5.1. Discussion of the Main Findings
Over the most recent ten years, most cross-cultural collaborative learning researchers engaged learners at the postsecondary education level. This finding confirmed [
22] that university campuses have become a conducive environment for promoting social interaction among students from different cultural backgrounds. More so, post-secondary education is seen as a stage to transitioning into the job market. However, the findings reveal the neglect of engaging elementary, middle, high school, and working adults in cross-cultural collaborative learning activities. Furthermore, cross-cultural collaboration mostly engaged participants across countries, especially at the post-secondary education level. Cross-cultural collaborative learning studies involved participants from more than one cultural background. For instance, Oakley et al. [
51] engaged participants in China which are in the East, and Australia which is considered a western country. This result indicated that most scholars preferred to engage participants across continents rather than across countries. Engaging participants from two countries was discovered as an increasing trend, although researchers are beginning to have an interest in engaging more than two countries. This is due to the internationalisation of colleges and universities and cross-country partnerships among universities. According to the findings, a small sample size was most preferred by researchers when designing cross-cultural collaborative learning. This confirms that a small sample size is easy to manage [
45], although another reason could be that the number of students who registered in courses in which the published papers were used as a context was few. It should be noted that researchers began to show less interest in the medium to large sample sizes from 2016 to 2020.
Group size and member selection have been indicated as significant of collaborative learning [
52]. Cross-cultural groups are formed to promote collaboration and provide participants with international experience although cross-cultural groups face challenges [
53]. Group composition influences learners’ recognition of collaborative learning activities and procedures [
54]. From the findings, a small group was widely applied in different cross-cultural collaborative learning settings. This confirms the effectiveness of small-group learning methods in cross-cultural collaborative learning for improving cross-cultural competencies [
55].
To promote cross-cultural collaborative learning, researchers and professional designers should carefully consider the learning environment [
56]. A large proportion of the studies applied online learning during cross-cultural collaborative learning. The online learning environment is conducive for removing time differences and distance, which are sometimes barriers to learning, and creates an avenue for learners to interact and freely ask questions during lesson delivery [
57]. This finding indicated that online learning plays a significant role in cross-cultural collaborative learning and is therefore a significant element. Likewise, a blended learning environment was also applied in cross-cultural collaborative learning, although it received less attention in the second half of the ten years. In addition, most researchers applied more than one hardware and software for different purposes. Technologies such as blogs, emails, social media, learning management systems, and other software such as Camtasia were used to facilitate cross-cultural collaborative learning [
58,
59].
Cross-cultural learning topics were mostly related to social science learning domains. Scholars who engaged learners in social science or social studies-related topics were interested in assessing learners’ perceptions or mixed (e.g., learning perceptions and cross-cultural awareness). This finding was not far from expectation as the main goal of the cross-cultural collaboration is to promote cross-cultural competencies such as collaboration, cross-cultural awareness, and understanding. Learning content should be directed towards learners’ needs [
60]. Therefore, most cross-cultural collaborative learning studies involved learners and learning content related to their subject area. Activities were more about building learners’ cross-cultural competencies and knowledge which are necessary for training students for sustainable development. A moderate number of studies engaged learners in science, engineering, and computer science-related activities. Engaging cross-cultural groups on science-related practical tasks in an online learning environment would require advanced technology resources, therefore most studies applied face-to-face or blended learning. Hence, learning content should be carefully considered when designing activities.
Educators preferred to apply more than one collaborative learning strategy in a cross-cultural context while a good number also preferred discussion. Other collaborative learning strategies are understudied which requires urgent attention. In instances where learners did not know each other, social lounge and cultural orientation through self-introduction were included to encourage social presence [
61,
62]. Engaging students in collaborative creative activities where students from diverse cultural backgrounds collaborate to create and design has recently gained researchers’ attention, and it is still at a prime stage. The project-based inquiry was also recently applied in 2018 [
63] and 2019 [
21]. Applying both synchronous and asynchronous interaction methods was deemed more effective by more than 50% of the studies. The synchronous interaction curbed the challenge of social loafing whereas asynchronous settings bridged the issues of time difference. The use of only asynchronous settings was not a preferred interaction method by most researchers. The reason could be due to findings from prior research that asynchronous communication interferes with collaborative goals and learning outcomes [
64], with heterogeneous groups. In contrast, [
65] found that Chinese learners preferred asynchronous communication to synchronous because it gave them a sense of community towards discussing, interacting, and sharing knowledge and ideas. Therefore, in a distance learning cross-cultural collaborative learning setting, cultural background, group composition, and learning environment are critical aspects to consider when deciding the interaction methods.
