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Exploring the Interactions of Factory Workers in China: A Model Development Using the Grounded Theory Approach

1
Azman Hashim International Business School, Universiti Teknologi Malaysia, Kuala Lumpur 54100, Malaysia
2
Faculty of Hospitality and Tourism Management, UCSI University, Sarawak 93450, Malaysia
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(17), 6750; https://doi.org/10.3390/su12176750
Received: 16 July 2020 / Revised: 13 August 2020 / Accepted: 19 August 2020 / Published: 20 August 2020
(This article belongs to the Section Sustainable Management)
This study uses the grounded theory approach to explore factory workers to factory worker interaction (FWI) in the context of Chinese factories and proposes a model of FWI in the workplace. Human interaction in the workplace is indispensable in most sectors. Compared with large-scale factories, China’s small and medium-sized enterprise (SME) factories lack capital resources and technological advancement, and sustainably managing factory workers is essential for the development of Chinese SME factories. However, previous studies have ignored FWI in Chinese factories. The model developed in this study considers the types, driving factors, and influential outcomes of FWI. The main factors affecting FWI are the individual characteristics of the workplace and external environmental factors and, among types of FWI, information sharing is the most dominant and prevailing. The managers’ management style and the emotional state of factory workers are playing moderating roles in FWI. Results show that factory managers can take advantage of the positive impacts of FWI to improve the efficiency of factory workers and avoid its negative effects to achieve sustainable development of the factory. Theoretical and managerial implications are provided. View Full-Text
Keywords: factory worker to factory worker interaction; small and medium-size enterprise factories; human resource management; workplace; grounded theory; China factory worker to factory worker interaction; small and medium-size enterprise factories; human resource management; workplace; grounded theory; China
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MDPI and ACS Style

Ye, Y.; Omar, R.; Ning, B.; Ting, H. Exploring the Interactions of Factory Workers in China: A Model Development Using the Grounded Theory Approach. Sustainability 2020, 12, 6750. https://doi.org/10.3390/su12176750

AMA Style

Ye Y, Omar R, Ning B, Ting H. Exploring the Interactions of Factory Workers in China: A Model Development Using the Grounded Theory Approach. Sustainability. 2020; 12(17):6750. https://doi.org/10.3390/su12176750

Chicago/Turabian Style

Ye, Ye; Omar, Rosmini; Ning, Binyao; Ting, Hiram. 2020. "Exploring the Interactions of Factory Workers in China: A Model Development Using the Grounded Theory Approach" Sustainability 12, no. 17: 6750. https://doi.org/10.3390/su12176750

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