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Open AccessArticle

Quality Assurance and Patient Safety Measures: A Comparative Longitudinal Analysis

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Health and Economic Benefits Department, MC-Mutual, 08037 Barcelona, Spain
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Health Psychology Department, Universidad Miguel Hernández, 03202 Elche, Spain
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Patient Attention and Social Work Department, Vall d’Hebron University General Hospital, 08035 Barcelona, Spain
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Alicante-Sant Joan Health District, 03013 Alicante, Spain
*
Authors to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2018, 15(8), 1568; https://doi.org/10.3390/ijerph15081568
Received: 23 May 2018 / Revised: 13 July 2018 / Accepted: 19 July 2018 / Published: 24 July 2018
Objective: To analyze whether the results on quality assurance and safety culture in a healthcare organization are related to and affected by the actions implemented. Setting: Health Insurance of Work-related Accidents and Occupational Diseases. Methods: The study was conducted as a longitudinal observational study that analyzed the relationship of the Safety Culture and Quality Assurance measurements. Participants who were involved came from small centers with less than eight workers (N = 52), big centers (eight and more workers) (N = 707), and those centers with quality coordinators (N = 91). Data were collected during the years 2015 and 2016. Results: A total of 595 healthcare professionals responded in 2015 and 491 in 2016. The scores showed a positive progression both in Quality Assurance (T-test = 3.5, p = 0.001) and in Safety Culture (T-test = 5.6, p < 0.0001). Hence, the gradient of improvement in quality (average 5.5%) was greater compared to that of the safety culture (2.1%). Conclusions: The assessments of the quality assurance goals were consistent with the safety culture assessment. Hence, the results on Safety Culture were observed to be more stable over time. View Full-Text
Keywords: quality assurance; patient safety; healthcare organization quality assurance; patient safety; healthcare organization
MDPI and ACS Style

Manzanera, R.; Moya, D.; Guilabert, M.; Plana, M.; Gálvez, G.; Ortner, J.; Mira, J.J. Quality Assurance and Patient Safety Measures: A Comparative Longitudinal Analysis. Int. J. Environ. Res. Public Health 2018, 15, 1568.

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