Next Article in Journal
Design and Implementation of Attention Depression Detection Model Based on Multimodal Analysis
Previous Article in Journal
Changes in People’s Mobility Behavior in Greece after the COVID-19 Outbreak
 
 
Article

The Impact of Artificial Intelligence on Sustainable Development in Electronic Markets

Department of Electronic Commerce, School of Information Management, Wuhan University, Wuhan 430072, China
*
Author to whom correspondence should be addressed.
Academic Editors: Arminda Paço and Marc Lim
Sustainability 2022, 14(6), 3568; https://doi.org/10.3390/su14063568
Received: 12 January 2022 / Revised: 2 March 2022 / Accepted: 7 March 2022 / Published: 18 March 2022
With the emergence of artificial intelligence (AI), the technological revolution has transformed human lives and processes, empowering the products and services in today’s marketplaces. AI introduces new ways of doing jobs and business, and of exploring new global market opportunities. However, on the other hand, it provides many challenges to comprehend. Therefore, our study’s main objective was to examine the behavioral, cultural, ethical, social, and economic challenges of AI-enabled products and services in consumer markets and discuss how businesses might shape their approaches to address AI-related ethical issues. AI offers numerous social, ethical, and behavioral difficulties for people, organizations, and societies that endanger the sustainable development of economies. These fundamental challenges due to AI technologies have raised serious questions for the sustainable development of electronic markets. Based on this, the current study presents a framework highlighting these issues. Systematic reviewing was our research method; we looked for explicit information and methods that indicate the credibility of research or reduce biases. This paper is of great importance, as it highlights several behavioral, societal, ethical, and cultural aspects in electronic markets which were not presented in previous studies. Some key issues are the security and privacy of consumers, AI biases, individual autonomy, wellbeing, and issues of unemployment. Therefore, companies that use AI systems need to be socially responsible and make AI systems as secure as possible to promote the sustainable development of countries. The results suggest that AI has undoubtedly transformed life and has both positive and negative effects. However, the main aim regarding AI should be to use it for the overall goals of humanity. Moreover, authorities operating in e-business environments need to create proper rules and regulations and make the systems as secure as possible for people. View Full-Text
Keywords: artificial intelligence; social challenges; cultural challenges; behavioral challenges; ethical challenges; security and privacy risk artificial intelligence; social challenges; cultural challenges; behavioral challenges; ethical challenges; security and privacy risk
Show Figures

Figure 1

MDPI and ACS Style

Thamik, H.; Wu, J. The Impact of Artificial Intelligence on Sustainable Development in Electronic Markets. Sustainability 2022, 14, 3568. https://doi.org/10.3390/su14063568

AMA Style

Thamik H, Wu J. The Impact of Artificial Intelligence on Sustainable Development in Electronic Markets. Sustainability. 2022; 14(6):3568. https://doi.org/10.3390/su14063568

Chicago/Turabian Style

Thamik, Hanane, and Jiang Wu. 2022. "The Impact of Artificial Intelligence on Sustainable Development in Electronic Markets" Sustainability 14, no. 6: 3568. https://doi.org/10.3390/su14063568

Find Other Styles
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map by Country/Region

1
Back to TopTop