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Sustainability 2016, 8(8), 809;

Sustainability and the Tourism and Hospitality Workforce: A Thematic Analysis

Department of Human Resource Management, Strathclyde Business School, University of Strathclyde, Glasgow G4 0QU, Scotland, UK
School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong, China
Business School, Shandong University (Weihai), Jinan 250100, China
Griffith Business School, Griffith University, Gold Coast, QLD 4222, Australia
School of Hospitality, Tourism and Events, Auckland University of Technology, Auckland 1010, New Zealand
Vietnamese Institute for Human Rights, Ho Chi Minh National Academy of Politics, Hanoi, Vietnam
Institute of Agricultural and Food Policy Studies, Universiti Putra Malaysia, Selangor 43400, Malaysia
Department of Tourism, Institute of Agriculture and Tourism, Poreč 52440, Croatia
School of Management and Languages, Heriot Watt University, Kuala Lumpur, Putrajaya 62200, Malaysia
Author to whom correspondence should be addressed.
Academic Editor: Ian Patterson
Received: 14 June 2016 / Revised: 5 August 2016 / Accepted: 11 August 2016 / Published: 17 August 2016
(This article belongs to the Special Issue Sustainable Management in Tourism and Hospitality)
Full-Text   |   PDF [921 KB, uploaded 19 August 2016]   |  


This paper is about the position of workforce and employment considerations within the sustainable tourism narrative. The paper aims to address the relative neglect of this area within the discourse of sustainable tourism and highlights references to the workforce within the United Nations’ 2030 Agenda for Sustainable Development. The discussion follows the emerging field of sustainable human resource management and the contribution that this can make to meeting both the UN Sustainable Development Goals and to enhancing the recognition of workforce and employment issues within the related debate in tourism. The body of the paper highlights examples of key dimensions of work and employment across varied tourism contexts, where sustainability is of increasing consequence and significance. The paper concludes by drawing together the implications of these “mini-cases” and locating them within key principles of the 2030 Agenda for Sustainable Development. View Full-Text
Keywords: sustainability; sustainable tourism; employment; workforce; education; gender; careers; social enterprise; human rights sustainability; sustainable tourism; employment; workforce; education; gender; careers; social enterprise; human rights

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Baum, T.; Cheung, C.; Kong, H.; Kralj, A.; Mooney, S.; Nguyễn Thị Thanh, H.; Ramachandran, S.; Dropulić Ružić, M.; Siow, M.L. Sustainability and the Tourism and Hospitality Workforce: A Thematic Analysis. Sustainability 2016, 8, 809.

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