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Open AccessArticle

Fear and Trembling of Cruise Ship Employees: Psychological Effects of the COVID-19 Pandemic

1
Independent Researcher, Gornji kono 8, 20000 Dubrovnik, Croatia
2
School of Hospitality & Tourism, Auckland University of Technology, Auckland 1010, New Zealand
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Department of Management, Universidad Loyola Andalucía, 14004 Córdoba, Spain
4
Faculty of Business Administration, Universidad Autónoma de Chile, Santiago 7500912, Chile
5
College of Hospitality and Tourism Management, Sejong University, Seoul 05006, Korea
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2020, 17(18), 6741; https://doi.org/10.3390/ijerph17186741
Received: 11 August 2020 / Revised: 11 September 2020 / Accepted: 14 September 2020 / Published: 16 September 2020
The current COVID-19 pandemic has evolved to unprecedented proportions. This research aimed to gain a deeper understanding of the psychological effects of the COVID-19 pandemic on cruise ship employees stuck at sea. Using an inductive qualitative approach, a synchronous online focus group was conducted with nine cruise ship employees who were stuck at sea during COVID-19 pandemic. The findings revealed that COVID-19 pandemic has managed to erase the feeling of joy from cruise ship employees who were stuck at sea while exposing weakness of cruise line companies such as poor human resource management leadership. Moreover, COVID-19 pandemic demonstrated that it is of paramount importance that cruise line companies create a comprehensive strategy in assisting their employees who are experiencing an anxiety disorder and depression. The managerial implications are outlined. View Full-Text
Keywords: coronavirus disease 2019 (COVID-19); psychological effects of the COVID-19 pandemic; qualitative methods; cruise ship coronavirus disease 2019 (COVID-19); psychological effects of the COVID-19 pandemic; qualitative methods; cruise ship
MDPI and ACS Style

Radic, A.; Lück, M.; Ariza-Montes, A.; Han, H. Fear and Trembling of Cruise Ship Employees: Psychological Effects of the COVID-19 Pandemic. Int. J. Environ. Res. Public Health 2020, 17, 6741.

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