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Journal: Sustainability, 2025
Volume: 17
Number: 4036
Article:
Be Smart, but Not Humanless? Prioritizing the Improvement of Service Attributes in Smart Hotels Based on an Online Reviews-Driven Method
Authors:
by
Zeyu Chen, Stephanie Hui-Wen Chuah and Kandappan Balasubramanian
Link:
https://www.mdpi.com/2071-1050/17/9/4036
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