Implementing and Sustaining Early Cancer Diagnosis Initiatives in Canada: An Exploratory Qualitative Study
Abstract
:1. Introduction
2. Materials and Methods
2.1. Study Design
2.2. Participants
2.3. Data Collection and Outcomes
2.4. Data Analysis
3. Results
3.1. Participant Characteristics
3.2. Initiative Characteristics
3.3. Evaluations of Early Diagnosis Initiatives
3.3.1. Barriers to Initiative Implementation and/or Sustainability
3.3.2. Facilitators to Initiative Implementation and/or Sustainability
3.3.3. Opportunities for Early Cancer Diagnosis Initiative Programs and Research
4. Discussion
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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Initiative Characteristics | Number of Initiatives (n = 17) | |
---|---|---|
Size | ||
National | 1 | |
Provincial | 8 | |
Regional/Local | 8 | |
Point of Entry 1 | ||
Primary care provider/usual care | 12 | |
Screening | 3 | |
Patient navigator | 2 | |
Hospital specialist referral | 6 | |
Emergency room | 2 | |
Walk-in/Urgent care clinic | 2 | |
Disease Type 1 | ||
Breast | 3 | |
Melanoma | 1 | |
Endometrial | 1 | |
Ovarian | 1 | |
Thoracic | 3 | |
Pancreatic | 1 | |
Colorectal | 1 | |
All-cancers | 4 | |
Initiative Focus | ||
Symptoms | 11 | |
Optimizing provider processes (e.g., primary care provider education, standardizing surgical triage system) | 6 | |
Underserved and/or Indigenous focused care | ||
Yes | 8 | |
No | 9 | |
Digital and/or Virtual Elements Included (e.g., online standardized referral form) | ||
Yes | 9 | |
No | 8 | |
Collecting Evaluation Metrics | ||
Yes | 13 | |
No | 4 |
Barrier | Description | Example Quote(s) | Implementation/Sustainability Barrier | Patient/ Provider/ System Barrier |
---|---|---|---|---|
Lack of access to primary care providers | Patients lack access to primary care physicians. These patients typically enter the system via emergency rooms or walk-in clinics, which may delay time to diagnosis. Lack of primary care access is exacerbated for underserved communities and individuals with limited health literacy. | “The family medicine access here is poor…I believe probably half those patients are entering through the emergency room.”—Oncologist “Of course, there’s a population who don’t have a regular family doctor. And so they might enter through a walk-in clinic type thing. Urgent care, sometimes emergency department if their symptoms are getting more severe.”—Senior Administrator | Implementation | Patient/System |
Lack of access to early diagnostic programs due to geography | Patients in rural communities are required to travel further (often to urban areas) to access early cancer diagnostic programs or to receive a cancer diagnosis. This was specifically highlighted among individuals with lung cancer. | “With the big challenge for us, though, also is geography. We serve about two million people in [location]. It’s quite spread out right, as people who will come and travel five or six hours to see us. That’s a big commitment, right, for them.”—Surgeon “From most communities, you take at least two planes to get to [central city]. So it’s a huge other load of issues to be concerned about over your health issues.”—Senior Administrator | Implementation | Patient/System |
Lack of cooperation from colleagues | Practitioners may have limited buy-in (e.g., unwillingness to use early cancer diagnostic pathways, guidelines). This was pronounced when initiatives impact perceptions of existing hierarchies/roles (e.g., use of multidisciplinary clinics). Additional barriers include lack of cooperation between multiple organizations and lack of buy-in among an organization’s administration. | “And that’s the biggest thing I’ve encountered in terms of learning how to navigate this bureaucracy where everybody’s trying to protect their own little silo or whatever. Instead of trying to work together”—Surgeon “So I think the most important thing is that it can be challenging to get people wearing a lot of different hats to trust each other and come together with a common agenda. And that takes a lot of work.”—Medical Director | Implementation/Sustainability | Provider |
Lack of government/ policymaker buy-in | Often, government buy-in is associated with funding, resources, oversight or guidance; without this buy-in, initiative leaders are required to secure these resources and collaborations independently. | “I think the geopolitical climate can be a barrier depending on what’s going on. And as you know, in [province] right now, there’s some sticky issues. “one of our biggest barriers when we come up with when things are developed or when you’re trying to get a program like a new screening program going, you have to have buy in at the Ministry of Health because they’re the funder. And without the money to fund it, it just isn’t going to happen.”—Medical Director | Sustainability | System |
