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Open AccessArticle

Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study

1
Department of Public Health and Infectious Diseases, Sapienza University of Rome, Piazzale Aldo Moro 5, 00185 Rome, Italy
2
Statistical Unit, Trade Union Fisac-CGIL, 56100 Pisa, Italy
3
National Department of Health and Safety, Trade Union Fisac-CGIL, 00100 Rome, Italy
4
Research Unit of Occupational Medicine, Sapienza University of Rome, 00185 Rome, Italy
5
Center of Occupational Medicine, Department of Public Health and Infectious Diseases, Sapienza University of Rome, 00185 Rome, Italy
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2018, 15(4), 707; https://doi.org/10.3390/ijerph15040707
Received: 2 February 2018 / Revised: 4 April 2018 / Accepted: 5 April 2018 / Published: 10 April 2018
(This article belongs to the Special Issue Workplace Health Promotion 2018)
Background: The epidemiology of stress on bank workers in Europe is only at the introductory stages. This study investigated for the first time the association between occupational stress level in bank-employees using the BEST8, Karasek-Model and socio-demographic and working factors in Italy. Methods: The observational pilot study involved 384 employees. Three questionnaires were adopted to collect data: Karasek-Model, BEST8 (p < 0.001) and Positivity-Scale. Results: 25% of the sample belonged to high stress group. The workers more stressed were older with a commercial role and consumer of antidepressants/sedatives. Women were much more likely to agree with the perception of feeling unsafe in a possible robbery (OR = 2.42; 95% CI: 1.50–3.91) and with that sales requests were in conflict with one’s own personal moral code (OR = 2.31; 95% CI: 1.38–3.87). Older employees declared feeling inadequate in the workplace (OR = 1.97; 95% CI: 1.07–3.65) and younger employees referred to be anxious about meeting financial budget goals. Workers who had a low positivity had a lower probability of adaptation (OR = 0.88; 95% CI: 0.83–0.93). Conclusions: The occupational stress level in the banking sector involves many aspects: gender, type of bank, role, personal morals, high job-demands, low level of decision-making. This study recommended that banks should implement strategic interventions for well-being of employees, and consequently for their productivity. View Full-Text
Keywords: stress; job demand; decision latitude; positivity; banking employees; bank stress; job demand; decision latitude; positivity; banking employees; bank
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MDPI and ACS Style

Mannocci, A.; Marchini, L.; Scognamiglio, A.; Sinopoli, A.; De Sio, S.; Sernia, S.; La Torre, G. Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study. Int. J. Environ. Res. Public Health 2018, 15, 707.

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