1. Introduction
The COVID-19 pandemic and accompanying supply chain crisis due to lockdowns has prompted the need to map the supply chain of important resources and raw materials. As noted by Gardner and Cooper [
1], supply chain mapping facilitates supply chain integration and ensures the effective management of supply chain procedures. Crucially, supply chain mapping provides players in the supply chain visibility beyond their immediate supplier or customer and may assist them in planning for any disruption in the chain or developing a more sustainable supply chain [
2]. This study places significant importance on investigating nipa palm resources through supply chain mapping in order to highlight its dynamics, the parties involved, and the connections that exist among them [
3]. In doing so, this study examines marketing channels by focusing on product distribution channels, from the production site to the market to the marketing channel design in a potential supply chain [
4].
Nipa palm, a plant native to the coastlines of the Indian and Pacific Oceans, is primarily used for sugar and vinegar production. Its sap can also be converted into bioethanol, a renewable alternative to fossil fuels. The economic importance of nipa palm extends beyond its primary products; its leaves are used for weaving baskets and other crafts, and its trunk is harvested for timber. These diverse uses make nipa palm a vital source of income for many farming families. This is especially true in the case study area for this paper, the Khanabnak sub-district of Pak Phanang District, Thailand, a lowland area bordered by the Gulf of Thailand to the east and the Pak Phanang River to the west. Over the years, fine sediments have continuously been deposited around the estuaries, creating fertile grounds for cultivation [
5]. These distinctive geographical features have made the Khanabnak sub-district a prime location for agriculture, particularly for rice and nipa palm farming. As of 2016, 476 households in the sub-district were engaged in nipa palm farming, covering a total of 1805 acres across its 10 villages [
6].
Given the prevalence of nipa palm farming in this region, a wide range of nipa palm products are produced, particularly molasses sugar, which is made through a long-standing traditional process. A nipa palm tree reaches maturity between 5 and 7 years, at which point the sugar-making process begins. This involves several labor-intensive steps, including tapping, slicing, raw sap collection, and simmering [
7]. The products are typically sold to middlemen who buy directly from the community. However, both the income and production volume of nipa palm sugar are highly dependent on the quality of the sap, which is influenced by factors such as water quality, rainfall, and pests. These factors affect both the quantity and quality of the sap. Despite the economic potential of nipa palm farming, the industry faces several challenges. Consumer behavior data reveal significant barriers between producers and consumers, such as a lack of awareness about nipa palm products, their limited availability (only at production sites), their distinctive taste, and limited advertising and public relations [
7]. These challenges highlight the need for more effective marketing channel management to ensure that communities involved in nipa palm farming can sell their products at fair prices, generate adequate revenue, and improve their livelihoods. They also call for conducting detailed supply chain analysis to underscore the relationships among stakeholders within the supply chain, which has a strong potential to contribute to the sustainability of business development [
8].
To achieve a balanced approach in the management of sustainable supply chains, the integration of environmental, social, and economic components is crucial. The observed gaps highlight crucial areas that require further investigation to optimize the supply chain for nipa palm products. A deep understanding of supply chain structures is required to understand, in detail, the inefficiencies and interconnections among major stakeholders such as farmers, processors, and distributors. Furthermore, a limited understanding of existing market access and distribution channels prevents players from efficiently reaching target markets and capitalizing on the economic potential that exists in the nipa palm supply chain. Moreover, the problems associated with market development remain unexplored, with bottlenecks such as high costs and poor infrastructure impeding expansion. Addressing these gaps will lay the groundwork for developing effective, sustainable, and successful supply chain and marketing strategies. This study, therefore, aims to explore the supply chain structure of nipa palm products in the Khanabnak sub-district of Pak Phanang District, Thailand. By applying the principles of sustainable supply chain management, this study emphasizes the distribution of nipa palm products from production sites to markets and suggests strategies to enhance the social, environmental, and economic well-being of the communities involved in the chain. Moreover, a clear understanding of how nipa palm is utilized is essential for identifying the complex interconnections within the supply chain structure, including key nodes, stakeholders, and potential bottlenecks. This includes exploring the current structures and characteristics of the supply chain for nipa palm products in the Khanabnak sub-district, which serves as the foundation for developing more targeted and sustainable supply chain management strategies.
