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Open AccessArticle

Priorities of Urban Transport System Stakeholders According to Crowd Logistics Solutions in City Areas. A Sustainability Perspective

1
Faculty of Economics, University of Gdańsk, Armii Krajowej 119/121, 81-824 Sopot, Poland
2
Department of Finance and Management, WSB University in Gdańsk, Grunwaldzka 238a, 80-266 Gdańsk, Poland
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(1), 317; https://doi.org/10.3390/su12010317
Received: 7 December 2019 / Revised: 26 December 2019 / Accepted: 27 December 2019 / Published: 31 December 2019
(This article belongs to the Special Issue City Logistics)
This article presents assessment results for the priorities of different urban logistics stakeholders in order to launch crowd logistics (CL) solutions within a city area. Additionally, this analysis was conducted by using various dimensions of sustainable city development. The unique character of this study lies in presenting the priorities of the interviewed stakeholders. Therefore, the purpose of this publication is to analyze the priorities of various stakeholders in relation to the introduction of CL solutions within a city area. The reason for such analysis is the rapid development of a large number of sharing-economy initiatives, including services. For this study, a few methods were used to achieve the research goal. Firstly, text mining and text analysis methods were implemented to analyze the opinions of the interviewees. Then, two chi-square tests allowed us to determine whether the groups of stakeholders are statistically different or not. Finally, the AHP (analytic hierarchy process) and DEMATEL (decision making trial and evaluation laboratory) methods were applied in order to define the priorities of the stakeholders. The needs of particular groups of respondents were derived from the interview based on the questionnaire. The results of the analysis allow for defining the demand characteristics for CL solutions by presenting the areas that are crucial for particular groups of stakeholders. View Full-Text
Keywords: urban logistics; urban transport; stakeholder analysis; crowd logistics; sharing economy; sustainable development; sustainable city; urban freight; MDCM urban logistics; urban transport; stakeholder analysis; crowd logistics; sharing economy; sustainable development; sustainable city; urban freight; MDCM
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Szmelter-Jarosz, A.; Rześny-Cieplińska, J. Priorities of Urban Transport System Stakeholders According to Crowd Logistics Solutions in City Areas. A Sustainability Perspective. Sustainability 2020, 12, 317.

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