Use of Social Media Data in Disaster Management: A Survey

Social media has played a significant role in disaster management, as it enables the general public to contribute to the monitoring of disasters by reporting incidents related to disaster events. However, the vast volume and wide variety of generated social media data create an obstacle in disaster management by limiting the availability of actionable information from social media. Several approaches have therefore been proposed in the literature to cope with the challenges of social media data for disaster management. To the best of our knowledge, there is no published literature on social media data management and analysis that identifies the research problems and provides a research taxonomy for the classification of the common research issues. In this paper, we provide a survey of how social media data contribute to disaster management and the methodologies for social media data management and analysis in disaster management. This survey includes the methodologies for social media data classification and event detection as well as spatial and temporal information extraction. Furthermore, a taxonomy of the research dimensions of social media data management and analysis for disaster management is also proposed, which is then applied to a survey of existing literature and to discuss the core advantages and disadvantages of the various methodologies. View Full-Text

Keywords: social media; social media data; disaster management; survey

▼ Show Figures

Figure 1

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited

Share and Cite

MDPI and ACS Style

Phengsuwan, J.; Shah, T.; Thekkummal, N.B.; Wen, Z.; Sun, R.; Pullarkatt, D.; Thirugnanam, H.; Ramesh, M.V.; Morgan, G.; James, P.; Ranjan, R. Use of Social Media Data in Disaster Management: A Survey. Future Internet 2021, 13, 46. https://doi.org/10.3390/fi13020046

AMA Style

Phengsuwan J, Shah T, Thekkummal NB, Wen Z, Sun R, Pullarkatt D, Thirugnanam H, Ramesh MV, Morgan G, James P, Ranjan R. Use of Social Media Data in Disaster Management: A Survey. Future Internet. 2021; 13(2):46. https://doi.org/10.3390/fi13020046

Chicago/Turabian Style

Phengsuwan, Jedsada, Tejal Shah, Nipun B. Thekkummal, Zhenyu Wen, Rui Sun, Divya Pullarkatt, Hemalatha Thirugnanam, Maneesha V. Ramesh, Graham Morgan, Philip James, and Rajiv Ranjan. 2021. "Use of Social Media Data in Disaster Management: A Survey" Future Internet 13, no. 2: 46. https://doi.org/10.3390/fi13020046

Find Other Styles

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Metrics

Abstract views Pdf views Html views

Article Menu

Use of Social Media Data in Disaster Management: A Survey

Abstract

Share and Cite

Article Metrics

Article Access Statistics

Article Access Map by Country/Region

Further Information

Guidelines

MDPI Initiatives

Follow MDPI