4. Results and Discussion
4.1. Characteristics of Nipa Palm Products and the Present Supply Chain of Nipa Palm Products
Data regarding the nipa palm products produced within the ten villages of the Khanabnak sub-district were collected through field interviews with thirty households of nipa palm farmers. The findings indicated that the nipa palm products that were produced in the highest proportion were molasses sugar, followed by nipa palm vinegar, and then nipa palm syrup, nipa palm thatches, and granulated sugar, along with sun-dried nipa palm leaves for tobacco wrappers (
Figure 1).
The supply chain of the nipa palm products consists of five principal components, namely (
Figure 2): (1) nipa palm resource suppliers and distributors of materials necessary for production (suppliers); (2) farmers deriving benefits from nipa palm resources (manufacturers); (3) middlemen assembling the products and wholesale dealers of nipa palm products; (4) retailers of nipa palm products; and (5) customers utilizing nipa palm products. Further explanations of each of these components are given below.
(1) Suppliers: Nipa palm resource suppliers and distributors of the materials necessary for the production process comprise nipa palm resource sellers from the Khanabnak sub-district, Pakphanang District, local palm-sliding knife sellers in the Pakphanang District, local sellers of metallic pails to be used as a nipa palm–palm sugar containers, local sellers of “Kiam wood”, (Cotylelobium lanceolatum Craib) wood, who gather and transfer the wood from Chauad District and Suratthani to the area, and local sellers of firewood, who also buy and sell the firewood from external sources to palm sugar makers. This group also included sellers of other types of equipment and containers, namely nipa palm sap stewing pans, pails for nipa palm vinegar and nipa palm granulated sugar, who are based in the Pakphanang market and Nakhon Si Thammarat’s downtown quarter. All of these suppliers play significant roles in supplying indispensable factors of production to those deriving benefits from the nipa palm resources (farmers) by converting them into various products.
(2) Manufacturers: Manufacturers include farmers based in 10 villages of the Khanabnak sub-district as well as the Khanabnak nipa palm sugar community enterprise, which uses nipa palm resources to produce several different products, comprising molasses sugar, nipa palm vinegar, nipa palm syrup, granulated sugar, nipa palm thatches, and nipa palm tobacco wrappers, for both household and community use.
(3) Middleman and wholesale dealers: Middlemen and wholesale dealers of nipa palm resources are gatherers of molasses sugar (middleman) who are locals gathering the palm sugar produced in the area and selling it to community distilleries across the country when orders are placed. In this process, when a specified amount of nipa palm sugar is gathered, these middlemen will proceed to coordinate with the community distilleries to subsequently distill the nipa palm syrup. Additionally, there are also wholesale dealers of nipa palm vinegar, nipa palm thatches, and nipa palm tobacco wrappers, who are either Khanabnak sub-district locals or from nearby areas. These dealers buy nipa palm products from local manufacturers and sell them to retailers.
(4) Retailers: Retailers of nipa palm products comprise nipa palm vinegar retailers mostly based outside the Khanabnak sub-district, local nipa palm syrup retailers buying and selling nipa palm syrup from local manufacturers and selling it to customers outside the area, local nipa palm granulated sugar retailers buying the products from locals and selling them to consumers, nipa palm thatch retailers who run construction material business or sell pine wood or bamboo wood and make nipa palm thatch as a traditional alternative for their customers’ building projects, and lastly nipa palm tobacco wrapper retailers. These retailers are either locals or others outside the area who buy nipa palm tobacco wrappers and sell them to their customers.
(5) Customers: Customers of nipa palm products, who are also classified as consumers, are quite diverse. The first group is those directly buying nipa palm sugar from either manufacturers or middlemen, which basically includes distilled liquor consumers, manufacturers of Ban Hoi Rak’s Khanom La (a southern Thai sweet) in Ban Hoi Rak, Pakphanang District, manufacturers of Kung Som (fermented shrimps), and manufacturers of preserved lettuce at the Hua It market. Others include nipa palm vinegar customers, nipa palm syrup customers, nipa palm thatch customers, and nipa palm tobacco wrapper customers, all of whom either make a direct purchase of the product, manufacture it themselves, or act as retailers. Nipa palm granulated sugar consumers often buy the product from either the Khanabnak nipa palm sugar community enterprise or nipa palm granulated sugar retailers. Most of the nipa palm product consumers and users were found to reside outside the Khanabnak sub-district, accounting for approximately 70 percent, while the other 30 percent accounted for the community’s consumption and utilization.
4.2. Challenges in Nipa Palm Supply Chain Management
Several factors influenced the decision to produce each of the six products mentioned, including the complexity of the production process, labor shortages, marketing channels, and income potential (
Table 1). Products that aligned best with market demand and had higher income potential were found to be more attractive. Additionally, both the production seasons and the locations of the villages affected the quantity and quality of raw materials. The primary issues identified were related to labor and marketing channels. While the production of these products was feasible in the area, labor shortages posed a significant problem, as the local workforce was inadequate and production was handled by residents themselves.
