Search Results (19)

The COVID-19 crisis has turned teleworking from a minority option into an imposed and generalized way of life and has called into question its contribution to corporate sustainability. The present review is the first systematic review of the effects of telework on the environmental, social, and economic pillars of corporate sustainability in the scholarly literature published from 2020 to 2024. A total of 50 studies from three databases (Scopus, Science Direct, and Taylor and Francis) were reviewed according to PRISMA guidelines by both a data bibliometric analysis and narrative synthesis. The findings show that telework has the potential to improve environmental sustainability by decreasing commuting emissions (29–54% depending on its deployment intensity), but rebound effects such as increased residential energy use work against this (in part) positive regard. From a social point of view, telework is double-edged between helping balance personal and work life and possessing the potential to lead to greater isolation and aggravate existing inequalities, particularly in developing countries. Economically, it drives operational costs down and expands the talent pool, with micro-, meso-, and macroeconomic impacts. The possibility of telework as a tool of sustainable development is substantially moderated by organizational culture, digital infrastructure, sociodemographic reality, and even the physical environment. We argue that telework is a potentially transformative driver of corporate sustainability if deployed strategically within a given context; however, disciplinary fragmentation and methodological lacunae in common metrics remain, especially with regard to long-term effects and implementation in developing economies. Full article

The role of ethical leadership in virtual settings is not yet clearly defined, but it may be the key to addressing employees’ emotional exhaustion. In addition, to prevent emotional exhaustion, it is important to determine the role of work autonomy and teleworking intensity. The present research examined how and when ethical leadership influences emotional exhaustion through work autonomy and teleworking intensity. Data collected from 448 workers in the Colombian electrical sector were analyzed using a SEM moderated mediation model. The results indicate a positive relationship between ethical leadership and emotional exhaustion mediated by work autonomy. The results also show that teleworking intensity moderates the mediation process. Specifically, the positive impact of ethical leadership on emotional exhaustion stopped when teleworking intensity was high. Likewise, high teleworking intensity intensified the positive relationship between ethical leadership and work autonomy. Finally, high teleworking intensity dampened the positive relationship between work autonomy and emotional exhaustion. In conclusion, working virtually five days a week is a strategy that amplifies the leader-member relationship and becomes an advantage to effectively combat emotional exhaustion. The results obtained in this research are particularly relevant because they show for the first time that ethical leadership can have opposite effects on employees’ emotional exhaustion, both positive and negative, depending on the number of days teleworked, thus contributing to a new understanding of the characteristics of the ethical leader in a virtual environment. Full article

The sudden COVID-19 crisis disrupted people’s pace of life. Meanwhile, telework has gradually attracted public attention and become a regular mechanism for organizations. In this context, self-regulation theory was utilized to explore the impact of telework intensity on work engagement. Data were collected from 304 employees across three time points, and the results supported a curvilinear relationship between telework intensity and work engagement. Specifically, it was discovered that employees exhibited the highest levels of work engagement at moderate levels of telework intensity. Additionally, based on the strength model of self-control, the research identified self-control as playing a mediating role between telework intensity and work engagement. Finally, the study revealed that the duration of physical exercise moderated the relationship between telework intensity and self-control. Long-term physical exercise was found to prolong and enhance the positive effects of telework intensity on self-control, thereby boosting employee work engagement. This study provided unique and valuable insights into maintaining employee engagement in telework. Full article

The expansion of teleworking and the digital transition movement have given companies and workers great flexibility, albeit with significant organisational consequences. The recent COVID-19 pandemic further reinforced the scale of this impact. Thus, the current research aims to understand whether the multiple dimensions of telework have impacted upon workers’ time management and work intensity through the unprecedented experiences during the pandemic and, in particular, to assess whether telework intensifies work, in what ways and the main reasons for this. The article analyses the literature on teleworking and work intensity and presents a documentary analysis on the subject, in addition to presenting the results of an exploratory study carried out in 2021 in Portugal which investigates the impact of teleworking on workers’ time management. The article underlines that although teleworking can increase a worker’s well-being by eliminating travel time, it presents several risks, namely it can intensify work through increased pressure to meet objectives and targets. Therefore, it is essential to develop research on the effects of telework, particularly assessing the relationship between telework and work intensification, as well as its effects on working conditions and workers’ well-being. This research will be an important resource for regulating labour laws and designing human resource management policies. Full article

