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Article

An Integrated Approach of Multi-Criteria Decision-Making and Grey Theory for Evaluating Urban Public Transportation Systems

Department of Transport Technology and Economics, Budapest University of Technology and Economics, Stoczek u. 2, H-1111 Budapest, Hungary
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Academic Editor: Marilisa Botte
Sustainability 2021, 13(5), 2740; https://doi.org/10.3390/su13052740
Received: 2 February 2021 / Revised: 24 February 2021 / Accepted: 28 February 2021 / Published: 3 March 2021
(This article belongs to the Collection Sustainability in Urban Transportation Planning)
Improving the local urban transport system’s quality is often seen as one of the critical points for the government and the local operator. An amelioration of the system can improve users’ satisfaction and attract new users while simultaneously decreasing traffic congestion and pollution. Efficient methodologies are required to achieve sustainable development regarding complex issues associated with traffic congestion and pollution. In this study, we propose using the analytic hierarchy process (AHP) grey values to overcome the limitations of the uncertainty in the classical AHP approach. The presented grey-AHP model assumes an efficient contrivance to facilitate the public transport system’s supply quality evaluation, especially when respondents are non-experts. Finally, we estimate and rank the public transport system’s supply quality criteria by adopting the proposed model for a real-world case study (Amman city, Jordan). The study’s outcome shows the effectiveness and the applicability of the developed approach for enhancing the quality of the public transport system. View Full-Text
Keywords: public transport; user satisfaction; grey theory; analytic hierarchy process; multi-criteria decision-making public transport; user satisfaction; grey theory; analytic hierarchy process; multi-criteria decision-making
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MDPI and ACS Style

Alkharabsheh, A.; Moslem, S.; Oubahman, L.; Duleba, S. An Integrated Approach of Multi-Criteria Decision-Making and Grey Theory for Evaluating Urban Public Transportation Systems. Sustainability 2021, 13, 2740. https://doi.org/10.3390/su13052740

AMA Style

Alkharabsheh A, Moslem S, Oubahman L, Duleba S. An Integrated Approach of Multi-Criteria Decision-Making and Grey Theory for Evaluating Urban Public Transportation Systems. Sustainability. 2021; 13(5):2740. https://doi.org/10.3390/su13052740

Chicago/Turabian Style

Alkharabsheh, Ahmad, Sarbast Moslem, Laila Oubahman, and Szabolcs Duleba. 2021. "An Integrated Approach of Multi-Criteria Decision-Making and Grey Theory for Evaluating Urban Public Transportation Systems" Sustainability 13, no. 5: 2740. https://doi.org/10.3390/su13052740

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