Search Results (13)

This study explores the motivations of students pursuing a university degree in hospitality and tourism and their intention to build a career in the sector. The research focused on students and recent graduates (up to two years post-graduation) from two universities in Portugal’s largest cities, Lisbon and Oporto, offering Hotel/Tourism Management programs. A quantitative study was carried out, and out of 610 questionnaires distributed, 346 valid responses were analysed using the structural equation modelling technique. Findings indicate that personal motivations, as well as macro and micro perspectives, influence the decision to pursue a degree in hospitality and tourism. Younger individuals with no prior industry experience tend to have a more optimistic outlook compared to older students or those with work experience. A key challenge is sustaining this optimism throughout their careers, which can enhance job satisfaction and improve retention in a sector known for high turnover rates. Unlike previous studies, this research links students’ motivations to their “Ikigai”—the pursuit of purpose and fulfilment. The desire to create meaningful experiences for others adds another dimension to understanding students’ motivations, particularly when considering differences in age and work experience. Full article

The subject of this paper stems from the potential threat to the development of tourism functions in coastal destinations, which carries significant consequences for the tourism labor market in these areas. This study examines the state and variability of cyanobacterial harmful algal blooms (cyanoHABs) and their potential impact on tourism, focusing on the Gdańsk agglomeration as a tourist hub in Northern Poland. Specifically, the research endeavors to explore the attitudes and career inclinations of prospective professionals in the tourism and hospitality (T&H) sector—students enrolled in higher educational institutions within the studied locale—toward the issue of cyanoHABs and its impact on their post-graduation employment aspirations within the T&H industry. The research employs both desk research methods and a structured questionnaire. The key findings reveal that despite the significant presence of cyanoHABs, particularly in July–August, there is also a peak in tourist flows. Thus, it is not definitively established that tourists select destinations based on the quality of water and beaches. Moreover, T&H students exhibit a comprehensive understanding of the cyanoHAB phenomenon and its detrimental effects on the perceived allure of tourist destinations and the employment market. Specifically, students predominantly acknowledged that cyanoHABs could diminish the tourist attractiveness of coastal regions, decrease tourist traffic, and foster negative opinions of the affected destination. Moreover, the findings confirm that, in students’ perceptions, cyanoHABs in seaside regions could detrimentally affect tourism-related businesses. Thus, it is not surprising that T&H students would not consider their future career in tourism within regions of high cyanoHAB risk. This study represents one of the pioneering efforts to examine the connections between cyanoHABs and students’ perceptions of their impact on tourism and career advancement in the T&H industry, which is directly linked with the environmental quality. The novelty of this research lies in its emphasis on students’ perspectives, offering insight into the future qualified workforce in the T&H sector. This approach may shed new light on a better understanding of how cyanoHABs may affect tourism and its labor market, influencing young people’s attitudes toward their future careers in T&H. Full article

This study aims to provide a comprehensive exploration of the multifaceted barriers experienced by chefs working within the dynamic and demanding landscape of the hospitality industry. By delving into the intricacies of their work environment, we aim to shed light on the day-to-day hurdles they encounter, offering a detailed understanding of the obstacles they face. In our study, we employed a qualitative research framework to investigate the challenges faced by chefs in the hospitality sector, focusing on their unique experiences. Our data collection involved in-depth interviews with chefs in North Cyprus. Our findings reveal seven predominant problems within the culinary industry, encompassing workload and stress, customer expectations, menu creativity and innovation, team dynamics, career advancements, ingredient sourcing, and technology and automation. These insights serve as a valuable resource for industry professionals and researchers alike who are committed to enhancing the culinary profession and elevating the dining experience for customers. The originality of this study lies in its unique focus on addressing the underrepresented area of research concerning the specific barriers faced by chefs in the tourism and hospitality industry. By exploring the day-to-day hurdles encountered by chefs, this research contributes to both academic knowledge and practical insights that can enhance industry practices and ultimately improve the quality of dining experiences for guests. Full article

After the COVID-19 crisis, a considerable contraction emerged in the labor supply of the hospitality industry. This investigation aims to identify some factors that justify the intention behind an ex-worker in tourism changing their occupation. In particular, we investigate if the change is motivated by skill mismatches or by a willingness to find more stable and rewarding jobs. Several datasets were combined to obtain multilevel information on all the unemployed from the hospitality industry between September 2022 and August 2023. A probit model was used to estimate the intention to change occupation, considering different personal, regional and occupational characteristics. Our results demonstrate that, for overqualified individuals, the intention to change occupation is motivated by trying to find better conditions and not by the mismatch per se. In contrast, the underqualified are significantly affected by the mismatch, which make them more vulnerable. Generally, movers are significantly influenced by the odds of having higher job stability and better wages (especially higher overtime premium) and are more frequently younger and higher educated individuals. Therefore, employers and policymakers should promote better wages, job stability, training, and career progression opportunities to reduce turnover in the hospitality industry. Full article