Telework has grown exponentially due to COVID-19, and has revealed itself as a useful work condition with a largely positive impact on employees’ well-being. Since many variables are involved in determining the relationships between telework and well-being, this paper clarifies the role of teleworkability, employees’ preference for telework, and telework intensity; specifically, how the first two variables impact on well-being through telework intensity. A systematic review was carried out between 2012 and 2022 to analyze how these variables relate. Scarce literature connecting these subjects showed that teleworkability and the preference for telework influence the amount of time employees wish to telework. Teleworkability and preference for telework need to be studied from a multilevel perspective since country-, company-, and individual-level characteristics impact on them. The results also confirmed that telework intensity establishes direct relationships with well-being, and it is essential to predict it. Hybrid work emerged as a new concept which captures the best combination between on-site work and telework. Based on their employees’ preferences, companies can introduce “hybrid-work flexible programs” to maximize its positive effects on well-being as well as being able to re-design their jobs to better fit their employees’ levels of telework expectations. Full article

This article confronts telework issues by analyzing how certain factors (motivation, dependence on coordination, self-organizing abilities and stress) impact job performance, as well as some of their interrelations. The research has been carried out with 219 Romanian employees. With the help of Confirmatory Factor Analysis and Structural Equations Modeling, the model led to the following conclusions: employee motivation has a significant positive impact on performance; employees’ dependence on coordination has a significant negative impact on performance; employees’ dependence on coordination has a moderately intense but significant positive correlation with the level of stress perceived during teleworking; and employees’ ability to self-organize their activity is strongly and significantly linked to the level of motivation perceived. The hypothesis that perceived stress has a significant negative impact on performance has not been confirmed. These results add to the specialized literature on telework and can be the basis for future developments of managerial teleworking strategies. The implications are particularly valuable in the context of Corporate Social Responsibility considering the impact of telework on employees, organizations, and society in general. Full article

Teleworking has spread drastically during the COVID-19 pandemic, but its effect on musculo-skeletal disorders (MSD) remains unclear. We aimed to make a qualitative systematic review on the effect of teleworking on MSD. Following the PRISMA guidelines, several databases were searched using strings based on MSD and teleworking keywords. A two-step selection process was used to select relevant studies and a risk of bias assessment was made. Relevant variables were extracted from the articles included, with a focus on study design, population, definition of MSD, confounding factors, and main results. Of 205 studies identified, 25 were included in the final selection. Most studies used validated questionnaires to assess MSD, six considered confounders extensively, and seven had a control group. The most reported MSD were lower back and neck pain. Some studies found increased prevalence or pain intensity, while others did not. Risk of bias was high, with only 5 studies with low/probably low risk of bias. Conflicting results on the effect of teleworking on MSD were found, though an increase in MSD related to organizational and ergonomic factors seems to emerge. Future studies should focus on longitudinal approaches and consider ergonomic and work organization factors as well as socio-economic status. Full article

The COVID-19 pandemic gives us the largest telework experiment ever conducted globally, that will most likely leave visible and lasting marks on the organization of the labor market in the future. The purpose of this approach is to investigate the wellbeing from the social and emotional perspective of the individual, considering relevant relational communication, emotional dimension, work intensity, organization, autonomy and work–life balance, customized in the context of teleworking. The information was collected using a semi-structured questionnaire. The wellbeing assessment was performed based on the correlation analysis and the regression analysis. The results of the studies reveal that the existence of adequate communication and work–life balance ensure the wellbeing of telework employees, while the increase in work intensity degrades it. Furthermore, good communication moderates the relationship between organizational skills and wellbeing. The comparative analysis of wellbeing in relation to the explanatory variables considered by including the gender and age perspective reveals the existence of different configurations, with specific signs and statistical meanings. Full article

