1. Introduction
Financial crises, economic cycle fluctuation, systemic financial risk outbreaks, trade friction escalation, debt default tide, and other financial and economic emergencies have occurred frequently in recent years. Among them, the sudden “black swan” and “grey rhinoceros” have made the business environment more volatile, uncertain, complex, and fuzzy (VUCA) [
1,
2]. Organizational resilience is a critical capability for modern businesses to thrive and progress in the volatile, uncertain, complex, and ambiguous (VUCA) environment [
3], as evidenced by their capacity to develop risk evaluation frameworks and early alert systems, quickly alter strategic goals and plans, refine organizational structure, adeptly secure and judiciously deploy resources, foster innovation alongside swift learning, create effective communication and collaboration channels, devise and execute crisis response measures, and motivate staff through the cohesion of corporate culture in the face of perceived existential threats [
4]. Enterprises with higher organizational resilience have a stronger ability to deal with crises such as business interruption and structural disruption. In the corporate realm, an enterprise’s resilience is often characterized by its capacity to swiftly bounce back and regain its operational equilibrium, thereby restoring growth momentum amidst diverse adversities and obstacles. The Organizational Resilience of enterprises emphasizes that enterprises can flexibly adjust strategies, processes, structures, etc., after being damaged and forced to suspend operations to ensure that enterprises can quickly return to the right track and achieve stable and sustainable development [
4]. Meanwhile, it helps the company keenly perceive the dynamic changes in the external environment and quickly adjust its state to adapt to the new situation. When facing the impact of adverse events, the company can quickly get out of the predicament with its strong recovery ability. More importantly, during the phase of reflecting and enhancing oneself subsequent to encountering setbacks, the company can thoroughly learn lessons and realize counter-trend growth. This element significantly contributes to the company’s establishment of a competitive edge that is hard for others to replicate and serves as a crucial catalyst for driving the company’s enduring and balanced growth [
5,
6,
7]. Therefore, in a dynamic business environment, the question of how to boost organizational resilience has emerged as a crucial subject for entrepreneurs and scholars.
The ability to manage is crucial for businesses to maintain a competitive edge and achieve enduring growth amidst complex and unpredictable market conditions. The strategic leadership demonstrated by top management teams is crucial for establishing a robust framework for business resilience [
8]. Specifically, enhancing managerial capabilities can contribute to building enterprise resilience from various angles. First, in terms of innovation strategy, managers with exceptional abilities are likely to adopt a dual approach to innovation [
9], aiming to achieve a dynamic balance between exploratory and exploitative innovations [
10]. Furthermore, improved managerial skills can significantly enhance the efficiency of corporate investments, ensuring optimal resource allocation through precise market analysis and rational decision-making mechanisms, thereby maximizing profitability [
11]. Moreover, when facing challenges posed by VUCA (Volatility, Uncertainty, Complexity, Ambiguity) environments, managers with strong abilities can construct adaptive organizational structures and agile operation models from a more proactive and comprehensive perspective. Therefore, bolstering capacity development in business management is essential for companies to address challenges and seize opportunities effectively in a VUCA context. Management skills can substantially improve strategic decision-making quality, resource allocation efficiency, and innovative capability, laying a solid foundation for businesses to establish long-lasting competitive advantages in a dynamically competitive landscape, ultimately enhancing organizational robustness.
In recent years, research on the economic consequences of management capabilities in enterprises has received increasing attention. The previous literature has explored the importance of managerial competence in business operations from the perspectives of innovation capability [
12], sustainable development [
13], and investment efficiency [
14], providing rich experience for understanding the mechanism of managerial competence [
15]. However, current research generally focuses on the “performance driven path” and has limited attention to how management capabilities can enhance organizational resilience in dynamic and risky environments. On the other hand, the literature on organizational resilience mostly focuses on the “rebound” process under environmental uncertainty [
16]. In terms of rebound, organizational resilience mainly focuses on the potential ability of organizations to predict, prevent, and adjust to environmental shocks [
17]. In terms of counterattack, organizational resilience places greater emphasis on the ability of organizations to quickly learn from adverse events and surpass their previous operational state [
18]. Emphasis is placed on the importance of rapid organizational recovery and learning capabilities [
19], but there are few studies that systematically reveal how endogenous management factors affect the construction of organizational resilience systems from the perspective of “management capabilities institutional mechanisms resilience enhancement”.
In addition, although previous studies have separately verified the positive effects of corporate social responsibility and corporate governance on corporate performance or risk resistance, there is still a lack of literature on the mediating path of “management capability CSR/governance organizational resilience”, especially in terms of data processing, mechanism identification, and model setting, which lacks systematic exploration. More importantly, there is still a lack of research on organizational resilience in the context of Chinese enterprises, and China’s unique institutional arrangements, policy guidance, and management culture may profoundly affect how enterprises identify risks, allocate resources, and reconstruct operational models under pressure. Therefore, there are still significant gaps and room for improvement in theoretical logic, variable paths, and practical applicability in existing research.
Based on this, the possible innovation of this article lies in the following methods: Firstly, starting from the perspective of management capabilities, constructing a theoretical framework of “capabilities institutional mechanisms resilience performance”, and expanding the theoretical boundaries of research on the antecedents of organizational resilience. Secondly, identifying corporate social responsibility and corporate governance as key intermediary mechanisms, and verifying their chain of action through empirical path identification methods, fills the gap of unclear mechanisms. Thirdly, using data from Chinese A-share listed companies from 2011 to 2022 to construct a panel model, combined with propensity score matching, instrumental variables, and other methods, effectively identified the causal effect of management ability on resilience, and improved the identification validity in terms of methodology. Fourthly, focusing on the Chinese context and responding to the research needs of the unique background of “system culture organizational response”, this provides practical insights for understanding how Chinese enterprises cope with uncertainty and build stress resistance systems.
