Analyzing Barriers to Sustainable Enterprise Risk Management in the Construction Sector: A Delphi Method and Interpretive Structural Modeling Approach
Abstract
1. Introduction
1.1. UAE Construction Industry
1.2. Identification of the Knowledge Gaps
2. Methodology
3. Analysis and Results
3.1. Identified Challenges for SERM
3.2. Delphi Results
3.2.1. Response and Drop-Out Rates
3.2.2. Achieving Consensus
3.3. Modeling the Challenges for SERM in the Construction Sector
3.4. Verification of the Developed Model
4. Discussion
Small Sample Size
5. Conclusions
5.1. Theoretical and Practical Implications
5.2. Limitations
5.3. Suggestions for Future Work
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Appendix A
| Reference | Region | Focus and Context | Key Findings | Limitations/Gap | Causal Modeling Applied | SERM Focus |
| [44] | Iraq | Risk management challenges during COVID-19 in construction projects. | Identified 34 barriers grouped into analytical, behavioral, managerial, and team-related categories: highlighted critical barriers like complex risk tools and poor communication. | Focused on pandemic context; no consideration of sustainability aspects; barriers were listed but not quantitatively modeled for interrelationships; not specific to UAE. | No | No |
| [37] | UAE | Risks in sustainable construction projects at the project level. | Compiled 30 risks in green building projects and ranked them by severity; top risks included funding shortages and design information gaps. | Project-centric scope; addressed sustainability risks in projects but did not link to enterprise-level ERM; no analysis of barrier interactions or ERM integration. | No | No |
| [45] | UAE | Barriers to implementing environmental sustainability in construction management. | Identified 12 key sustainability barriers; used mixed methods to highlight the need for addressing root causes. | Focused on sustainability without ERM context; does not address how to incorporate these sustainability barriers into an ERM framework; no quantitative modeling of inter-barrier influences. | No | No |
| [12] | India | Barriers to ERM implementation in construction firms using ISM and MICMAC | Mapped hierarchical relationships among ERM barriers; found fundamental individual-level barriers underpin organizational-level issues; demonstrated how some barriers drive others. | No sustainability dimension considered; findings are region-specific to India; UAE context is not addressed. | Yes (ISM and MICMAC) | No |
| [46] | USA | ERM in the engineering and construction industry. | Highlighted the need for integrating ERM into strategic decision-making processes; emphasized tailoring ERM frameworks to address dynamic risks inherent in construction projects. | Focused on the U.S. context, findings may not be directly applicable to the UAE construction sector, which operates under different regulatory, economic, and cultural conditions. | No | No |
| [21] | Global | Transition from traditional to sustainable risk management in construction. | Provided a comprehensive review of the shift from conventional risk approaches to sustainable RM; identified emerging themes, integration challenges, and SRM pillars. | Conceptual review only; lacks empirical validation and causal modeling. | No | Yes |
Appendix B
- V—Challenge in Row influence challenge column
- A—Challenge in column influence challenge in row
- X (Mutual Influence)—Challenge A and Challenge B influence each other.
