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Journal: Sustainability, 2022
Volume: 14
Number: 14270
Article:
AI in E-Commerce: Application of the Use and Gratification Model to The Acceptance of Chatbots
Authors:
by
Rob Kim Marjerison, Youran Zhang and Hanyi Zheng
Link:
https://www.mdpi.com/2071-1050/14/21/14270
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