2.1. Importance of Professional Training and Additional Education
On-the-job training should cause a change in the employees’ work-related knowledge, attitudes, and behaviors [
5], which means that employees change their knowledge and skills related to their work or the relationships that arise from the work they perform. Training refers to formally planned participation in activities aimed at providing employees with additional knowledge, skills, and attitudes that are useful for performing their current job ([
6,
7] according to [
8]). Companies formulate entire programs that are implemented through the realization of annual or semi-annual training plans and are contained in the strategy for the purpose of education and training of their employees. Training is a prominent means of providing learning activities [
8] (p. 10). Learning activities are an integral part of all training plans in organizations and represent all those activities that increase the knowledge related to the work of employees. Landy [
9] defined job training as “a set of planned activities on the part of an organization to increase the job knowledge and skills or to modify the attitudes and social behavior of its members in ways consistent with the goals of the organization and the requirements of the job” (p. 306). Professional training includes a set of planned activities that are carried out at the workplace by learning through work, additional external training, and mentoring, and they aim at increasing the employee’s abilities and skills to effectively contribute to the achievement of company goals. In order for individuals to obtain and keep a job in a changing labor market, they must increase their needs for career competencies that can help them manage their own careers [
10].
Greater competence when performing their own work gives individuals the security to remain in the existing company on satisfactory terms, as well as to present themselves more competitively on the labor market, if necessary. Many authors believe that through the acquisition of new and the improvement of the existing knowledge, skills, and abilities, employees become more productive and achieve better organizational results [
11,
12,
13], which has a positive effect both on the work and motivation of the employee, and on the company due to the achievement of set organizational goals. New and innovative knowledge of employees is more likely to be generated in those organizations where there is mutual cooperation between them, as well as a willingness to exchange acquired knowledge and experiences [
14].
When companies increase investments in employee training (through financial and other types of support), they help them develop their knowledge and skills, but also contribute to improving the efficiency of the organization itself. In this sense, Wesley and Skip [
15] stated that the most obvious benefits related to training are consistency in work performance, greater job satisfaction, user satisfaction, as well as the reduction in business costs. Slavic and Berber [
16], on the other hand, emphasized that training and development of employees are seen as imperative in improving the intellectual capital of employees, and also the competitiveness of modern organizations. The degree of increase in work performance and employability after training was the result of training provided and supported by the organization and its management [
8].
2.3. Employee Training in Media Organization, Education, and Career Growth
In terms of career development in the field of journalism, it is necessary to point out some specifics. Digital technologies have influenced the emergence of new roles in media organizations, which forced a reconfiguration of the workplace [
22] and adaptation to atypical forms of journalistic work. Therefore, a complex transformation of the profession [
24] took place, which creates uncertainty in the future of career development, and eventually, in the possibility of keeping a job. Apart from structural changes in the media sphere, increasing saturation of social media contributes to the insecurity of the journalistic profession, which professional journalists increasingly perceive as a threat to their professional reputation and the maintenance and development of their careers. They write very engagingly about this problem [
25], stating that the aggressive environment of social media increases the affectivity of the work of journalists, dissatisfaction with their communication environment, and the need to create a new strategy on professional and personal limits of the use of social media in professional journalism.
Other forms of training are short or extended courses for journalists, established under the auspices and management of professional institutions, the so-called schools of journalism, or media professionals employed by various organizations and associations, as well as the media company itself. They often offer valuable basic education and advanced training for those journalists who wish to supplement their pre-professional studies or who feel the need to enrich their educational and technical experience. In the context of journalist training, Ruggiero et al. [
26] emphasize the importance of ethics training, which in turbulent media markets is a counterweight to the numerous challenges that journalists face in the professional performance of their work.
Modern courses have significantly enriched their curricula, which now include training for a whole range of journalistic techniques and skills that are necessary for a successful career in journalism. Otherwise, the principles and methods of modern professional training are formed in accordance with certain international standards, established by large news agencies with networks and connections that cover most countries. In addition, specialized training publications produced by professional associations can be found in many countries.
Ballot et al. [
27] stated numerous benefits of training which are planned and implemented by organizations: the improvement of work performance in specific jobs, the increase in employable candidates, the possibility of work engagement during a lifetime, the possibility of increasing earnings, and commitment to work, especially drawing the attention to the benefits achieved by young people and trainees.