Limited staff capacity to support/sustain initiative | Early cancer diagnostic initiatives often require significant administrative efforts to coordinate and sustain. These tasks are compiled to busy providers’ tasks which adds increased burden and decreases motivation for providers to participate in the initiative. | “I think the big one for the navigators can they’ve gotten really busy, which is fantastic. You know, they’re really busy because there’s no resources like they’re doing a lot of clerical stuff and that remains a barrier. So they spend a lot of time faxing and know entering data and typing and computers and that kind of stuff. And that’s not really the best use of their time.”—Oncologist “And it was exceptionally frustrating as a family physician because you literally spent hours banging your head against the wall, doing personal emails to everybody under the sun to try to get somebody to care for your patient. And it’s that frustrating for me. Imagine it’s like for the patient right now. It’s certainly unacceptable.”—Medical Director | Implementation/Sustainability | Provider/System |
Lack of awareness about initiatives or guidelines | Among providers, particularly primary care providers, there was lack of awareness on how to use or access early diagnostic initiatives, particularly new diagnostic pathways/guidelines. | “And it was exceptionally frustrating as a family physician because you literally spent hours banging your head against the wall, doing personal emails to everybody under the sun to try to get somebody to care for your patient. And it’s that frustrating for me. Imagine it’s like for the patient right now. It’s certainly unacceptable.”—Medical Director “One thing I would say on that that’s exceptionally important, which people don’t realize the importance of, if a rapid diagnostic clinic wants to be accessible, do not throw barriers up to family doctors. What they all tend to do is they say, “I have my own referral form”… So what I say to all of the sites is you must, must, must if you want referrals, you must accept our referral and whatever form we choose to send it to you. Right… Please be open to other means. Make it easy for the referring family physician, because we spend a lot of hours trying to connect with people to get our patients that really need help.”—Medical Director “There are gaps for patients. They are faced with delays that create high levels of anxiety and distress. From the primary care provider perspective, there is no organized and coordinated intake process for patients with suspicious cancer symptoms or signs. It’s on the backs of family doctors to figure out how to get a positive diagnosis and then specialty programs (cancer centres) will then accept referrals for those patients. There’s evidence and data that delays not only impact patient anxiety, but can impact disease severity,”—Senior Administrator | Implementation | Patient/Provider |
Non-adherence to screening/diagnostic guidelines | Providers perceived these guidelines to change frequently and also perceived guidelines to have different thresholds for decision making (e.g., when a test should be ordered) which leads to inconsistent care across providers. Primary care practitioners felt it was their responsibility to remain up-to-date on changing guidelines, which was challenging given already busy schedules. | “Since I know the breast world, if you look at, women who have a symptom and they say, “well, I’m 30, so I don’t need a mammogram, because I heard that women under the age of 40 don’t need a mammogram”. They’re [the women] not sophisticated to enough to know between diagnostic and screening. And then all of this data that comes out that mammograms are over calling unnecessary and choosing wisely. And, we [the family physicians] have to really think about the impact that has on the frontline women and engage them in that conversation, because we’re [family physicians] not doing a great job of that right now.”—Medical Director “People were waiting too long or having inappropriate tests done, you know, with no kind of guidance for the patients from health professionals….We’re putting out a lot of excess tests that aren’t necessary. Family doctors don’t know that’s the problem. And family doctors still think for the most part that [disease type] is incurable. Right. This is a very, very commonly held view in Canada.”—Surgeon “Stakeholder engagement is important. When you think that you’ve communicated enough, communicate again. It can be challenging to navigate changes [in a system].”—Program Manager | Implementation | Provider |
