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Journal: SustainabilityVolume: 13Number: 3581
Article: Understanding Customer Responses to Service Failures during the COVID-19 Pandemic for Sustained Restaurant Businesses: Focusing on Guanxi
  • Authors:
  • Chenyu Zhang1,
  • Junkyu Park1 and
  • Mark A. Bonn2
  • et al.
Link: https://www.mdpi.com/2071-1050/13/6/3581

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