Leveraging Social Innovation Tools for Advancing Innovative Technologies Towards a Just Energy Transition in Greece
Abstract
1. Introduction
2. Theoretical Framework and Literature Review
2.1. Role of EU Innovation Ecosystems in the Energy Transition Process
- Challenge #1. Misalignment between research-driven solutions and real-world societal needs impedes market adoption and the effectiveness of innovations in the energy transition process.
- Challenge #2. Sustainable technologies are risky and often complex, leading to prolonged time-to-market.
- Challenge #3. Entrepreneurial expertise is lacking.
- Challenge #4. Successful deployment of sustainable solutions can be hindered by outdated regulations that fail to keep pace with technological advancements.
- Challenge #5. Job market faces challenges in lignite-dependent regions amid green sector growth.
- Challenge #6. Energy transition may lead to increased risks of energy poverty.
2.2. Role of Social Innovation Methods and Tools in Designing a Just Energy Transition and Theoritical Framework
- The Stakeholder Persona, a DT tool suited to capturing user needs and motivations in complex decision environments.
- The Iceberg Model, an ST tool used to visualize how visible events (e.g., energy preferences or behaviors) are shaped by patterns, structures, and underlying mental models.
Design Thinking Tools | ||||
---|---|---|---|---|
Tool | Benefits | Limitations | Most Effective | Less Effective |
Future visioning tool [48,49,50] | Empowers communities and stakeholders; encourages creative and long-term thinking; facilitates systemic change | Risk of unrealistic expectations; resource-intensive process; challenges in implementation; potential for exclusion, overemphasis on positive scenarios | Engaging communities and stakeholders in long-term projects | When quick results are needed; in limited resources projects |
Rapid prototyping [51] | Enhances stakeholder engagement; reduces costs and risks; promotes creativity and innovation; accelerates iterative learning | Time constraints; risk of oversimplification; resource intensive; limited scalability; potential for misalignment | Startups; product development cycles | Large projects |
Service blueprint [52] | Comprehensive process mapping; effectively outline customer touchpoints; support for collaborative design; facilitates iterative improvements | Complexity in creation; potential overemphasis on processes; higher need for expertise; the detailed nature of service blueprints can lead to lengthy development cycles | Detailed service design projects (e.g., hospitality, healthcare) | In cases requiring rapid development |
Stakeholder persona [52] | Represents typical users; focus on user needs; facilitating creative exploration; enhanced communication among stakeholders; guiding service development | Risk of misrepresentation; static nature; resource intensive; requires thorough market research to avoid oversimplification of user diversity | Services or products targeted at specific user groups | In diverse user environments |
Systems Thinking | ||||
---|---|---|---|---|
Tool | Benefits | Limitations | Most Effective | Less Effective |
Casual loop [53] | Visual clarity; holistic understanding; identification of leverage points; supports collaborative problem solving | Complexity in application; time-intensive; risk of oversimplification | Environmental issues; organizational dynamics | Straightforward problems; when quick insights are needed |
Trend mapping [54] | Supports strategic decision making; foster collaboration among stakeholders; identifies emerging patterns and shifts in societal behavior | Risk of oversimplification complex social phenomena; relies heavily on the availability and accuracy of data; struggle to predict future outcomes with certainty | Market analysis; societal change initiatives | Limited data |
Behavior-over-time (BOT) [54,55] | Tracks dynamic changes; encourages systems thinking; facilitates impact evaluation | Time-consuming and resource-intensive; challenging to implement; potential for misinterpretation | Policy changes; social interventions | Quick assessments |
Iceberg model [54,55] | Holistic understanding; facilitates root cause analysis; encourages collaborative thinking; promotes critical thinking | Complexity, potential for misinterpretation, requires skilled facilitation, focus on theory over action, ignore or neglect some aspects of a system that do not fit neatly into the framework, oversimplify or distort the complexity and diversity of a system by reducing it to four levels or categories | Organizational change; community problems | Practical applications |
3. Methodology
3.1. Workshop Design and Script Protocol
- Introductory context-setting (objectives, tools, expectations)
- Presentation of innovative technology assisting in decision making for energy systems investments
- Interactive polling via Mentimeter
- Group reflection through panel discussion
- Real-time visual feedback and summary
3.2. Tool Description and Application
3.2.1. The Stakeholder Persona
3.2.2. Tool Application—The Iceberg Model
Events (What Is Happening Now)
Patterns (Trends over Time)
Structures (Systems and Relationships)
Mental Models (Deep Assumptions and Beliefs)
3.3. Design of the Questionnaires
3.4. Study Areas and Sample
4. Results
4.1. Stakeholder Persona Results
4.2. Iceberg Model Results on Perceived Events as Immediate Challenges and Social Concerns of the Energy Transition
4.3. Iceberg Model Results for Observed Patterns in Energy Upgrades
4.4. Iceberg Model Results for Underlying Structures Influencing the Patterns Observed
4.5. Iceberg Model Results on Mental Models That Indicate Assumptions or Beliefs That People Hold That Can Potentially Facilitate the Energy Transition
5. Discussion
5.1. Interpretation of Results
5.2. Limitations
6. Conclusions
6.1. Step-by-Step Pathway for Implementing Policy
6.2. Replication Framework for This Study
6.3. Future Research
Author Contributions
Funding
Data Availability Statement
Acknowledgments
Conflicts of Interest
Appendix A
- What is your affiliation?