Burden on primary care providers | Primary care practitioners expressed frustration regarding the added burden on primary care practitioners to use early cancer diagnostic initiatives (e.g., completing several referral forms for patients, administrative tasks to ensure patient is referred appropriately). | “And the from the primary care provider perspective, there is no organized and coordinated intake process for suspicious patients with suspicious cancer symptoms or signs. It’s on the backs of family doctors to figure out how to get a positive diagnosis.”—Senior Project Manager | Implementation/Sustainability | Provider/System |
Lack of data to facilitate reporting of initiative impacts | Limited resources preclude administrators from routinely collecting initiative impact data. Budget cuts to initiatives often force administrators to sustain clinical work at the expense of ongoing data collection. These lack of data then pose a challenge to initiative sustainability, as policymakers require this impact data to make decisions for ongoing funding. | “Even to get going, we need background data that helps us secure funding for the projects identify. You know, the problem kind of defines the problem attention”…[Data can] get you off the ground…with funding. [Data will] get you more funding and more buy in with the return on investment argument.”—Senior Project Manager | Sustainability | Provider/System |
Limited funding/ resources | Limited funding is a barrier to both the expansion and sustainability of early diagnostic initiatives. Participants perceived the COVID-19 pandemic as a challenge to early cancer diagnostic funding. Additionally, lack of necessary equipment or physical resources (e.g., CT or MRI) was a barrier to implementing initiatives; this was a challenge observed in many rural regions. | “We don’t even have a scan or MRI or any of those, diagnostic equipment up north. We can do some X-rays. We can do certain basic lab tests. But anything that goes beyond in terms of investigation, we would have to send the person to [central city] for further testing.”—Planning and Programming Officer “So I hate to reduce this to one issue, but funding constraints are probably the major impediment to that.”—Medical Lead | Implementation/Sustainability | System |
Technological gaps impact initiative efficiency | Fax machine delays, lack of EMR accessibility and image retrieval software impacted the efficiency of early cancer diagnostic initiatives. | “The bottleneck in our system right now is the papers get handed around and it takes a long time from the time a family doctor sends it in and it sits on a fax machine, goes to the guy, the guy looks at it, the guy sends it back and the next guy looks at it. So the data we’ve tracked recently, that takes five to seven days just to get the paper to the person that’s going to do the tests.”—Surgeon “They’re not always able to pick up images electronically and view them so that your radiologist can do, for example, the image guided biopsy. And so then it’s repeat or slightly archaic, but it actually happens…Patients are asked to bring CDs of their mammograms or their images from one spot to another. So, as you can imagine, there’s a lot of issues with that.”—Group Manager | Implementation/Sustainability | System |
Facilitator | Description | Quote | Implementation/Sustainability Facilitator | Patient/Provider/System Facilitator |
---|---|---|---|---|
Facilitator to initiative implementation/sustainability | ||||
Leadership and organizational buy-in | Engaging organizational (e.g., department chairs) and government (e.g., ministries of health) leadership facilitates increased stakeholder awareness of initiative, coordination among sites (thereby facilitating scale up), and improved resource allocation. This was particularly noted for provincial-level initiatives that require multi-level organizational buy-in. | “It was an institutional project. The administration was behind us and made it a priority. The project needed that. It took the administration supporting us to do this project.”—Program Director “We have the strength of the entire [provincial organization] system as well …once we put the [provincial organization] label on it, then it’s a very effective action moving forward, especially if we also have support of surgical oncology.”—Program Manager | Implementation/Sustainability | Provider/System |