Talent Management (TM) was affected by unprecedented disruptions unleashed by the COVID-19 pandemic in the workplace. The sequential periods of international lockdown, in many cases, forced activities to be redirected for a blended or hybrid form of teleworking. Spatial mobility impacted on the performance of the TM. The impacts have been so deep and widespread that organizations had to adapt to crises using intensive Information and Communicating Technologies (ICT). Hybrid Work (HW) is a modality that became more usual after several COVID-19 waves and lockdowns. In this context, Talent Management depend on sensible leader’s capabilities to attract, maintain, develop, and retain talents to strengthen organizational performance, productivity, and competitiveness, mainly in HW context. In this context, we use Factiva tool to check the relevance of this new way to work before and after the COVID-19 pandemics. This paper discusses some challenges to TM in HW as Relationship based on Trust, Team engagement, Knowledge management, Renewal of Organizational Culture, Inclusive practices and Life-work continuum (LWC). Finally, we present some trends for TM especially in HW to help organizations to counterbalance disruptive events in the future. Full article

1. Purpose: One of the consequences of the COVID-19 pandemic period was the migration of educational centers from face-to-face learning to e-learning. Most centers adapted their educational services and technological resources so that the students could attend the courses online and the teachers (and the rest of the staff) could telework. So, technology departments have become critical in educational services and need to adapt their processes. The ITIL (Information Technology Infrastructure Library) standard guides companies for this transformation. If educational centers are involved in digital transformation, the question to solve is the following: How far are the processes used in the technology departments of educational centers from the ITIL standard adopted in the information technology industry? The purpose of this research was to investigate whether technology departments have implemented the necessary processes. 2. Methods. The research was conducted by means of an online form sent to educational organizations to gather information about their technological processes. The responses collected from the web forms were statistically analyzed. 3. Results and conclusion. The main finding in this paper was that technology departments in educational centers have yet to adopt the processes required for an intensive online service, demonstrating a weakness in educational institutions. Full article

The COVID-19 pandemic necessitated and facilitated the introduction of telework in organizations. This has also impacted the workers’ relationship between work and private life. The aim of the current study was to examine the links between resilience and mode of work (stationary vs. remote) and the work–home and home–work relationships, and whether they are mediated by passion for work and strategies of coping with stress. The study was carried out on a sample of 1251 participants from Great Britain, India, Latvia, Lithuania, Norway, Poland, Romania, Serbia, Slovakia, and Vietnam. The following measures were used: The Survey Work–Home Interaction, The Brief Resilience Coping Scale, The Passion Scale, and the Brief COPE. Results showed that the more stationary the mode of work, the lower the intensity of the negative influence of personal life on work. Resilience was revealed to have a positive effect on worker functioning. The study also showed a relationship between education and gender and passion for work. Finally, the importance of furthering the knowledge on the home–work and work–home relationships among teleworkers is discussed. Full article

Lockdown resulting from the pandemic led to a change in the health habits of the computer workers community. Sedentary work, together with less active lifestyles, aggravated by the COVID-19 pandemic leads to impacts on physical activity (PA) and can contribute to the development of musculoskeletal symptoms (MSS). Aim(s): Understand the effects of lockdown on the perception of physical activity levels and on the perception of frequency of musculoskeletal symptoms, over periods of 12 months and 7 days, in computer workers. Methods: Longitudinal comparative study between 2019 (M1) and 2021 (M2), over 18 months, in 40 volunteer participants. The inclusion criteria were full-time workers aged between 18 and 65 and the exclusion criteria included diagnosis of non-work-related medical conditions. In addition to a socio-demographic questionnaire, the Nordic musculoskeletal questionnaire (NMQ) was used to evaluate the MSS and the International Physical Activity Questionnaire (IPAQ), was used to analyse the perception of the level of PA. These questionnaires were used in two assessment stages (M1 and M2). McNemar test and Wilcoxon paired test were used to evaluate the effect of lockdown on the perception of PA, and on the perception of frequency of musculoskeletal symptoms. Results: The MSS prevalence in the previous 12 months increased significantly in the neck (M1: 45.0%, M2: 62.5%, p = 0.046), in the shoulders (M1: 37.5%, M2: 55.0%, p = 0.033), and in the hands/wrists (M1: 25.0%, M2: 45.0%, p = 0.019). The mean pain score increased in the shoulders (1.43 ± 2.24, 2.35 ± 2.55, p = 0.003) and in the elbows (0.18 ± 0.59, 0.60 ± 1.34, p = 0.015). No differences were found in the PA between M1 and M2, but the weekly mean sitting time increased from 4.75 ± 2.26 to 6.26 ± 2.65 (p < 0.001). Conclusion: After 18 months it became clear that MSS perception increased mainly in the neck, shoulders and hands/wrists with a significant increase in pain intensity in the shoulder and elbow regions. The weekly sitting time increased significantly. Further studies are needed in order to determine the impact of teleworking in a pandemic context. But multifactor behind these results should be taken into account by health institutions and those responsible for the Prevention of Occupational Risks in Computer Workers in order to adopt educational strategies for the promotion of Physical activity (PA), in these workers. Full article

