1. Introduction
Everyday life is filled with social norms that influence individual decision making. Social norms have been found to be important in understanding a wide range of human behavior including: Cooperation in collective action problems [
1], helping behavior in the workplace [
2], worker lateness [
3], and tipping [
4]. Theoretical models of social norm adherence often posit that an individual’s utility is directly influenced by norms [
5,
6,
7,
8,
9]. Crucial to these models is the assumption that when faced with the same decision problem, individual actions can differ depending on individual differences in the propensity to follow social norms. Recent research, has shown that rule-following behavior is an important factor in understanding social norms [
8]. This difference in propensity to follow rules can explain why some individuals choose to follow norms while others do not [
8,
9]. However, less is known about why individuals differ in the propensity to follow individual costly rules.
This paper adds to the literature by proposing and testing two potential sources explaining individual differences in rule-following. The first potential explanation for individual heterogeneity in rule-following could be due to differences in the intensity that people feel moral emotions. Two powerful moral emotions are guilt and shame. Both guilt and shame are negative affective states that may activate in individuals when they transgress social rules. To avoid these negative feelings, people choose actions that are consistent with socially acceptable behavior. The second potential explanation is awareness of how transgressing rules may affect others. The ability to understand others emotions, thoughts, and beliefs is known as theory of mind (ToM). Higher ToM may make individuals more likely to recognize how others would feel about their actions [
10]. This recognition could lead higher ToM types to be more likely to follow rules.
In this paper, I ask: How do differences in both the propensity to feel moral emotions and the ability to recognize the emotions of others impact whether individuals follow costly rules? Using psychometric measures of individual propensities to feel shame, guilt, and ToM, I examine how subject differences in these moral emotions influence behavior in a costly rule-following task. Results show that guilt was not predictive of behavior; however, both shame and ToM were. Individuals who reported feeling higher levels of shame and ToM were significantly more likely to follow the rules.
2. Prior Literature
Guilt and shame are negative emotions that humans often experience. Shame and guilt are typically used as synonyms in both everyday life and academic research. However, researchers have argued that there exists key differences between the two affective states [
11,
12,
13,
14,
15]. One approach has centered on the distinction between the self and behavior [
11,
13]. Individuals experiencing guilt often focus on a specific behavior (“I did something bad”), but when experiencing shame focus on their individual self (“I am a bad person”). A separate approach attempts to distinguish guilt and shame based on whether a transgression is observed by others or not. This public versus private distinction suggests that guilt is activated when a transgression is private whereas shame is activated when others are aware of the transgression [
11,
13]. Recent research suggests that these different distinctions are complementary [
15,
16]. Cohen et al. [
15], Wolf et al. [
16] present evidence that shame tends to be strongly related to situations that are public and that when experiencing shame people tend to make negative judgments about their self. Similarly, guilt appears to be strongly correlated with situations that are private and when experiencing guilt people tend to make negative judgments about their behavior.
Feelings of guilt and shame are likely to be activated when a person violates a rule or norm. Individuals may attempt to avoid actions that may make them feel guilt or shame. Game theoretic models using psychological game theory have attempted to capture feelings of guilt by proposing that people may be guilt averse [
17,
18]. Individuals try to avoid decisions that they believe will make them feel guilty. The above discussion suggest the following hypotheses:
Hypothesis 1. Higher levels of rule-following will be associated with a higher propensity to feel shame.
Hypothesis 2. Higher levels of rule-following will be associated with a higher propensity to feel guilt.
