The Impact of Online Shopping on Retail Building Space and Energy Demand in the U.S.
Abstract
1. Introduction
2. Methods
2.1. Retrospective Modeling: Regression Model of Retail Space and In-Store Shopping Time
2.2. Retrospective Modeling: Model Connecting Online and In-Store Shopping Times
2.3. Prospective Modeling: Forecast Online and In-Store Shopping Times
2.4. Prospective Modeling: Forecast Retail Space and Retail Building Energy Demand
2.5. Monte Carlo Analysis for Retail Building Energy Demand
3. Results
3.1. Year-to-Year Change Retail Space Regression Model
3.2. Future In-Store Shopping Time Prediction
3.3. Future Retail Building Energy Demand in the U.S.
4. Discussion
- Implications for the retail sector—The transition towards e-commerce has profound implications for urban planning, management, and the development of sustainable cities. The need to adapt physical retail spaces for alternative uses or improve their energy efficiency to mitigate wasteful consumption is growing. As brick-and-mortar retail spaces contract, city planners may need to repurpose vacant commercial properties, adapt zoning regulations, and reconsider infrastructure needs to support mixed-use developments, residential conversions, or logistics hubs for e-commerce fulfillment [52]. Our analysis does not break out how different bricks and mortar retail sectors will evolve—instead, we quantify the overall scale of continued decline in the U.S. Commentors have considered this question, debating, for example, how the declining demand for retail space could indicate a shift toward smaller, experience-driven stores rather than large-format retail outlets [53]. This trend suggests that future retail spaces may prioritize flexible layouts, omni-channel integration, and energy-efficient designs to align with evolving consumer behaviors and sustainability objectives. Planners should therefore view the transition not as a “retail apocalypse” but as a functional transformation. Some retail will remain, driven by demand to see some products in person, along with the need for convenient e-commerce returns. The excess space needs repurposing, calling for flexibility and creativity in planning and development. Future analyses should explore repurposing, assessing social, economic, and energy attributes.
- Implications for the energy sector—Energy demand forecasts are important in planning expansion and retirement of supply and for prioritization of energy efficiency programs. There is a tendency for analysts to overpredict energy demand, e.g., [54], and often do not include behavioral change as an explicit element of the forecast. This analysis suggests that behavioral change could lead to energy reductions in the retail sector that are more rapid than might otherwise be expected. We do not consider here the total effect of e-commerce on energy demand, which includes changes in transport, packaging, warehousing, and other behavioral changes. For example, increased online shopping affects urban transportation patterns, potentially reducing consumer travel for shopping but increasing freight traffic. Some of these effects have been estimated in prior literature [11], and it is important to refine these estimates and put them in a temporal context.
- Forecasting—The forecast cannot be “validated” today, one has to wait to compare the actual evolution in 2024–2030 with model predictions. We offer thoughts on the robustness of the forecast: We saw that the historical behavior for online shopping time did not show a single historical pattern; thus, two scenarios were developed—forecasting from 2003–2023 (slower growth) and 2015–2025 (faster growth). We rely on Monte Carlo simulation and the two online shopping growth scenarios to characterize uncertainty in the forecast. We believe this is a careful treatment of uncertainty associated with extrapolating historical trends. It is always possible that future disruptions change the trajectory, such uncertainty is inherent in forecasting. We argue that a retrospective forecast is useful in planning, when utilizing it is important to monitor trends to detect disruptive changes. Expert judgment is another approach used in forecasting, sometimes individuals assert their vision, while in expert elicitation, the collective opinion of a group of experts is developed. We do not comment on the relative accuracy of retrospective versus expert forecasting, but do want to report relevant expert assessments. While there are no formal expert elicitations forecasting e-commerce growth, there is a variety of prospective views from individual experts/teams. Ref. [55] predicts that U.S. e-commerce will continue its rapid expansion, reaching USD1.7 trillion in sales by 2028 at a modest and stable growth of around 8.5% annually, which lies within the growth rate range used in our model (3.6–10.1%, see details in [42]). McKinsey suggests that while U.S. online sales accelerated to 18% annual growth between 2019 and 2023, they “could now normalize at a more modest but still healthy growth rate” of around 6% a year, close to pre-pandemic rates [56].