6. Conclusions
6.1. Key Findings
In the present commercial landscape, external factors abound with unpredictable uncertainties. Therefore, enhancing managerial capabilities to bolster organizational resilience is of paramount importance. Utilizing annual panel data from China’s A-share listed companies spanning from 2011 to 2022, this study empirically examines the impact of managerial competencies on organizational resilience. The findings are as follows: Firstly, managerial capabilities can markedly enhance organizational resilience, a conclusion that remains valid following rigorous robustness checks. Secondly, heterogeneity tests reveal that in firms with extended establishment years and higher proportions of management ownership, the positive effect of managerial skills on organizational resilience is more pronounced. Thirdly, mechanism analysis indicates that managerial prowess strengthens internal management, optimizes resource allocation efficiency, boosts risk resistance capacities, and ultimately augments organizational resilience by elevating corporate social responsibility and governance practices.
6.2. Theoretical Inspiration
This study constructs a dynamic path mechanism of “management capability corporate social responsibility and governance organizational resilience” from a theoretical perspective, expanding the understanding of the relationship between management capability and organizational resilience. Specifically reflected in the following aspects:
Firstly, this article introduces management capability as an antecedent variable of organizational resilience, enriching the application of dynamic capability theory in the study of enterprise risk resistance. Empirical results show that highly capable managers can not only enhance the company’s strategic foresight and resource integration capabilities, but also significantly improve the level of CSR fulfillment and governance efficiency, thereby building the organization’s institutional and behavioral resilience.
Secondly, CSR and corporate governance, as dual intermediary mechanisms, have been incorporated into the resilience formation pathway, responding to the classic claims of stakeholder theory and agency theory. At the level of path mechanism, CSR provides “relational resilience” by enhancing external reputation and social trust, while governance mechanism constructs “institutional resilience” by optimizing the structure of rights and responsibilities, improving information transparency and resource-scheduling efficiency.
Thirdly, this article breaks down the three-dimensional structure of organizational resilience (predictive ability, coping ability, and learning reconstruction ability), and identifies its driving factors from a mechanism perspective, providing an analytical basis for the measurement, modeling, and theoretical evolution of resilience in the future.
Finally, based on the existing literature, it has been pointed out that the impact of managerial competence on CSR and governance is moderated by the nature of property rights, concentration of power, and compensation incentive structure. This suggests that future research should incorporate it as a boundary condition in modeling to enhance the interpretability of the model and its relevance to reality.
6.3. Practical Insights
At the practical level of enterprise management, the research results of this article provide the following suggestions for enterprises to build a dynamic resilience system in complex environments:
Firstly, establish a mechanism for identifying and empowering highly capable managers. Enterprises should establish a management competency model centered on “strategic insight organizational execution resource coordination” to guide the identification and selection of talents. At the same time, institutional mechanisms such as equity incentives and long-term performance linkage should be established to link management capabilities with the medium and long-term goals of the enterprise, stimulate its active actions in uncertain situations, and enhance the organization’s internal responsiveness and resilience.
Secondly, the strategic embedding of corporate social responsibility. Enterprises should elevate CSR from marginal compliance behavior to an endogenous component of organizational strategy. By integrating social responsibility into the company’s vision, cultural system, and daily operations, trust capital can be accumulated during stable periods, external support can be obtained during crisis periods, and the company’s ability to withstand pressure and adapt to environmental turbulence can be enhanced.
Thirdly, the structural optimization of corporate governance mechanisms. Enterprises should strengthen the independence of the board of directors, enhance the information processing and supervision efficiency of the supervisory board, and continuously improve internal control processes. On this basis, we will promote the transformation of governance structure from compliance oriented to strategic support, providing institutional guarantees and rapid collaboration platforms for enterprises in the event of sudden shocks.
Fourthly, the resilience support role of digital capabilities. With the accelerated flow of information and increased decision-making complexity brought about by technological development, enterprises urgently need to incorporate digital capabilities into their resilience management systems. By building efficient data platforms, promoting digitalization of business processes, and strengthening the training of managers’ data insights, enterprises can enhance their perception, scheduling, and response speed in emergency situations.
Therefore, in the process of enhancing organizational resilience, enterprises should use high-level management capabilities as the engine, responsibility and governance mechanisms as the path, institutional resilience, and relationship resilience as the goals, and build a dynamic resilience system with multi-level and multi factor collaborative evolution.
6.4. Limitations and Future Research
Although this study has achieved relatively systematic results in the theoretical construction and empirical verification of the relationship between management capabilities and organizational resilience, there are still several limitations that need further improvement in future research. Firstly, the research sample only covers Chinese A-share listed companies, and the external applicability of the conclusions needs to be verified. Secondly, this paper does not set control variables for specific external shocks (such as Sino US trade friction, COVID-19 epidemic, etc.). In addition, there may still be endogeneity issues in causal identification. On this basis, future research can also attempt comparative analysis of cross-border samples and incorporate qualitative research methods to enhance the depth and breadth of theoretical explanations. At the same time, introducing potential intermediary mechanisms such as technological innovation and digital capabilities is also expected to expand the theoretical boundaries of the impact path of management capabilities and enrich the connotation of organizational resilience formation mechanisms.