In order to measure guilt and shame, this paper uses the guilt and shame proneness scale (GASP) [
15]. The scale has been used in a number of studies to measure individual differences in the propensity to feel guilt and shame. Howell et al. [
19] used the GASP and found that individuals who had higher guilt proneness were more likely to report a general willingness to apologize to others. No correlation was found for shame proneness as measured by the GASP. Bracht and Regner [
20] find that individuals who scored higher in guilt proneness where more pro-social in the mini-trust game. Jordan et al. [
21] found that guilt proneness was not related to self-forgiveness, but positively related with forgiving others. In addition, shame proneness was negatively related to forgiving oneself and others. While Carpenter et al. [
22] found that guilt-proneness was positively associated with forgiving oneself while shame-proneness was negatively associated with self-forgiveness. These findings may be a potential reason why shame avoidance may be powerful in public settings as people who feel great shame are less likely to forgive themselves for transgressions. Ent and Baumeister [
23] found that people higher in guilt proneness, as measured by the GASP, valued harm avoidance more than obedience to authority and were more likely to disobey the experimenter to alleviate suffering of another individual. Arli et al. [
24] find that people who feel higher guilt and shame are less likely to report that they engage in unethical consumer behavior.
While individual differences in the propensity to feel moral emotions may influence behavior, in game theoretic situations it is also important to predict the behavior of others. The ability of understand what others will do in game theoretic situations depends crucially on the ability to recognize the others utility function and their beliefs. This ability is known as ToM and typically after the age of five children are often described as having ToM [
25,
26]. ToM is often described as a discrete phenomenon where a person either possesses it or has a deficit. However, research has shown even in non-clinical adult populations there can be substantial variation in ToM ability [
25,
26,
27]. One issue in prior research on individual differences in ToM is that measures of ToM often exhibit ceiling effects making it difficult to observe any heterogeneity in ToM ability [
27]. However, more advanced ToM measures designed for adult populations show substantial variation in ToM [
25,
27]. For example, individuals on the autism spectrum often exhibit lower ToM ability [
25], females typically manifest slightly higher ToM ability compared to males [
28], and there is wide variation in ToM in non-clinical populations [
25,
26,
27].
Previous research has suggest that ToM helps individuals recognize gains from cooperation and predict the behavior of others [
10,
29,
30]. Research on children and adolescents has found differences in judgments about the social appropriateness of actions between those with and without autism [
31]. Using functional magnetic resonance imaging (FMRI), Berthoz et al. [
32] found increased activation in areas in the brain thought to be responsible for ToM when subjects read stories about norm violations. Higher ToM ability may make individuals more likely to recognize how others would feel about their actions [
10]. This recognition could lead individuals to empathize with others. Prior research has shown that greater empathy is associated with increases in following prosocial norms [
33,
34]. Taken together, prior research suggests that people who have higher ToM ability may to be less likely to transgress norms. This suggests the following hypothesis:
Hypothesis 3. Higher levels of rule-following will be associated with higher affective ToM ability.
To measure affective ToM ability, this paper uses the reading the mind in the eyes test (RMET) [
25]. The RMET has been used in numerous studies to measure individual differences in advanced ToM ability in the adult population. Researchers examining the relationship between RMET and individual behavior have examined trading markets [
35,
36], incentives [
26], and strategic sophistication [
37].
4. Results
Table 4 presents regression results using ordinary least squares to predict Waiting Time in the rule-following by measures of Shame-NSE, Guilt-NBE, and ToM. The regressions in columns (1) to (3) show that both task in shame and RMET are correlated with waiting time in the rule-following task. The longer subjects waited the more money they lost, but were told that the rule was to wait until the light turned green. Higher scores in shame significantly increased the amount of time subjects waited at the light. Guilt was not significantly correlated with rule-following. The RMET measure is positive and significant at the 5% level. This suggests that affective theory of mind may be related to rule-following. The regressions in columns (4) to (6) are similar to the regressions in columns (1) to (3) except they include additional control variables. The results show that the estimated coefficients for Shame-NSE, Guilt-NBE, and RMET on predicting Waiting Time in the rule-following task are similar even when controlling for demographic information and CRT scores. Since Shame-NSE and RMET scores are positively correlated, it is possible that their effects on rule-following are not independent. Columns (7) and (8) show the results of regressions with both measures. When included in the same regression, the coefficients for both Shame-NSE and RMET remain positive and significant. Column (8) includes an interaction between shame and ToM. This interaction is significant at the 5% level and negative. This suggests at higher levels of shame and ToM, increases have diminishing marginal returns on rule-following. Due to the interaction variable between Shame-NSE and RMET in column (8), the estimated marginal effect of a unit change in Shame-NSE on predicting Waiting Time can differ depending on the value of the RMET.