In an interview with a farmer in Village No. 3, he spoke about the labor problem:
“Right now, there is a shortage of labor to help with collecting sap and taking care of the trees. Only elderly people are taking care of them. If we hire someone, there aren’t many people willing to do the job anymore.”
(Nipa palm farmer from Village No. 3)
Moreover, most local farmers lacked the necessary knowledge and understanding of marketing and failed to anticipate customer demand. Consequently, production fell short of market needs. In terms of marketing channels, sales were primarily conducted through intermediaries, which limited the producers’ bargaining power and meant that prices were set by these middlemen.
4.3. Sustainable Supply Chain Management of Nipa Palm
4.3.1. Environmental Sustainability and Biodiversity Protection
Nipa palm is a plant of great value to the community residing in the coastal area. The local community utilizes various parts of the nipa palm, including its leaves, flowers, and sap from the flower stalk, to create different products, as mentioned above. In terms of biodiversity protection, community inquiries reveal that nipa palm farming does not involve the use of pesticides or herbicides, and it is maintained naturally, as confirmed by community inquiries. This is crucial for biodiversity protection, as highlighted in the extant literature.
Within the community that resides in the coastal region, the nipa palm is a plant that is of considerable significance. As was noted before, the local community makes use of a variety of components of the nipa palm, such as its leaves, flowers, and the sap that is extracted from the flower stalk, in order to produce a variety of products. For the sake of preserving biodiversity, community inquiries have revealed that nipa palm farming does not entail the application of pesticides or herbicides, and that it is maintained in a natural manner. This is corroborated by community interviews. In addition, nipa palm supply chains are sustainable and typically involve the effective utilization of resources, which can result in a reduction in operational expenses. Practices such as sustainable sourcing and minimizing the time spent on non-value-added activities are included in this process.
“Nipa palm cultivation does not require pesticides or herbicides at all. It can continuously produce yields from the age of 5 to 100 years. With proper care, such as pruning and maintaining the leaves in excellent condition, they can yield for a long time.”
(Local community member in Village No. 5)
Therefore, it can be seen that the nipa palm can continuously produce yields that sustain the community, and it is truly a natural product. Additionally, the production process is environmentally friendly, does not harm the nipa palm, and significantly contributes to maintaining the health of the community.
4.3.2. Social Responsibility: Community Engagement in Supply Chain Management for Social Equity
The community engaged in the cultivation of the nipa palm in the Kanabnang sub-district possesses wisdom in planting and developing products from nipa palm. In terms of social sustainability within the nipa palm supply chain, the community has formed groups to produce products from the nipa palm. The interviews of local community members have shown that there are significant production groups in Villages 10 and 8, which are important sources of molasses, granulated sugar, and nipa palm syrup. In addition, there are learning groups and a single source for sugar production. Therefore, the production and distribution of nipa palm products create opportunities for the community to take ownership and engage in production, as well as provide comprehensive information on sales and distribution.
The community enterprise group has relevant agencies to supervise and continuously support and provide knowledge in group management. The group considers the cultural capital of the local community as part of the production process. The leaders and members of the group cooperate in learning and assisting with group activities continuously, resulting in the group’s business growing and developing sustainably. Supply chain management is also crucial for the community enterprise group’s business, demonstrating the group’s operational capabilities, which is the starting point for comprehensive planning and management, aligning this with customer needs. Sharing internal information among group members is essential, enabling the group to drive product management and promote product awareness among customers more easily and quickly. This study also found that the community enterprise group places importance on considering customer needs, requiring data analysis and an understanding of customer demands before producing goods for sale. This ensures that the products sold are in demand and that customers trust the quality of the produced goods. For a community enterprise to succeed, it should consider various additional processes, as mentioned in an interview with the president of the Community Cooperative Group, Village 5:
“The production of products from sweet palm syrup into powdered sugar is the main focus. Customers who buy it prefer powdered sugar a lot. Whatever we produce, it sells out completely. Therefore, this group primarily produces powdered sugar.”