Data availability on initiative processes and impact | Impact data on initiative success (e.g., who the initiative served; impact on patient-important and clinical outcomes) was of value to both internal and external initiative stakeholders and facilitated buy-in. These data can also be used to iteratively make improvements to initiative processes and reach. | “I think it’s just capturing all those wait times. So we were able to show to go back and look. Now we’ll be able to show that we sort of cut the wait time to get to a transition by, I think more than a half. Like more than 50 percent.”—Oncologist “And so having the data to say, OK, here’s what we’re seeing, does this resonate with you? What does this look like? OK. There’s an issue here. What are what are some of the strategies having that foundation and data is a huge enabler. And at the same time, it’s very difficult to have exactly the data you need at the granular level that you need as well. So it can be a bit of a challenge. But where we have it, we leverage it and it’s very effective.”—Program Manager | Implementation/Sustainability | Provider/System |
Leveraging networks to maintain coordination among stakeholders | A network of colleagues working together towards a shared goal was essential to expediting diagnostic processes and sustaining early cancer diagnostic initiatives. These networks were particularly useful to facilitate collaboration across clinical departments or specialties. | “[We have] got the advantage of being a…clinical network…We’ve got that relationship with…15 others besides us and so we can draw them in and work very collaboratively as needed. They’ve got very broad networks as well. So we can leverage that out as required to help with the work that we’re doing”—Senior Administrator | Implementation/Sustainability | Provider/System |
Smaller sized organizing groups | Some participants reported the utility of an ‘implementation team’ responsible for day-to-day initiative processes. Smaller teams were also perceived to facilitate more streamlined discussion of patient cases. | “The smallness, in that we there’s a small number of people that we can communicate pretty easily. It wasn’t too complicated to do. It wasn’t like we had multiple centers that join together and pull this off.”—Oncologist “And also because it’s going to the three of us, we’ll discuss the cases every Monday together as a group with input from pathology, radiology, gastroenterology…Things like that. These are all discussed and we can get things going quickly so that when we send the consult to the medical oncologist, to the radiation oncologist, they already know about it because we’ve already discussed it.”—Surgical Lead | Implementation | Provider |
Use of virtual elements to facilitate care | Virtual platforms to enhance patient population reach (particularly for those living in rural areas), promote patient and provider education, and support initiative efficiency (e.g., EMR capabilities) were identified as a facilitator to implementation and sustainability. | “We’re using virtually a lot at our institution, both for educational, for all of our meetings…patient engagement and support. We have some support groups [for patients]”—Medical Director “I can say in primary care, 80 percent virtual, 20 percent in person…[and] there’s every intention that virtual will persist beyond the pandemic and will be utilized more”—Medical Director | Implementation/Sustainability | Provider/System |
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Fahim, C.; Davenport Huyer, L.; Lee, T.; Prashad, A.; Leonard, R.; Khare, S.R.; Stiff, J.; Chadder, J.; Straus, S.E. Implementing and Sustaining Early Cancer Diagnosis Initiatives in Canada: An Exploratory Qualitative Study. Curr. Oncol. 2021, 28, 4341-4356. https://doi.org/10.3390/curroncol28060369
Fahim C, Davenport Huyer L, Lee T, Prashad A, Leonard R, Khare SR, Stiff J, Chadder J, Straus SE. Implementing and Sustaining Early Cancer Diagnosis Initiatives in Canada: An Exploratory Qualitative Study. Current Oncology. 2021; 28(6):4341-4356. https://doi.org/10.3390/curroncol28060369
Chicago/Turabian StyleFahim, Christine, Larkin Davenport Huyer, Tom (Taehoon) Lee, Anubha Prashad, Robyn Leonard, Satya Rashi Khare, Jennifer Stiff, Jennifer Chadder, and Sharon E. Straus. 2021. "Implementing and Sustaining Early Cancer Diagnosis Initiatives in Canada: An Exploratory Qualitative Study" Current Oncology 28, no. 6: 4341-4356. https://doi.org/10.3390/curroncol28060369
APA StyleFahim, C., Davenport Huyer, L., Lee, T., Prashad, A., Leonard, R., Khare, S. R., Stiff, J., Chadder, J., & Straus, S. E. (2021). Implementing and Sustaining Early Cancer Diagnosis Initiatives in Canada: An Exploratory Qualitative Study. Current Oncology, 28(6), 4341-4356. https://doi.org/10.3390/curroncol28060369