Figure 4 plots the marginal effects of a unit change in Shame-NSE on predicting Waiting Time across a range of RMET scores. The figure shows that increases in shame at lower levels of ToM have a greater marginal increase in Waiting Time compared to when RMET scores are high. This suggests ToM and Shame may be substitutes in increasing rule-following behavior. Taken together, these results suggest that higher feelings of shame and ToM are correlated with greater rule-following adherence.
An alternative measure of behavior in the rule-following task is to use the number of times subjects waited at the light for the entire five seconds. To analyze this dependent variable, multinomial logit regressions were conducted (See
Table A4,
Table A5,
Table A6).
6 Table 5 presents the marginal effects of a unit change in Shame-NSE, Guilt-NBE, and RMET on the Number of Lights variable. An increase in one standard deviation for Shame-NSE is associated with a 4.79 percentage point decrease in the probability a subject would choose to wait at zero lights. While an increase in one standard deviation for Shame-NSE is associated with a 4.79 percentage point increase in the probability a subject would wait at all five lights. A similar pattern can be seen in
Figure 5 which plots the predicted probability for each choice of lights at different levels of shame. Taken together, higher levels of shame are associated with a reduction in choosing to wait at zero or one light and an increase in perfect rule-following behavior. Measures of Guilt-NBE were not significant at predicting any choice in the number of lights. An increase in one standard deviation for RMET was associated with a 2.69 percentage point decrease in the probability a subject chose to wait at zero lights. A similar pattern can be seen in
Figure 6 which plots the predicted probability for each choice of lights at different levels of the RMET. Taken together, higher ToM is associated with a decrease in subjects choosing to never wait at any light or only waiting at a single light. The results support Hypotheses 1 and 3 but Hypothesis 2 was not supported.
5. Conclusions
Social norms are thought to have a strong influence on human behavior [
1,
2,
3,
4]. Attempts to theoretically model adherence to social norms have often assumed that an individual’s utility is directly influenced by norms [
5,
6,
7,
8]. The propensity to follow social norms is an important part of the theoretical models, however, less is known about what individual differences may influence this propensity.
This paper tested the idea that moral emotions and the ability to recognize the emotions of others may be important determinants in explaining social norm adherence. The results show a significant correlation between shame proneness in rule-following. Differences in guilt were not found to influence behavior. As predicted, variations in affective ToM appeared were associated with rule adherence. Suggesting that the ability to understand the affective states of others may be an important factor in understanding individual differences in costly rule-following.
While shame was predictive of rule-following behavior, guilt was not significant. Prior research has argued that shame is more likely to be activated in public situations whereas guilt is more likely to be activated in private situations [
11,
13,
15]. In the rule-following task, the decisions of individuals of whether or not to wait at the light are not observable to the other subjects. However, the actions that the individuals make are observable to the experimenter. If subjects think of their actions as observable to the experimenter, then shame may be a stronger influence on behavior. While both guilt and shame may have been activated in the rule-following task, it is possible that the effect of shame was stronger than guilt due to subjects viewing their behavior in the task as public. While the current study is unable to shed light on whether the public versus private distinction influenced behavior in this experiment, this question is a potential avenue for future research in studying the role of guilt and shame in influencing rule-following behavior.
While this study is correlational, it adds to our understanding of why individuals differ in the propensity to follow rules. The propensity to feel moral emotions and the ability to understand others’ emotions differs among individuals in the adult population. These differences may lead to variations in rule-following and adherence to social norms. Social norms are highly context specific with different settings leading to different behavior [
5]. As a result, future research should investigate whether shame and ToM influence social norm adherence and rule-following in environments not examined in this study.