Furthermore, collaborative learning task types were mostly mixed tasks such as the discussion of issues related to a topic or problems and solving it. Engaging learners for mixed outcomes influenced mixed task types, interaction methods, and collaborative learning methods. Student-to-student and mixed (students and teachers or professionals) interaction were mainly preferred. Engaging teachers and students in cross-cultural collaborative learning activities guarantees cognitive, teaching, and social presence [
62]. Applying more than one interaction tool (such as text messages and video calls) was highly effective and preferred by the majority of researchers when applying mixed interaction methods. In addition, to evaluate learning achievement as part of learning outcomes, text messages were found to be valuable and time-saving. Collaboration scripts were found to be highly significant as an intervention strategy for guiding students to collaborate in diverse cultural groups. Although scaffolding gained moderate attention, it increased in the second half of 2011 to 2020. Researchers have begun to explore the potentials and effectiveness of scaffolding in cross-cultural collaborative learning activities. Teachers only acted as guiders without telling students directly what to do during activities [
66]. Groups were formed under teacher guidance which influenced the group size, and group composition, although group heterogeneity was also influenced by several participants from the participating countries. It was surprising to find that a number of the analysed papers did not report on a team hierarchy. For instance, [
15] reported that students were given the liberty to assume the leadership preference that is, by choosing someone, by themselves, or not. Conversely, few studies such as Yang and colleagues [
62] established a team hierarchy by assigning one group member as a project leader. Surprisingly, few studies by Shi et al. [
16] and Hur et al. [
21] discovered cross-cultural groups assumed team hierarchies, roles, or structures without teacher guidance. However, studies such as Gu et al. [
15] and Dodd et al. [
67] included role assignment or role-play. Most researchers applied a medium (5 to 8 weeks) to long (9 to 24 weeks) period of study. This finding is supported by Aguanta and Tan [
68] who posited that a longer duration of intervention could be a great factor to improve learners’ attitudes and effective implementation of intervention methods. Another reason is that most of the studies were conducted during a school course or subject which could take a whole semester. The English language was commonly used for communication in most cross-cultural collaborative learning studies. The reason could be that the English language is widely spoken and international [
69]. Most of the studies engaged countries with different languages but have the English language in common as a tool for communication. Therefore, the ability to communicate in the English language is seen as a global competence in organizations and different countries [
70]. Conversely, [
71] engaged students from Thailand and Cambodia to collaborate using the Thai language for communication. This was effective because both countries share a cultural history in terms of language. This finding indicated that the communication language for cross-cultural collaboration should carefully be considered during activity design.
Almost all the cross-cultural collaborative learning studies were targeted at more than one research objective. For instance, Puteh and colleagues engaged Malaysian and UK students in an online learning setting with the objective of improving their communication skills and promoting knowledge sharing [
72]. The finding indicated that cross-cultural collaborative learning activities are not targeted at one competence. Therefore, to prepare learners to be global citizens for sustainability, different approaches were considered [
73]. Concerning research designs, experimental designs were understudied. It must be noted that quasi-experimental design has not been applied over the past five years which indicated a decline in interest. The reason is that most of the studies did not manipulate variables [
74]. Studies that used neither true-experimental design nor quasi-experimental design preferred using both qualitative and quantitative analysis methods or purely qualitative.
It should be noted that major challenges such as technology glitches, time difference [
75], language barriers [
76,
77], different expectations and perceptions were discovered. To illustrate, Oakley and colleagues [
50] reported that students experienced challenges with the platform for collaborative learning, and Chinese students did not recognize digital content with copyrights nor acknowledge sources. Organising cross-cultural group meetings across time zones can be challenging [
78]. Wang [
27] also discovered the language barrier as the major challenge aside from time difference, whereby American students do not understand the Chinese language and Chinese students had limited English language comprehension. These challenges affected intercultural dialogue and social interaction among team members [
57]. Language is a means for communication that involves sharing ideas and opinions, information, and feelings [
79]. Therefore, the language barrier could hinder or delay collaborative activities. MacLeod and co-authors [
24] reported that the difference in perceptions of social interdependence among students was a challenge among diverse cultural teams. That is, Chinese students expected to have a dialogue about other topics and socialize more rather than being task-oriented but found their American counterparts were more focused on the task which affected their intrinsic motivation negatively. However, cultural differences according to Chang and Benson [
80] positively influenced both individual and group learning, and social connectedness.
5.2. Implications
This study discovered interesting findings for the research area through a systematic review of cross-cultural collaborative learning. It reveals the current status of cross-cultural collaborative learning research over the past decade. The findings confirmed the effectiveness of cross-cultural collaborative learning in promoting not only cross-cultural communication but cross-cultural understanding, awareness, problem-solving skills, and professional development. However, it requires critical considerations and much effort to be implemented.
First, based on the findings, it is recommended that researchers involve more elementary, middle, high school level learners, and working adults in cross-cultural collaborative learning activities. A suggestion is to engage learners from southern cultures such as from African countries with other cultures.
Second, detailed information on group composition should be clearly stated. Information on how groups are structured during cross-cultural collaborative learning should be carefully considered and reported in future studies. Future studies should explore more science, technology, engineering, and mathematics activities in cross-cultural collaborative learning activities.
Third, there is a requisite to explore different learning environments by comparing which is more effective. More so, the relationship between learning environment, learning content or domain for learning achievement, and cross-cultural communication competence are unknown. Although cross-cultural collaborative learning has been confirmed to contribute to the development of necessary skills and knowledge for 21st century skills, none of the analysed papers explored how knowledge is converged, elaborated, and the social processes that lead to knowledge building and creativity. Therefore, future studies would need to explore this area.
Fourth, it is recommended that the languages used for communication during cross-cultural collaborative learning and the challenges they pose for cross-cultural teams should be reported in future studies. Further studies to explore the major challenges that are likely to hinder cross-cultural collaboration and the possible effects of team hierarchies during cross-cultural collaborative learning will be rewarding to the research area. Technological interventions can be explored to reduce the effects of the language barrier.
Last, this systematic review proposed a framework based on the existing scholarly works and adopted it for the analysis of the selected literature papers. The proposed conceptual framework could be adopted by future researchers and educators to design cross-cultural collaborative learning activities. The conceptual framework brings together elements of different approaches and stages for successful cross-cultural collaborative learning that have been suggested by experts in the research area. Despite the extended studies on cross-cultural collaboration, this study, through the proposed framework, summarized different significant components and characteristics of cross-cultural collaborative learning over the past decade.