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Open AccessArticle

Provider Perspectives on Sexual Health Services Used by Bangladeshi Women with mHealth Digital Approach: A Qualitative Study

1
School of Public Health and Health Systems, University of Waterloo, Waterloo, ON N2L 3G1, Canada
2
Department of Public Health, School of Health and Life Sciences, North South University, Dhaka 1229, Bangladesh
3
School of Health Sciences, Western Sydney University, Campbelltown, NSW 2560, Australia
4
Translational Health Research Institute, Western Sydney University, Campbelltown, NSW 2560, Australia
5
Oral Health Services, Sydney Local Health District and Sydney Dental Hospital, Surry Hills, NSW 2010, Australia
6
Discipline of Child and Adolescent Health, Sydney Medical School, Faculty of Medicine and Health, The University of Sydney, Westmead, NSW 2145, Australia
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2020, 17(17), 6195; https://doi.org/10.3390/ijerph17176195
Received: 3 June 2020 / Revised: 19 August 2020 / Accepted: 22 August 2020 / Published: 26 August 2020
(This article belongs to the Special Issue Health Promotion for Sexual Health and Prevention of HIV)
Cases of sexually transmitted infections (STIs) are underreported in Bangladesh. Women in general suffer from poor sexual health outcomes due to a lack of access to sexual health services. mHealth, a digital approach to STI services, is an easier and cheaper way to disseminate health information in Bangladesh. However, women have less autonomy in accessing STI services and it is important to learn if, how and/or why women use mHealth. A qualitative study was conducted with 26 medical doctors to explore their perceptions of the mHealth STI services used by Bangladeshi women. Themes were grouped under four categories: (1) provider perceptions of mHealth for sexual healthcare; (2) the health literacy of women clients; (3) cost and maintaining timeliness in providing mHealth services; (4) mHealth service accessibility. Data suggest that mHealth can play a significant role in improving the awareness and utilization of STI services in Bangladeshi women. Successful opportunities for STI service expansion using mHealth were identified, depending on the quality and type of service delivery options, awareness of challenges related to health literacy framework, cost, accessibility to information and availability of culturally competent health experts to disseminate health information. We identify the need to increase access and use of mHealth services for sexual health, as it provides an innovative platform to bridge the health communication gaps in sexual health for Bangladeshi women. View Full-Text
Keywords: sexual health; mHealth; STI service; sexual healthcare; access to healthcare; Bangladesh sexual health; mHealth; STI service; sexual healthcare; access to healthcare; Bangladesh
MDPI and ACS Style

Jahangir, Y.T.; Arora, A.; Liamputtong, P.; Nabi, M.H.; Meyer, S.B. Provider Perspectives on Sexual Health Services Used by Bangladeshi Women with mHealth Digital Approach: A Qualitative Study. Int. J. Environ. Res. Public Health 2020, 17, 6195. https://doi.org/10.3390/ijerph17176195

AMA Style

Jahangir YT, Arora A, Liamputtong P, Nabi MH, Meyer SB. Provider Perspectives on Sexual Health Services Used by Bangladeshi Women with mHealth Digital Approach: A Qualitative Study. International Journal of Environmental Research and Public Health. 2020; 17(17):6195. https://doi.org/10.3390/ijerph17176195

Chicago/Turabian Style

Jahangir, Yamin T.; Arora, Amit; Liamputtong, Pranee; Nabi, Mohammad H.; Meyer, Samantha B. 2020. "Provider Perspectives on Sexual Health Services Used by Bangladeshi Women with mHealth Digital Approach: A Qualitative Study" Int. J. Environ. Res. Public Health 17, no. 17: 6195. https://doi.org/10.3390/ijerph17176195

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