in the curriculum to educate future social workers. (Participant 11)
Hm …; yes. In an indirect way, because we have no explicit directives on how to work with sustainable development, we make people aware of the importance to educate children (especially orphaned children, who lost their parents and family); as well as the importance of families to officially register their children after birth. This is a problem since many parents are not officially registered themselves. (Participant 12)
3.4. Future Challenges for Social and Public Health Workers
… [The] first is how to change communities’ cultural thinking to address health-related problems, especially preventive education (for example, take infectious diseases like conjunctivitis). Many in the community don’t believe that some of these diseases exist and at times they don’t believe in the health education provided by social workers/public health professionals. This is especially regarding social assistance, medication, etc. … (Participant 9)
In my opinion, the main challenge is to educate people on the need to include social workers in health teams across communities; social workers need acceptance in society to practice the profession. Implementation of social care and services at the national level will be important. Public health workers will also need to see social workers as partners, especially in preventive medicine which will continue to be important in the future in Mozambique. (Participant 8)
I see malaria and cholera as diseases that will continue to affect the whole country in the future. Hygiene and sanitation need to be improved … and the outbreaks related to conflicts in some places in the country will need to be addressed. Also, lack of water can impede hygiene in families, especially families with children … This is a big challenge for social and public health workers. (Participant 2)
4. Discussion
4.1. Practical and Policy Implications of Inter-Professional Collaboration Between Social Workers and Public Health Professionals
4.2. Strengths and Limitations
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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| N = 12 | |
|---|---|
| Sex | |
| Female | 6 |
| Male | 6 |
| Age (years) | |
| <29 | 3 |
| 30–39 | 9 |
| Formal education (highest level completed) | |
| Primary education or similar | 0 |
| Secondary education or similar | 0 |
| University education or similar | 12 |
| Social work degree | 10 |
| Psychology degree | 2 |
| Years of experience | |
| Average years of experience working as a social worker | 4.5 years (range 1–13 years) |
| 1. What is your current work? |
| 2. In Mozambique, how are social workers generally perceived outside of their workplace? |
| 3. Have you had any experiences that did not go down well with a public health worker? What were these experiences? |
| 4. In your workplace, do you see any barriers to effective collaboration between social and public health workers? |
| 5. Have you had any interprofessional training with public health workers? If so, what kind of training? |
| 6. What is the most common way of communicating with public health workers? Do you think this method is effective? |
| 7. In your current workplace, are you involved with sustainable development issues (that are related to the UN Sustainable Development Goals and the 2030 Agenda)? |
| 8. In your opinion, what are the most important problems (challenges) that social and public health workers will face in the future in Mozambique? |
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Macassa, G.; Mabuie, J.; da Cruz Francisco, J.; Soares, J. Social Workers’ Experiences and Collaboration with Public Health Professionals in a Low-Income Country: A Qualitative Study. Societies 2025, 15, 278. https://doi.org/10.3390/soc15100278
Macassa G, Mabuie J, da Cruz Francisco J, Soares J. Social Workers’ Experiences and Collaboration with Public Health Professionals in a Low-Income Country: A Qualitative Study. Societies. 2025; 15(10):278. https://doi.org/10.3390/soc15100278
Chicago/Turabian StyleMacassa, Gloria, Janete Mabuie, José da Cruz Francisco, and Joaquim Soares. 2025. "Social Workers’ Experiences and Collaboration with Public Health Professionals in a Low-Income Country: A Qualitative Study" Societies 15, no. 10: 278. https://doi.org/10.3390/soc15100278
APA StyleMacassa, G., Mabuie, J., da Cruz Francisco, J., & Soares, J. (2025). Social Workers’ Experiences and Collaboration with Public Health Professionals in a Low-Income Country: A Qualitative Study. Societies, 15(10), 278. https://doi.org/10.3390/soc15100278