- Assumptions, Caveats, and Uncertainties—Data limitations led to a number of assumptions with modeling and construction of time series to run the models. The lack of a direct measure of online shopping time in ATUS led to estimating it based on total non-store shopping time minus “other” shopping time (e.g., garage sales); the latter assumed constant because of historical data. There is no annual source of data in the U.S. on retail space and retail energy use, so we estimate annual figures via a combination of extrapolation of data from 2003, 2012, and 2018 from CBECS and annual data on total commercial building space from CoStar. The evident technological progress in e-commerce suggests it must be accounted for to explain consumer behavior, which we accomplish via definition of K (shopping efficiency), based on the idea that total equivalent shopping time should be constant. Pre-e-commerce shopping time data supports these assumptions and there are prior examples of constant time budgets for an activity type, particularly transport [57]. While we believe we have explained their logical basis and they do explain historical trends well, they are all assumptions. Improvements in data availability would improve estimations of the relationship between online shopping and retail buildings, as well as transport and other activities it influences. In particular, recall that ATUS data on shopping time aggregates all retail purchases in into a single measure. As the adoption rate of e-commerce varies by sector, forecasting using the aggregate is presumably less accurate further in the future. ATUS could call out online shopping as an activity, similar to time use surveys in some countries that already do this. Linking the U.S. Consumer Expenditure Survey [58] with ATUS, e.g., one as a sub-cohort of the other, would open potential for many analyses clarifying linkages between activities and purchase behavior. One-off surveys could clarify how consumers use online shopping for which products. While we hope to see more resolved analyses of relationships between e-commerce, consumer behavior and energy in the future, this work provides a first reference point for the connection between online shopping and the retail building sector.
Supplementary Materials
Author Contributions
Funding
Data Availability Statement
Conflicts of Interest
Appendix A. Experience Curve Model for Online Shopping Efficiency
References
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| Year | Lower | Preferred | Upper |
|---|---|---|---|
| 2024 | 4.9 | 4.9 | 5.4 |
| 2025 | 5.0 | 5.0 | 5.6 |
| 2026 | 5.0 | 5.1 | 5.8 |
| 2027 | 5.1 | 5.2 | 6.0 |
| 2028 | 5.2 | 5.4 | 6.1 |
| 2029 | 5.3 | 5.5 | 6.3 |
| 2030 | 5.4 | 5.6 | 6.6 |
| Equation | Inputs | Distribution | Parameters and Corresponding Source | |
|---|---|---|---|---|
| Historical Estimation | (11) | Commercial building space | None | Directly obtained from CoStar Database [37]. |
| Retail index | Normal | Mean and standard deviation from linear interpolation model for annual retail index. | ||
| Retail energy intensity | Normal | Mean and standard deviation from regression model for energy intensity. | ||
| Future Prediction | (7) | Online shopping time | Normal | Mean and standard deviation from regression model to predict future online shopping time. |
| Equivalent shopping time | None | Assumed to be 12 h/capita/month; see details in Section 2.2. | ||
| Other shopping time | None | Assumed to be 0.23 h/capita/month; see details in Section 2.2. | ||
| Online shopping efficiency K | Triangular | (lower, peak, upper) from [42]. | ||