Telework and other flexible working arrangements, which have exponentially expanded with new advancements in digitalization and the impact of COVID-19, are modifying working conditions and workers’ engagement. Using the ‘job demands-resources’ model, we applied multivariate techniques to examine the different ways in which telework intensity impacts working conditions by gender. Increased intensity of remote working was positively associated with better skills and discretion and work engagement, while it was negatively associated with the other dimensions of job quality (particularly with working time quality). Even though women usually score higher than men in work intensity or working time quality, high intense female teleworkers experience a downturn with respect to these two items. Low and medium intensities of teleworking were positively associated with skills and discretion, working time quality, improved physical environment, and especially with better prospects and earnings. In conclusion, the intensity of teleworking and gender affect job quality and work engagement in different degrees, highlighting the importance of including these multiple effects on the design of flexible working arrangements. Full article

China promptly took the leading step to mitigate the spread of COVID-19, producing the first scientific guidelines assuming health above energy consumption and significantly changing HVAC/AHU operation. The research intended to fulfill the gap by measuring the impact of the guidelines on energy use intensity, CO₂ emissions, and energy operation costs related to workplaces. The guidelines are long-term sector and industry trends following occupants’ health and safety concerns, and today they are applied to nursing homes. The research extended the study to post-COVID-19 scenarios by crossing those settings with published reports on telework predictions. The methodology resorts to Building Energy Simulation software to assess the Chinese standard large office building on 8 climate zones and 17 subzones between pre- and post-COVID-19 scenarios under those guidelines. The outcomes suggest an upward trend in energy use intensity (11.70–12.46%), CO₂ emissions (11.13–11.76%), and costs (9.37–9.89%) for buildings located in “warm/mixed” to “subarctic” climates, especially in colder regions with high heating demands. On the other hand, the figures for “very hot” to “hot/warm” climates lower the energy use intensity (14.76–15.47%), CO₂ emissions (9%), and costs (9.64–9.77%). Full article

Many countries chose to establish social distancing as lockdowns after the COVID-19 outbreak. Households had to adapt their day-to-day lifestyles to new circumstances, affecting routines and time dedication to tasks. This national study was carried out to find out how the confinement by COVID-19 affected Spanish households on the perceived habit changes during this period, in relation to their socio-demographic characteristics and household composition. An online questionnaire was launched during the COVID-19 lockdown, from 30 April to 22 June 2020. Descriptive statistics were analyzed, stratified by gender, on time dedication, routine, home leaving, and habit change variables. Chi-square tests were used to explore the relations of significance with socio-demographic characteristics and home composition. All contrast analyses were performed for a 95% confidence level (significance considered for p < 0.05). In total, 1673 respondents participated from different age groups, educational level, employment status and household composition. Sixty percent of respondents maintained their routines. A third tried to establish a new one, being related to women, young people, not a university student, and living with others, including minors. Regarding dedication to tasks, adults aged 35–54 years, with more cohabitants, especially women, devoted themselves intensively to the home or to care, while those under 35 were dedicated more to rest, leisure, television or reading. People with university studies were more related to teleworking. The frequency of going outside was related to gender, age, educational level and living with elders, specifically for grocery shopping and taking out garbage. Changes in habits, routines and time dedication in confinement were strongly linked to the sociodemographic and coexistence conditions in Spanish homes. The greatest impacts were suffered by women, people with children, and adults between 35–54 years of age, especially on care and domestic chores. Full article