- O (No Influence)—Challenge A does not influence Challenge B. No direct
| Challenges | C:1 | C:2 | C:3 | C:4 | C:5 | C:6 | C:7 | C:8 | C:9 | C:10 | C:11 | C:12 | C:13 | C:14 | C:15 | C:16 |
| C01: Lack of Senior Management Commitment | - | |||||||||||||||
| C02: Lack of ERM Business Case | - | |||||||||||||||
| C03: Siloed Risk Management | - | |||||||||||||||
| C04: Confidence in Existing Practices | - | |||||||||||||||
| C05: Short-Term Business Focus | - | |||||||||||||||
| C06: Frequent Organizational Restructuring | - | |||||||||||||||
| C07: Inadequate Resources | - | |||||||||||||||
| C08: Limited Technological Integration | - | |||||||||||||||
| C09: Inadequate Data Quality and Availability | - | |||||||||||||||
| C10: Inadequate Integration with Organization Strategy | - | |||||||||||||||
| C11: Lack of Stakeholder Involvement | - | |||||||||||||||
| C12: No Performance Metrics | - | |||||||||||||||
| C13: Talent and Training Deficiencies | - | |||||||||||||||
| C14: Lack of Risk Awareness | - | |||||||||||||||
| C15: Resistance to Change | - | |||||||||||||||
| C16: Lack of Communication and Knowledge Sharing | - |
| Challenge | Definition |
| C01: Lack of Senior Management Commitment | The absence of active involvement, support, and prioritization of ERM initiatives by senior leadership. |
| C02: Lack of ERM Business Case | The failure to justify the value of implementing ERM practices, often resulting in a lack of investment or formal adoption across the organization. |
| C03: Siloed Risk Management | Risk management efforts that are isolated within specific departments or units, without integration or coordination across the entire organization. |
| C04: Confidence in Existing Practices | The belief that current risk management methods or processes are adequate, leading to reluctance to adopt new or more effective practices. |
| C05: Short-Term Business Focus | A focus on achieving immediate business goals or project outcomes, often at the expense of long-term risk management strategies. |
| C06: Frequent Organizational Restructuring | Regular changes in the organizational structure that disrupt the continuity and stability of risk management processes and responsibilities |
| C07: Inadequate Resources | The lack of sufficient resources (e.g., financial, human, technological) required to implement and maintain effective ERM practices. |
| C08: Limited Technological Integration | The insufficient adoption or integration of advanced technology and digital tools that could support risk identification, assessment, and mitigation. |
| C09: Inadequate Data Quality and Availability | The lack of reliable, timely, or sufficient data needed for effective risk assessment and decision-making in ERM. |
| C10: Inadequate Integration with Organization Strategy | The failure to align risk management strategies with the organization’s overall goals and objectives, leading to disconnected efforts. |
| C11: Lack of Stakeholder Involvement | The absence of key stakeholders’ input, feedback, and collaboration in the risk management process, hindering comprehensive risk mitigation strategies. |
| C12: No Performance Metrics | The lack of established criteria or measures to evaluate the effectiveness and impact of ERM efforts on organizational performance. |
| C13: Talent and Training Deficiencies | A shortage of skilled personnel and/or insufficient training programs, leading to gaps in knowledge and expertise in managing risks effectively. |
| C14: Lack of Risk Awareness | The lack of understanding and recognition of potential risks at all levels of the organization, which reduces the effectiveness of risk mitigation. |
| C15: Resistance to Change | Organizational or cultural reluctance to adopt new risk management practices or technologies, often hindering innovation and adaptability in managing risks. |
| C16: Lack of Communication and Knowledge Sharing | The absence of effective communication channels and mechanisms for sharing risk-related information and best practices across the organization. |
Appendix C
| Concept | Main Focus | Key Characteristics | Objective |
| Traditional ERM | Organization-wide risk identification and control | Project-oriented, compliance-driven, short- to medium-term | Achieving operational and financial objectives |