Furthermore, there is another important dimension regarding the employees, and that is their career development. As the authors stated [
21], upgrading knowledge through additional learning and training positively affected the achievement of sustainable careers. Career development can be defined as the increase and expansion of an individual’s abilities, which occurs within an organization. Additionally, chances for advancement and development are closely related to the organization to which an individual belongs [
28].
In this sense, Weng [
29] presented the concept of career growth through four factors: the progress of career goals, the ability to develop professionally, the speed of promotion, and the growth of personal earnings (salary). Organizational career growth is in the service of the employee, in terms of his or her personal efforts toward the progress of personal career goals and the achievement of professional skills in the organization itself, but also in the service of the organization, through various organizational efforts to reward the actions of the employees in the context of their progress, through various benefits, and an increase in earnings [
28].
The literature on media organizations emphasizes that traditional ways and practices are not enough to provide media professionals with the opportunity to deal with the amount of information at their disposal, especially due to social media. This indicates the need to use new knowledge and tools on the basis of which to ensure smooth work for media professionals, which implies additional training and on-the-job training [
30]. On the other hand, it has become necessary that the training for journalists include different types of interactive courses that enhance team and individual career growth through the development of skills for recognizing video, text, audio, graphics, and other content [
31]. Taking into account the need for media professionals to improve through additional training in order to achieve career progress, the first of four hypotheses was proposed:
H1. Training in a media company is related to the career growth of employees.
As employees’ jobs are increasingly automated, access to new, advanced knowledge and skills becomes critical for them and their further career advancement [
32].
Accordingly, the increasingly intensive development of robotic or automated journalism cannot be bypassed; now, there is software that is programmed to write simple news reports and relieve journalists of their daily routine tasks. According to a recent report by the British public media service BBC, by 2022, about 90% of all news will be written by “robots” [
33]. This presupposes the creation of an automated narrative, created by artificial intelligence software writers, experts in the field of linguistics, and a good general knowledge of language and grammar. At first glance, the automation of media reporting will enable journalists to devote themselves more intensively to investigative journalism, but on the other hand, it will inevitably lead to a reduced number of jobs for the journalistic profession. It is very important that managers in human resources of media organizations deal with the problem of reduced engagement of the workforce and in time reorient employees to other types of journalistic work that AI (artificial intelligence) and automation cannot replace. One the example is the training of journalists for the use of modern technology (drones, use of satellites, etc.).
Journalism education in most countries around the world traditionally covers the field of training practical skills and standards on the one hand, and general contextual education courses on the other [
34]. When it comes to the methods and techniques of professional training of journalists, the first place is still training “on the job”, without a formal scheme or additional, prescribed education. The learning ”by working” method can be described as a traditional method, and it is still very common in the world of newspapers, radio, and television. It is recommended that managers of media companies focus on new, modern ways of doing business and provide their employees with training for new ways of working accordingly.
In his study, Gaunt [
35] presented a detailed report on the training of employees in media companies around the world, defining six levels of the journalist training system: (1) orientation, which implies an understanding of the media system in which journalists work; (2) basic skills, such as writing, editing, and good language skills; (3) technical skills, such as the use of technical equipment; (4) improvement of skills, mainly intended for established journalists (especially technical skills); (5) understanding of social, cultural, and economic issues in society; and (6) specialized applications, such as various fields of mass communication which require specialized training.
Employees who received training using the training methodology felt that it was most effective in helping them to learn (and, thereby, the method they most preferred) were significantly more satisfied with that training than employees who preferred a methodology other than the one that was used most often in their training [
36] (p. 493).
In their research, Buonomo I. et al. [
37] proved that high job training satisfaction is related to positive perceptions of employees toward learning and progress. On-the-job training represents the main competitive advantage and the source of sustainability of human resources in companies. Therefore, company management should pay attention to the employees’ perceptions of professional training conducted by the organization and regularly implement training strategies.
An important fact is that the training aimed at media professionals should be adjusted to their needs at work, but also the employees themselves should be interested in their professional progress. Due to this, hypothesis H2 was put forward:
H2. There is a connection between the individual’s personal attitude toward additional training and career growth.