- Where is your place of residence?
- What motivates you to participate in this workshop?
- What do you believe is the most significant aspect of Greece’s energy transition?
- Based on your affiliation, what groups can you influence?
- 1st Level “Visible”: Evaluation of all those parameters that we can easily see and perceive.
- 2nd Level “Hidden”: Evaluation of all those parameters that are less obvious and require further analysis or exploration
- 3rd Level “Perceived”: Reflects the deepest beliefs, values, and attitudes of an individual.
- 4th Level “Unconscious”: Represents the informal processes that influence our behavior and decisions.
Not informed (a) | Slightly informed (b) | Moderately informed (c) | Informed (d) | Sufficiently informed (e) |
Yes | No |
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A/A | Challenge | Mitigation Measure |
---|---|---|
#1 | Innovation-society gap | Engage diverse stakeholders for impactful solutions |
#2 | Prolonged sustainability innovation | Build collaborations among industry–community partners and raise public awareness |
#3 | Lack of entrepreneurial expertise | Maximize impact through understanding market dynamics |
#4 | Outdated regulations hinder sustainable solutions | Foster collaboration through technology integration |
#5 | Job market challenges | Align workers’ skills with green sector needs |
#6 | Energy poverty | Funding retrofits and supporting community investments |
Stakeholder Persona | Parameter |
---|---|
Demographics | Age, gender, employment, residency |
Psychographic | Motivation to participate, values, attributes, critical concerns for the energy transition in Greece |
Influence | Networks of influence |
Iceberg Model | |
Events | Identification of challenges of the energy transition |
Social concerns for the energy transition | |
Patterns | Familiarization with solutions for energy upgrades at the building level |
Familiarization with solutions for energy upgrade at a city level | |
Structures | Concerns from a tenant’s perspective regarding the energy upgrade of a building |
Mental Models | Awareness levels on engage community in the energy ecosystem |
Awareness level on deep tech (LCA/LCC) | |
Energy Poverty | |
Obstacles preventing the widespread adoption of technologies that promote accountability on sustainable investments | |
Obstacles empowering citizens in understanding the benefits of energy investments |
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Giourka, P.; Palla, V.; Zornatzis, I.-A.; Angelakoglou, K.; Martinopoulos, G. Leveraging Social Innovation Tools for Advancing Innovative Technologies Towards a Just Energy Transition in Greece. Energies 2025, 18, 3435. https://doi.org/10.3390/en18133435
Giourka P, Palla V, Zornatzis I-A, Angelakoglou K, Martinopoulos G. Leveraging Social Innovation Tools for Advancing Innovative Technologies Towards a Just Energy Transition in Greece. Energies. 2025; 18(13):3435. https://doi.org/10.3390/en18133435
Chicago/Turabian StyleGiourka, Paraskevi, Vasiliki Palla, Ioannis-Athanasios Zornatzis, Komninos Angelakoglou, and Georgios Martinopoulos. 2025. "Leveraging Social Innovation Tools for Advancing Innovative Technologies Towards a Just Energy Transition in Greece" Energies 18, no. 13: 3435. https://doi.org/10.3390/en18133435
APA StyleGiourka, P., Palla, V., Zornatzis, I.-A., Angelakoglou, K., & Martinopoulos, G. (2025). Leveraging Social Innovation Tools for Advancing Innovative Technologies Towards a Just Energy Transition in Greece. Energies, 18(13), 3435. https://doi.org/10.3390/en18133435