| Sustainability Risk Management | Managing ESG and sustainability-related risks | Focused on environmental, social, and governance factors | Reducing sustainability-related impacts |
| Sustainable ERM (SERM) | Ensuring ERM framework’s long-term effectiveness and adaptability | Integrates resilience, learning, and strategic alignment | Sustaining and evolving the ERM system itself |
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| Expert | Experience | Job Title | Education | ||
|---|---|---|---|---|---|
| BSc | MSc | PhD | |||
| 1 | 10–15 years | Professor | X | ||
| 2 | >20 years | Professor | X | ||
| 3 | 10–15 years | Professor | X | ||
| 4 | 10–15 years | Project Manager | X | ||
| 5 | 10–15 years | Project Manager | X | ||
| 6 | >20 years | Senior Construction Director | X | ||
| 7 | 10–15 years | Construction Manager | X | ||
| 8 | >20 years | Managing Consultant | X | ||
| 9 | 10–15 years | Construction Consultant | X | ||
| 10 | 10–15 years | Technical Director | X | ||
| Response Rate | Invitations Sent | Declared Not Available | Round 1 | Round 2 |
| 78 | 6 (8%) | 13 (17%) | 10 (77%) |
| Challenges | Mean | SD | CV | IQD |
|---|---|---|---|---|
| C01: Lack of Senior Management Commitment | 4.6 | 0.49 | 0.11 | 0.75 |
| C02: Lack of ERM Business Case | 4.4 | 0.49 | 0.11 | 0.75 |
| C03: Siloed Risk Management | 4.7 | 0.46 | 0.10 | 0.50 |
| C04: Confidence in Existing Practices | 4.3 | 0.64 | 0.15 | 0.75 |
| C05: Short-Term Business Focus | 4.7 | 0.46 | 0.10 | 0.50 |
| C06: Frequent Organizational Restructuring | 4.6 | 0.49 | 0.11 | 0.75 |
| C07: Inadequate Resources | 4.8 | 0.40 | 0.08 | 0.00 |
| C08: Limited Technological Integration | 4.6 | 0.49 | 0.11 | 0.75 |
| C09: Inadequate Data Quality and Availability | 4.6 | 0.49 | 0.11 | 0.75 |
| C10: Inadequate Integration with Organization Strategy | 4.5 | 0.50 | 0.11 | 0.75 |
| C11: Lack of Stakeholder Involvement | 4.6 | 0.49 | 0.11 | 0.75 |
| C12: No Performance Metrics | 5.0 | 0.00 | 0.00 | 0.00 |
| C13: Talent and Training Deficiencies | 4.5 | 0.67 | 0.15 | 0.75 |
| C14: Lack of Risk Awareness | 4.6 | 0.49 | 0.11 | 0.75 |
| C15: Resistance to Change | 4.9 | 0.30 | 0.06 | 0.00 |
| C16: Lack of Communication and Knowledge Sharing | 4.9 | 0.30 | 0.06 | 0.00 |
| C01 | C02 | C03 | C04 | C05 | C06 | C07 | C08 | C09 | C10 | C11 | C12 | C13 | C14 | C15 | C16 | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| C01 | - | V | V | V | V | V | V | V | V | V | V | V | V | V | V | V | |
| C02 | - | V | O | V | O | V | V | V | V | V | V | V | O | V | O | ||
| C03 | - | A | V | V | O | V | V | V | V | V | O | O | O | V | |||
| C04 | - | V | O | O | O | V | V | O | O | O | V | V | V | ||||
| C05 | - | V | V | V | V | V | O | V | O | O | O | O | |||||
| C06 | - | V | V | V | V | V | V | V | V | V | V | ||||||
| C07 | - | V | V | V | V | V | V | O | O | V | |||||||
| C08 | - | V | X | V | V | X | O | A | X | ||||||||
| C09 | - | V | V | V | X | O | O | V | |||||||||
| C10 | - | V | V | V | O | O | V | ||||||||||
| C11 | - | V | V | V | X | X | |||||||||||
| C12 | - | V | V | V | V | ||||||||||||
| C13 | - | V | V | X | |||||||||||||
| C14 | - | X | V | ||||||||||||||
| C15 | - | X | |||||||||||||||
| C16 | - | ||||||||||||||||
| C01 | C02 | C03 | C04 | C05 | C06 | C07 | C08 | C09 | C10 | C11 | C12 | C13 | C14 | C15 | C16 | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| C01 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
| C02 | 0 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 1 | 0 | |
| C03 | 0 | 0 | 1 | 0 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 1 | |
| C04 | 0 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 1 | 1 | 1 | |
| C05 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | |
| C06 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
| C07 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | 1 | |
| C08 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | 1 | |
| C09 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | 1 | |
| C10 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | 1 | 1 | 1 | 0 | 0 | 1 | |
| C11 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | |
| C12 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | |
| C13 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | |
| C14 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | |
| C15 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | 1 | |
| C16 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | 1 | 0 | 1 | 0 | 1 | 1 | |
