Smart and Sustainable Management of Shoe Machinery Companies in Taiwan during the COVID-19 Pandemic—Case Studies of the Tung Sheng Company and Strong Basic Enterprise Limited Company
Abstract
:1. Introduction
1.1. PEST and SWOT
1.2. Knowledge Management and Business Model Innovation
1.3. Smart Management
1.4. Sustainable Management
1.5. Smart Management and Sustainable Management
2. Practical Case Studies
2.1. Tung Sheng Company Limited
2.2. Strong Basic Enterprise Limited
3. Research Methods
3.1. Research Design
3.2. Data Collection
- How do you SWOT analyze the current PEST environment and adjust your business model?
- By using the business model canvas and your knowledge management, how do you respond to the new generation of information and communication technologies as an opportunity to leverage your strengths and weaknesses for innovation in smart management?
- During the COVID-19 pandemic in Taiwan, how do you respond to this threat effectively?
- How do your responses to new smart information and communication technologies help you face the threat of the COVID-19 pandemic?
- During the COVID-19 pandemic, what are your vision and practices related to sustainability goals in potential combination with the application of smart technology?
4. Results and Discussion
4.1. Two-by-Two Matrix of SWOT Analysis in Combination with PEST
4.2. Analysis of Business Model Canvas and Innovation
- Customer segments include firms that produce shoes for sport brands and manufacturers that make rubber products for automobile industries.
- Value propositions are to keep being a pioneer as a total solution provider for the establishment of an entire plant, after-sales service, and follow-up maintenance.
- Channels include international exhibitions, participation in local shoe-making associations and trade organizations, and online platforms for instant communication. PEST and SWOT analysis suggests extending participation in African economic and trade networks and exhibitions, and to convert ICT applications into connection with customers and partners.
- Customer relationships are primarily based on customized machinery and service, as well as cross-investment to build up trust.
- Revenue streams are mostly from machinery product sales, the total solution for the establishment of a whole plant, commissions of introducing and transferring orders, and cross-shareholding investment.
- Key resources include capabilities in R&D, many granted patents for innovative machines, and development of diversified machinery products and an automatic rubber-recycling system.
- Key activities include participation in international exhibitions and exposure to governmental trade units, relevant associations and organizations, in order to reach more potential customers. It might be worthwhile to invite customers to visit the case study companies or to apply VR and 5G for virtual experiences in understanding the products.
- Key partnerships include upstream suppliers for materials and semi-finished products, strategic partners, outsourcing firms, and customers. For diversifying their business scope and partnerships, the case study companies invested in a department store in Hong Kong, cooperate with shoes brands in Japan, and keep looking for other potential investment opportunities.
- Cost structure consists of expenses from materials, production, logistics, R&D, and marketing, manufacturing overhead and administration costs, employee salaries, and equipment depreciation.
4.3. Smart Knowledge Management
4.4. Sustainable Management in Responsible Production
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
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Tu, M.-T.; Gau, L.-S.; Park, J.-H.; Huang, W.-S.; Duong, P.T.; Kim, J.-C. Smart and Sustainable Management of Shoe Machinery Companies in Taiwan during the COVID-19 Pandemic—Case Studies of the Tung Sheng Company and Strong Basic Enterprise Limited Company. Sustainability 2022, 14, 10274. https://doi.org/10.3390/su141610274
Tu M-T, Gau L-S, Park J-H, Huang W-S, Duong PT, Kim J-C. Smart and Sustainable Management of Shoe Machinery Companies in Taiwan during the COVID-19 Pandemic—Case Studies of the Tung Sheng Company and Strong Basic Enterprise Limited Company. Sustainability. 2022; 14(16):10274. https://doi.org/10.3390/su141610274
Chicago/Turabian StyleTu, Ming-Ta, Li-Shiue Gau, Ji-Hwan Park, Wen-Shin Huang, Pham Thuy Duong, and Jong-Chae Kim. 2022. "Smart and Sustainable Management of Shoe Machinery Companies in Taiwan during the COVID-19 Pandemic—Case Studies of the Tung Sheng Company and Strong Basic Enterprise Limited Company" Sustainability 14, no. 16: 10274. https://doi.org/10.3390/su141610274