(Head of the community enterprise group, Village No. 5)
Community enterprise operators have strong self-reliance in business operations and a robust network that can develop their businesses. Additionally, it has been found that community enterprise groups engage in mutual learning to create jobs and generate income for their communities. The community members can add value to the community’s resources and turn them into a source of income for the people in the community. Additionally, product development continuously evolves with new products, and the community enterprise group places importance on the environment within the community. Nipa palm helps promote good weather conditions and prevent coastal erosion in the area. In terms of passing down local wisdom, the community has adapted its way of life for the operations of the enterprise group, including the sale of the group’s products.
In terms of local knowledge transmission, the community has integrated its way of life into the operations of community enterprise groups, including the production and marketing of their products. Moreover, households engaged in nipa palm cultivation benefit from multiple social dimensions, such as the intergenerational transfer of indigenous knowledge, informal employment opportunities, and inclusive participation across genders. The presence of community enterprises also promotes a cooperative economic model that enhances social capital and empowers communities to have greater bargaining strength in the face of external market fluctuations.
4.3.3. Economic Efficiency: Sustainable Supply Chains Are Economically Compatible with Cost Efficiency
This entails striking a balance between social and environmental objectives and financial performance. Interviews with local communities have shown that sustainable manufacturing methods can positively impact economic performance. For example, sustainable supply chain management greatly enhanced economic performance in nipa palm production.
Products from sugar palm can be sold and generate continuous income for households in the area. The community produces these products from toxin-free sugar palms. Therefore, the community can continuously sell these products and generate income, sourcing their costs from nature and local wisdom. From
Table 1, it can be seen that there are very few issues regarding income from selling sugar palm products, as the products can be sold in the forms of molasses, granulated sugar, and nipa palm syrup. The Kanabnak sub-district, with its nipa palm resources, concentrates its production, ensuring a steady income stream.
In economic terms, the nipa palm value chain demonstrates the characteristics of a semi-formal rural economy where production decisions are driven by seasonal variability, market access, and household labor availability. A microeconomic perspective suggests that farmers face constraints in price negotiation due to asymmetrical information and a dependency on middlemen. Additionally, cost–benefit considerations indicate that investment in processing technology could significantly increase the value-added potential. However, capital access remains limited. Addressing these constraints through targeted financial interventions and training programs could improve income stability and reduce rural economic vulnerability.
6. Recommendations for Improving Sustainable Nipa Palm Supply Chain Management
Sustainable supply chain management for nipa palm products encompasses several key areas: demand forecasting, inventory management, supplier selection, performance measurement, and continuous improvement [
30]. Effective communication and sustainable branding strategies are also emphasized to attract environmentally and socially conscious consumers [
34]. However, labor shortages and inadequate marketing channels, which are social and economic risks that limit farmers’ pricing power (see
Figure 3), should be addressed as follows:
(1) Labor shortages: The number of farmers involved in growing and processing nipa palm products has decreased, resulting in insufficient production capacity to meet market demand. This issue represents a supply-side risk, influenced by current social challenges. To address this, efforts should be geared to attract younger individuals to production- and processing-based labor through income incentives and to incorporate technology to compensate for the reduced labor force. Labor resource shortages lead to disruptions in the supply chain, presenting a significant challenge in risk management related to this issue [
35].
(2) Marketing channels: Farmers face limited bargaining power due to a reliance on intermediaries, which has resulted in a significant portion of profits being captured by middlemen. This issue was identified as a demand-side risk affecting economic sustainability. To mitigate this, it is crucial to diversify marketing channels, particularly by enabling farmers or processors to sell directly to end customers. Reducing the number of intermediaries could help improve pricing power and increase sales opportunities. Additionally, developing a strong brand and effective communication strategies could attract customers and enhance sales prospects in the future. Moreover, both issues are integral components of sustainable criteria and are key factors within the risk subcategory [
32].
(3) Coordination and cooperation: Effective coordination and cooperation are crucial for selecting the right channels. In this study, suggestions emerged through interviews and the content analysis of secondary materials that it is important to focus on expanding marketing channels within a new supply chain framework. Redesigning the supply chain structure is a critical component in achieving sustainable business development, as it can directly impact operational efficiency and enhance the economic value for both businesses and communities in the long term. A supply chain redesign that focuses on sustainable business development will consider various factors, such as the efficient use of natural resources, the improvement of business competitiveness, and the establishment of strong relationships between organizations and stakeholders. This approach emphasizes offensive marketing strategies to broaden the market reach for each product group. These suggestions, along with the current marketing channels, are illustrated in
Figure 4,
Figure 5,
Figure 6,
Figure 7,
Figure 8 and
Figure 9.