Employees become more attached to the organization if it provides them with training and encourages them to progress in their careers, both in terms of advancement on the hierarchical ladder and in terms of ability enhancement that enables easier and better performance of the work duties, and that is often reflected through an increase in earnings in the particular organization. Organizations that do not include the costs of employee training in their business plans do not give the impression of a company where an individual would like to stay. On the other hand, an individual to whom the organization has paid attention in terms of training and career advancement is motivated and eager to use his or her expanded knowledge through the performance of activities at the workplace and contributes to the effectiveness of the work of the organization in which he or she is employed, thus the organization comes to the item of saving costs. Given that employees’ jobs are becoming increasingly automated, new ways of working are being approached, so advanced knowledge and skills are becoming crucial for employees in their further career development [
32]. Organizations that provide mechanisms for the career growth of their employees have a comprehensive investment that implies a strong connection with their employees, and that connection further combines career development with significant results such as, for example, commitment to the organization [
28].
Bozionelos N. et al. [
8] showed in their work that sustainable careers in the organization can be positively influenced by training and courses organized by the employer, as a result of the learning process. They emphasize the support of the supervisor during the training, as well as the role of the parent organization’s support.
Nguyen et al. [
38] believe that encouraging employees to access and develop knowledge, ideas, and skills motivates the employees themselves and that on-the-job training supported by the organization can greatly contribute to this, and at the same time increases commitment to the organization.
Career progress is significant both from the perspective of the organization and from the perspective of the employee. This paper will try to prove that through hypothesis H3:
H3. There is a relationship between the attitude of the organization toward additional employee training and career growth.
The media practitioners should establish a professional body for regulating, improving, and ensuring that professionals are ready and equipped to cope with changes in the media and that there is continuous training for employees in order to improve their professional standards. Regular analysis of the needs employees have regarding professional training is necessary. There should be a requirement for all media practitioners to belong to a professional body, without which one should not join the world of work [
39].
Hypothesis H4 was developed as an additional hypothesis to determine whether there is a relationship between training and career growth depending on socio-demographic characteristics.
H4. The attitude of the employees toward training regarding their career growth will differ depending on the socio-demographic characteristics of employees (gender, level of education, years of work experience in the media industry, years of total work experience, etc.).
The main purpose of this research is to determine the relationship between the professional training of media professionals and their career growth. It is necessary to point out if there is a relationship between subjective assessment of the need for training, subjective assessment of the usefulness of training, organizational support for training, and career growth for the media professional (
Figure 1).
2.4. Professional Training of Employees in Media Organizations in the Republic of Serbia
When it comes to the Republic of Serbia, there are several associations and organizations that implement training programs for journalists. For example, BIRN Serbia (Balkan Investigative Reporting Network) creates journalist training, seminars, and workshops for representatives of local and national media. They cover various topics, such as reporting on European integration, public finance, local budgets, topics of importance for minority communities, etc. In addition to journalists, civil society, minority communities, local self-government, state administration, etc., are often included in these training courses.
The associations of journalists, UNS (Association of Journalists of Serbia) and NUNS (Independent Association of Journalists of Serbia), are extremely active in the organization of various training courses, such as multimedia journalism courses that enable the acquisition of knowledge and skills required for working in digital media, or specialized training in the field of investigative journalism, transparency of public finance, accountability of public officials, and human rights, with special reference to labor and related rights.
The Association of Journalists of Vojvodina, for example, organizes numerous photography courses, and in 2017, it also organized a three-month video journalism school.
By establishing the Department of Journalism at the Faculty of Philosophy in Novi Sad, the Novi Sad School of Journalism stopped training journalists directly and focused its activities on projects aimed at raising professional capacities in the media sector, monitoring and analyzing media content, and educating different target groups on media literacy, as well as public advocacy of contributions to the democratization and development of civil society and the promotion of European values.
Additionally, many media companies organize both internal and external training for their employees, with the aim of their rapid education that will enable them to compete in the labor market.
The expediency of additional education by attending journalistic “schools”, courses, training courses, and lectures is best reflected in the acceptance of their issued diplomas or appropriate certificates on the basis of which the management recognizes their internal qualification.