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Journal: Sustainability, 2019
Volume: 11
Number: 2408

Article: Sustainable Service Quality and Customer Loyalty: The Role of Customer Satisfaction and Switching Costs in the Pakistan Cellphone Industry
Authors: by Noor Ul Hadi, Nadia Aslam and Amir Gulzar
Link: https://www.mdpi.com/2071-1050/11/8/2408

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