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Promoting Disaster Resilience: Operation Mechanisms and Self-Organizing Processes of Crowdsourcing

by 1, 1,2,* and 3
1
School of Public Administration, Guangzhou University, Guangzhou 510006, China
2
Institute for Risk & Disaster Reduction, University College London, London WC1E 6BT, UK
3
Institute of Advanced Studies, University College London, London WC1E 6BT, UK
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(5), 1862; https://doi.org/10.3390/su12051862
Received: 25 December 2019 / Revised: 26 January 2020 / Accepted: 25 February 2020 / Published: 1 March 2020
It is often difficult to realize effective governance and management within the inherent complexity and uncertainty of disasters. The application of crowdsourcing, through encouraging voluntary support from the general public, advances efficient disaster governance. Twelve international case studies of crowdsourcing and natural disaster governance were collected for in-depth analysis. Influenced by Complex Adaptive System theory, we explored the self-organizing operation mechanisms and self-organization processes of crowdsourcing within disaster governance. The self-organizing operation mechanisms of crowdsourcing are influenced by the multi-directional interaction between the crowdsourcing platform, the initiator (who commences the crowdsourcing process) and the contractor (who undertakes disaster reduction tasks). The benefits of crowdsourcing for governance structure and self-organization processes in natural disaster governance are reflected in three perspectives: strengthening communication and coordination, optimizing emergency decision-making, and improving the ability to learn and adapt. This paper discusses how crowdsourcing can promote disaster resilience from the perspective of the complex adaptive system to enrich the theoretical research on crowdsourcing and disaster resilience. View Full-Text
Keywords: Social media; Complex adaptive system; Self-organization; Public participation; Co-creation; Co-design; Crowdsourcing Social media; Complex adaptive system; Self-organization; Public participation; Co-creation; Co-design; Crowdsourcing
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MDPI and ACS Style

Song, Z.; Zhang, H.; Dolan, C. Promoting Disaster Resilience: Operation Mechanisms and Self-Organizing Processes of Crowdsourcing. Sustainability 2020, 12, 1862. https://doi.org/10.3390/su12051862

AMA Style

Song Z, Zhang H, Dolan C. Promoting Disaster Resilience: Operation Mechanisms and Self-Organizing Processes of Crowdsourcing. Sustainability. 2020; 12(5):1862. https://doi.org/10.3390/su12051862

Chicago/Turabian Style

Song, Zhijun; Zhang, Hui; Dolan, Chris. 2020. "Promoting Disaster Resilience: Operation Mechanisms and Self-Organizing Processes of Crowdsourcing" Sustainability 12, no. 5: 1862. https://doi.org/10.3390/su12051862

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