(4) Expanding product variety and quality: To further promote marketing channels within the supply chain of nipa palm products, product quality and variety are important to consider. Ensuring that these aspects are prioritized across distribution channels is crucial [
10]. Additionally, exploring new product opportunities, such as nipa palm paper made from the palm’s leaves and leaf stalks, could be beneficial [
36]. Tansakul [
37] suggested developing various nipa palm parts—including fruits, sap, flowers, and vinegar— into food products to target the tourism market. Establishing the product’s value in both the food and fuel categories supports sustainable development [
38]. Beyond expanding product variety, improving public relations is also essential. This involves recruiting more key members to the marketing channel, particularly those involved in product distribution, to enable broader distribution through diverse channels. Locals are particularly well-suited for this role due to their deep understanding of the area’s spatial context. This approach can mitigate potential issues of underpricing and further expand the supply chain of products made from local resources.
The redesign of the supply chain structure for the six aforementioned products has the potential to enhance the sustainability of businesses within this community in various ways, particularly by improving market capabilities and adding value to local products through processes that emphasize sustainability and the efficient use of local resources. Redesigning the supply chain structure with consideration of sustainability factors is, therefore, an approach that businesses must adopt to enhance their competitive capabilities and generate positive long-term impacts on both the world and society.
- (1)
Sustainable Use of Local Resources
The products mentioned are derived from naturally available resources, and their production adds value to these limited natural resources. By selecting materials that can be sustainably harvested, businesses in the community are able to develop products that are both sustainable in terms of natural resources and diverse in terms of product offerings.
- (2)
Enhancing Market Value
Products originating from the use of local resources and environmentally friendly production methods are often attractive to market segments that prioritize sustainability, such as sustainable consumers and the green market. In particular, as consumers become more aware of the environmental and social impacts of production and consumption, the development of such products not only boosts the competitive capabilities of community businesses but also opens new domestic and international markets seeking environmentally valuable products.
- (3)
Building Networks and Collaboration within the Community
The development of a supply chain structure that connects businesses within the community (from farmers or local material producers) with consumers fosters local collaboration. This, in turn, stimulates the local economy through job creation and income generation from product sales. Moreover, it provides opportunities for the community to develop skills and competencies in areas such as production, marketing, and business management.
- (4)
Meeting Global Market Demand
Many of these products are nutritionally valuable and have strong potential in international markets, especially in those markets that prioritize organic products and goods produced from sustainably sourced natural resources. Developing a supply chain structure that can support the expansion of these markets in the future is a key strategy for long-term business sustainability.
As illustrated in
Figure 10, redesigning the supply chain plays a vital role in promoting sustainability across three key dimensions:
Environmental dimension: it emphasizes the use of renewable local resources and environmentally friendly production processes to minimize ecological impacts and preserve natural ecosystems.
Social dimension: it fosters community collaboration, skill development, and fair employment practices to enhance capacity building and promote social equity.
Economic dimension: it focuses on increasing product value, accessing green markets, and ensuring stable income generation for local producers.
Among these, the economic dimension should be prioritized, starting with value-added product development and market expansion into green sectors. This approach lays a solid financial foundation for further investments in social and environmental initiatives, thereby supporting long-term sustainability.
In addition to the aforementioned issues, the findings also highlight that the multifunctional use of nipa palm across the food, energy, and craft sectors aligns closely with the principles of sustainable supply chain management, which emphasizes economic viability, environmental stewardship, and social inclusivity. For instance, the production of palm sugar and vinegar involves natural, low-impact processes that support ecological sustainability. Simultaneously, the use of nipa palm sap for bioethanol contributes to renewable energy goals. These practices reduce dependency on synthetic inputs and promote localized supply chains, which are central to sustainable supply chain management. Integrating these value-adding uses into a supply chain framework enhances resilience, supports community livelihoods, and ensures that each stage, from harvesting to distribution, meets sustainability benchmarks.
Building upon these insights, while this study provides a foundational understanding of the sustainable supply chain of nipa palm products in the Khanabnak sub-district, several areas warrant further investigation. Future research could explore the scalability of sustainable practices in different geographical regions or product types beyond the six identified here. Comparative studies across provinces or countries with similar coastal ecologies could enrich understanding of the environmental and economic factors influencing supply chain performance. Moreover, integrating quantitative modeling techniques, such as lifecycle assessment (LCA), agent-based simulation, or system dynamics, could provide deeper insights into long-term impacts and resilience under different scenarios. Finally, examining the role of digital tools in enhancing supply chain transparency and market access, especially in rural contexts, could contribute to broader SSCM implementation strategies.