| (10) | Population in the U.S. | None | ATUS provides population data for 2003–2023, then increases by 2.3 million annually until 2030 [46]. | |
| Retail energy intensity | Normal | Mean and standard deviation from regression model for energy intensity. | ||
| Coefficient | Normal | Mean and standard deviation of coefficient from regression model defined in Equation (1). | ||
| Coefficient | Normal | Mean and standard deviation of intercept from regression model defined in Equation (1). |
| Year | Online Shopping Time | In-Store Shopping Time | ||||||
| (h/capita/month) | (h/capita/month) | |||||||
| Slower E-Commerce Growth Scenario | Faster E-Commerce Growth Scenario | Slower E-Commerce Growth Scenario | Faster E-Commerce Growth Scenario | |||||
| Mean | 95% CI | Mean | 95% CI | Mean | 95% CI | Mean | 95% CI | |
| 2024 | 1.0 | 0.9∼1.1 | 1.3 | 1.2∼1.3 | 7.0 | 6.4∼7.6 | 5.7 | 5.1∼6.2 |
| 2025 | 1.0 | 0.9∼1.1 | 1.3 | 1.2∼1.4 | 6.7 | 6.0∼7.4 | 5.1 | 4.4∼5.7 |
| 2026 | 1.0 | 0.9∼1.2 | 1.4 | 1.3∼1.5 | 6.5 | 5.7∼7.2 | 4.6 | 3.7∼5.3 |
| 2027 | 1.1 | 0.9∼1.2 | 1.5 | 1.3∼1.6 | 6.2 | 5.4∼7.0 | 3.8 | 3.0∼4.9 |
| 2028 | 1.1 | 0.9∼1.2 | 1.5 | 1.4∼1.7 | 6.0 | 5.1∼6.9 | 3.4 | 2.5∼4.3 |
| 2029 | 1.1 | 1.0∼1.3 | 1.6 | 1.5∼1.8 | 5.7 | 4.7∼6.6 | 2.7 | 1.5∼3.8 |
| 2030 | 1.1 | 1.0∼1.3 | 1.7 | 1.5∼1.9 | 5.4 | 4.2∼6.5 | 2.0 | 0.6∼3.3 |
| Year | Slower E-Commerce Growth Scenario | Faster E-Commerce Growth Scenario | ||||||
| Retail Space (Million m2) | Energy Demand (PJ) | Retail Space (Million m2) | Energy Demand (PJ) | |||||
| Mean | 95% CI | Mean | 95% CI | Mean | 95% CI | Mean | 95% CI | |
| 2024 | 710 | 690∼730 | 800 | 780∼820 | 710 | 690∼730 | 790 | 770∼820 |
| 2025 | 710 | 690∼730 | 800 | 770∼820 | 700 | 680∼720 | 780 | 760∼810 |
| 2026 | 710 | 690∼730 | 790 | 770∼810 | 690 | 670∼710 | 770 | 750∼800 |
| 2027 | 700 | 680∼720 | 780 | 760∼810 | 680 | 650∼700 | 760 | 730∼790 |
| 2028 | 700 | 680∼720 | 780 | 750∼800 | 660 | 640∼690 | 740 | 710∼770 |
| 2029 | 690 | 670∼720 | 770 | 740∼800 | 650 | 620∼680 | 730 | 690∼760 |
| 2030 | 690 | 660∼710 | 760 | 740∼790 | 640 | 610∼670 | 710 | 680∼750 |
| Slower E-Commerce Growth Scenario | Faster E-Commerce Growth Scenario | |
|---|---|---|
| Annual growth of online shopping time | +0.022 h/capita/month each year | +0.074 h/capita/month each year |
| Time spent online shopping in 2030 | 1.1 h/capita/month | 1.7 h/capita/month |
| Time spent in-store shopping in 2030 | 5.4 h/capita/month | 2.0 h/capita/month |
| Retail space (2018 baseline) | 740 million m2 | |
| Retail space change (compared to 2018) | −4% to −10% | −9% to −18% |
| Retail energy demand (2018 baseline) | 840 Peta Joules | |
| Retail energy demand change (compared to 2018) | −6% to −12% | −11% to −20% |
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Liu, K.; Guhathakurta, S.; Han, C.; Hittinger, E.; Phoung, S.; Williams, E. The Impact of Online Shopping on Retail Building Space and Energy Demand in the U.S. Energies 2025, 18, 6178. https://doi.org/10.3390/en18236178
Liu K, Guhathakurta S, Han C, Hittinger E, Phoung S, Williams E. The Impact of Online Shopping on Retail Building Space and Energy Demand in the U.S. Energies. 2025; 18(23):6178. https://doi.org/10.3390/en18236178
Chicago/Turabian StyleLiu, Kun, Subhrajit Guhathakurta, Chaeyeon Han, Eric Hittinger, Sinoun Phoung, and Eric Williams. 2025. "The Impact of Online Shopping on Retail Building Space and Energy Demand in the U.S." Energies 18, no. 23: 6178. https://doi.org/10.3390/en18236178
APA StyleLiu, K., Guhathakurta, S., Han, C., Hittinger, E., Phoung, S., & Williams, E. (2025). The Impact of Online Shopping on Retail Building Space and Energy Demand in the U.S. Energies, 18(23), 6178. https://doi.org/10.3390/en18236178

