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Article

A Technology-Based Innovation Adoption and Implementation Analysis of European Smart Tourism Projects: Towards a Smart Actionable Classification Model (SACM)

Faculty of Tourism Studies—Turistica, University of Primorska, 6320 Portorož, Slovenia
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Authors to whom correspondence should be addressed.
Academic Editor: J. Andres Coca-Stefaniak
Sustainability 2021, 13(18), 10279; https://doi.org/10.3390/su131810279
Received: 7 August 2021 / Revised: 29 August 2021 / Accepted: 3 September 2021 / Published: 14 September 2021
(This article belongs to the Collection Sustainable Innovation in Tourism and Hospitality)
Similar to the concept of “Smart Cities”, “Smart Tourism” has undoubtedly become a promising field of research, and “the” buzzword in the last five years. But how much of this is “smart washing”, and how much progress has really been made? We focus on the adoption and implementation of technological innovations to analyze the publicly available descriptions of Smart Tourism projects implemented in Europe according to the stringent technological criteria of contemporary Smart Tourism definitions. The results show that the vast majority of projects branded as “smart” predominantly pursue environmental sustainability goals, but do not feature advanced technology that meets the Smart Actionable attribute criteria, and do not address social sustainability issues to the same extent as the environmental ones. View Full-Text
Keywords: Smart Tourism; Smart Cities; taxonomy; Smart Tourism projects; sustainability; innovation; technology; Europe; Smart Actionable Classification Model; SACM Smart Tourism; Smart Cities; taxonomy; Smart Tourism projects; sustainability; innovation; technology; Europe; Smart Actionable Classification Model; SACM
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MDPI and ACS Style

Križaj, D.; Bratec, M.; Kopić, P.; Rogelja, T. A Technology-Based Innovation Adoption and Implementation Analysis of European Smart Tourism Projects: Towards a Smart Actionable Classification Model (SACM). Sustainability 2021, 13, 10279. https://doi.org/10.3390/su131810279

AMA Style

Križaj D, Bratec M, Kopić P, Rogelja T. A Technology-Based Innovation Adoption and Implementation Analysis of European Smart Tourism Projects: Towards a Smart Actionable Classification Model (SACM). Sustainability. 2021; 13(18):10279. https://doi.org/10.3390/su131810279

Chicago/Turabian Style

Križaj, Dejan, Miha Bratec, Peter Kopić, and Tadej Rogelja. 2021. "A Technology-Based Innovation Adoption and Implementation Analysis of European Smart Tourism Projects: Towards a Smart Actionable Classification Model (SACM)" Sustainability 13, no. 18: 10279. https://doi.org/10.3390/su131810279

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