| C01 | C02 | C03 | C04 | C05 | C06 | C07 | C08 | C09 | C10 | C11 | C12 | C13 | C14 | C15 | C16 | Driving Power | ||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| C01 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 16 | |
| C02 | 0 | 1 | 0 | 1 | 0 | 1 * | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 * | 1 | 1 * | 14 | |
| C03 | 0 | 0 | 1 | 0 | 1 | 1 | 1 * | 1 | 1 | 1 | 1 | 1 | 1 * | 1 * | 1 * | 1 | 13 | |
| C04 | 0 | 0 | 1 | 1 | 1 | 1 * | 1 * | 1 * | 1 | 1 | 1 * | 1 * | 1 * | 1 | 1 | 1 | 14 | |
| C05 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 * | 1 | 1 * | 1 * | 1 * | 1 * | 12 | |
| C06 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 11 | |
| C07 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 * | 1 * | 1 | 10 | |
| C08 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 * | 1 * | 1 | 9 | |
| C09 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 * | 1 | 1 | 1 | 1 | 1 | 1 * | 1 * | 1 | 9 | |
| C10 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 * | 1 | 1 | 1 | 1 | 1 * | 1 * | 1 | 9 | |
| C11 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 * | 1 * | 1 * | 1 | 1 | 1 | 1 | 1 | 1 | 9 | |
| C12 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 * | 1 * | 1 * | 1 * | 1 | 1 | 1 | 1 | 1 | 9 | |
| C13 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 * | 1 * | 1 * | 1 | 1 | 1 | 1 | 9 | |
| C14 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 * | 1 * | 1 * | 1 * | 1 * | 1 * | 1 | 1 | 1 | 9 | |
| C15 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 * | 1 * | 1 | 1 * | 1 * | 1 | 1 | 1 | 9 | |
| C16 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 * | 1 * | 1 | 1 * | 1 * | 1 * | 1 | 1 | 9 | |
| Dependence Power | 1 | 2 | 4 | 2 | 5 | 6 | 7 | 16 | 16 | 16 | 16 | 16 | 16 | 16 | 16 | 16 | ||
| Challenge | Reachability Set | Antecedent Set | Intersection Set | Level |
|---|---|---|---|---|
| C01 | 1 | 1 | 1 | 7 |
| C02 | 2 | 1, 2 | 2 | 6 |
| C03 | 3 | 1, 2, 3, 4 | 3 | 5 |
| C04 | 4 | 1, 4 | 4 | 6 |
| C05 | 5 | 1, 2, 3, 4, 5 | 5 | 4 |
| C06 | 6 | 1, 2, 3, 4, 5, 6 | 6 | 3 |
| C07 | 7 | 1, 2, 3, 4, 5, 6, 7 | 7 | 2 |
| C08 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1 |
| C09 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1 |
| C10 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1 |
| C11 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1 |
| C12 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1 |
| C13 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1 |
| C14 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1 |
| C15 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1 |
| C16 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 | 8, 9, 10, 11, 12, 13, 14, 15, 16 | 1 |
| Expert | Experience | Job Title | Education | ||
|---|---|---|---|---|---|
| BSc | MSc | PhD | |||
| 1 | 10–15 years | Project Manager | X | ||
| 2 | 10–15 years | Construction Engineer | X | ||
| 3 | >20 years | Professor | X | ||
| 4 | 10–15 years | Project Manager | X | ||
| 5 | >20 years | Professor | X | ||
| 6 | >20 years | Construction Consultant | X | ||
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Almashhour, R.; Qazi, A.; Al-Mhdawi, M.K.S.; Daghfous, A.; Ayyub, B.M.; O’Connor, A. Analyzing Barriers to Sustainable Enterprise Risk Management in the Construction Sector: A Delphi Method and Interpretive Structural Modeling Approach. Sustainability 2025, 17, 9498. https://doi.org/10.3390/su17219498
Almashhour R, Qazi A, Al-Mhdawi MKS, Daghfous A, Ayyub BM, O’Connor A. Analyzing Barriers to Sustainable Enterprise Risk Management in the Construction Sector: A Delphi Method and Interpretive Structural Modeling Approach. Sustainability. 2025; 17(21):9498. https://doi.org/10.3390/su17219498
Chicago/Turabian StyleAlmashhour, Raghad, Abroon Qazi, M. K. S. Al-Mhdawi, Abdelkader Daghfous, Bilal M. Ayyub, and Alan O’Connor. 2025. "Analyzing Barriers to Sustainable Enterprise Risk Management in the Construction Sector: A Delphi Method and Interpretive Structural Modeling Approach" Sustainability 17, no. 21: 9498. https://doi.org/10.3390/su17219498
APA StyleAlmashhour, R., Qazi, A., Al-Mhdawi, M. K. S., Daghfous, A., Ayyub, B. M., & O’Connor, A. (2025). Analyzing Barriers to Sustainable Enterprise Risk Management in the Construction Sector: A Delphi Method and Interpretive Structural Modeling Approach. Sustainability, 17(21), 9498. https://doi.org/10.3390/su17219498

