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Sustainability 2019, 11(2), 347; https://doi.org/10.3390/su11020347

Multicriteria Decision Making for Evaluating and Selecting Information Systems Projects: A Sustainability Perspective

1
Business and Law School, Foshan University, Foshan 528000, China
2
School of Management and Marketing, Charles Sturt University, Albury 2640, Australia
3
School of Business Information Technology and Logistics, RMIT University, Melbourne, VIC 3000, Australia
*
Author to whom correspondence should be addressed.
Received: 14 December 2018 / Revised: 4 January 2019 / Accepted: 7 January 2019 / Published: 11 January 2019
(This article belongs to the Section Economic, Business and Management Aspects of Sustainability)
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Abstract

This paper develops a multicriteria analysis method for effectively making the selection decision on information systems (IS) projects for project management in organizations from a sustainability perspective. The triple bottom line principle of sustainability in organizations is carefully considered in formulating the IS project selection process as a multicriteria analysis problem. The subjectiveness of the decision-making process is modelled by linguistic variables approximated by fuzzy numbers. The positive and the negative ideal solution concepts are used to calculate the overall sustainability performance of individual IS projects in a comprehensive manner. A decision support system framework is then constructed with the use of the developed method for facilitating the IS project selection process. Such a system can provide organizations with an effective mechanism for comprehensively evaluating available IS projects from a sustainability perspective. An example is presented for demonstrating the flexibility and effectiveness of the proposed method in solving the IS project selection problem. View Full-Text
Keywords: multicriteria decision analysis; fuzzy numbers; IS project selection; sustainability development multicriteria decision analysis; fuzzy numbers; IS project selection; sustainability development
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Zou, A.; Duan, S.X.; Deng, H. Multicriteria Decision Making for Evaluating and Selecting Information Systems Projects: A Sustainability Perspective. Sustainability 2019, 11, 347.

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