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Sustainability 2018, 10(10), 3548; https://doi.org/10.3390/su10103548

Monitoring Viability and Sustainability in Healthcare Organizations

1
Department of Pharmacy and Pharmanomics Interdepartmental Center, University of Salerno, 84084 Salerno, Italy
2
Department of Management Studies and Quantitative Methods, “Parthenope” University of Naples, 80132 Naples, Italy
3
Department of Political, Social and Communication Studies, University of Salerno, 84084 Salerno, Italy
4
Department of Economics, University of Foggia, 71121 Foggia, Italy
5
Unipegaso, 80132 Naples, Italy
*
Authors to whom correspondence should be addressed.
Received: 23 August 2018 / Revised: 27 September 2018 / Accepted: 29 September 2018 / Published: 3 October 2018
(This article belongs to the Special Issue Sustainability for Healthcare)
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PDF [2771 KB, uploaded 9 October 2018]
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Abstract

The paper aims to advocate the incorporating of the sustainability perspective into the management control system of healthcare organizations. The study is based on two main premises: (1) the evolution of business models towards a wide perspective of the sustainability approach; (2) the evolution of control systems in healthcare organizations towards a control-based approach to monitor the effectiveness and efficiency of the service targeted primarily to cut costs and expenses. Our methodology is developed at theoretical and conceptual level starting from: (1) a literature review on the issue, highlighting main trends and gaps and (2) the adoption of the Viable Systems Approach (VSA) as a conceptual framework oriented to integrate a wide variety of stakeholder perspectives and interests into the business model. Our findings lead us to introduce the Systems Viability Monitoring Model for Sustainability as a potential reference framework to build healthcare management control systems in which the notion of ‘systems viability,’ as defined by VSA, becomes a bridging concept by means of which the sustainability perspective can be incorporated into the management control system of healthcare organizations. View Full-Text
Keywords: healthcare organizations; control; viability; sustainability; systems monitoring healthcare organizations; control; viability; sustainability; systems monitoring
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Saviano, M.; Bassano, C.; Piciocchi, P.; Di Nauta, P.; Lettieri, M. Monitoring Viability and Sustainability in Healthcare Organizations. Sustainability 2018, 10, 3548.

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