With the widespread establishment of universities and technical colleges in Taiwan, having a university degree is no longer a privilege of the few. However, it has also led to the emergence of many socially inexperienced people with higher education degrees who need more workplace competitiveness. Therefore, students’ employability is a topic worth exploring. Equally, the number of students in hospitality-related departments is still very high in the current conditions, while the employment situation in the tourism and hospitality industry is relatively challenging and unstable, making students’ employability even more critical. This study examines the relationship between self-efficacy, creativity, employability, and personality traits in the hospitality and tourism industry. Descriptive statistics and factor analysis confirm the previous research findings. In addition, testing of the scale reliability and validity is needed. A structural equation modeling (SEM) approach and mediation analysis are adopted to test the research hypotheses and explore gender differences. The study aims to understand how individual characteristics contribute to career success and identify any unique challenges or advantages based on gender. The research results show that personality traits can affect and influence employability in terms of self-efficacy. Furthermore, personality traits can affect self-efficacy, and self-efficacy can enhance creativity and improve employability. Full article

The purpose of this study is to present the state and variability of air pollution and its potential consequences for the intensity of tourism traffic based on the example of the Gdańsk agglomeration as a very popular tourist destination of Northern Poland. Specifically, the study seeks to answer the question how a future, qualified tourism workforce, such as tourism and hospitality (T&H) students from higher educational institutions (HEIs) located in the investigated area, perceive the problem of air pollution and whether their perception may have a potential impact on their attitudes and career aspirations towards working in the T&H industry after graduation. In this study, both a desk-research method and a questionnaire were used. The main results reveal that although the intensified tourist traffic does not coincide with high concentrations of pollutants and a poor quality of air, it cannot be clearly stated that tourists choose a destination being guided by the condition of ambient air pollution. The findings also show that T&H students are strongly aware of the air pollution problems and its negative consequences for the perceived attractiveness of a tourist destination and its labour market. To the best of the authors’ knowledge, this study is among the first to analyse the relationships between air pollution and students’ perceptions of its consequences for tourism and for career development in the tourism industry, which is highly dependent on the environmental quality. Full article

This study adopted a meta-analysis to generalize and compare the effect of influencing factors on hospitality and tourism management students’ career intentions from 34 studies. After 13 existing factors were classified into four categories, the results revealed that 11 of them significantly impact students’ career intentions. In general, the influences of social identity and self-perception are more important, followed by school education and work conditions. A subgroup analysis further identified the sample students’ grades as dynamics that partially moderate some of the influencing factors, while no statistical changes in the relative influences were observed after the COVID-19 outbreak. Finally, suggestions are provided for hospitality and tourism management education and industries. Full article

Based on the intersection between Sustainable Development Goal (SDG) 4 “Quality Education” and SDG 8 “Decent Work and Economic Growth”, the main purpose of this study, framed by the self-determination theory, was to identify the relationship between the factors that motivate students to pursue a career in the hospitality and tourism industry and their commitment to the university and to their program, guaranteeing a more sustainable career. Methodologically, a survey was used to assess students’ perceptions about their commitment to conclude their BA academic program and their time at university, and to identify the types of motivation to pursue a future career in hospitality and tourism. The study took place, with the participation of 305 students, in one of the leading Portugal universities in hospitality and tourism. By leveraging the structural equation modelling technique, we tested how extrinsic and intrinsic motivations for a career in the hospitality and tourism industry contribute to the commitment to the program and the university. Results suggested that students’ commitment to remain in the university and their commitment to conclude their BA program are mainly associated with introjected motivation. This study highlights the need to study higher education systems to boost sustainable human resources management, mainly creating bridges between education systems and industry to allow individuals to have more sustainable careers. Full article

The economic crisis in the wake of the coronavirus epidemic is affecting the lives, jobs and incomes of a lot of people. Certain sectors of the economy have come to a standstill or stalled for a time, causing many to lose their jobs and be forced to pursue other career options than originally planned. The COVID-19 pandemic caused a deep economic crisis that caused workers to feel insecure, which also had a negative impact on the lives and characteristics of individuals at work. In the course of our research, we conducted a survey of employees in small and medium-sized enterprises in Hungary in order to find out how the coronavirus crisis affected them. In Hungary, the sectors most affected by the epidemic (e.g., hospitality, tourism, automotive) had an intense impact, as the consequences of restrictions on mobility and social distance emerged in the very early stages of the crisis. The survey was conducted in July 2021 after the end of the second wave of the epidemic, with a total of 613 participants. Our results confirmed that the coronavirus crisis had a significant impact on the respondents’ feelings of job insecurity and financial situation. There is a significant connection between the downsizing of Hungarian small and medium-sized enterprises and the feeling of job insecurity among employees. There was also a significant link between the organizational measures taken against the crisis and the financial situation of the employees. Thus, based on the results obtained, it can be concluded that the coronavirus crisis has had a negative impact on the lives of individuals through the workplaces. Full article

Academic research contributes to the achievement of sustainable development goals (SDGs) of teaching-oriented universities in many ways, such as providing quality education, promoting the healthy and diverse development of academia, and satisfying the sustainable career development of faculty. In essence, research can facilitate knowledge advancement, dissemination, and innovation, while existing metrics are outcome-based, quantitatively measured, and have methodological and invalidity problems in achieving these orientations. This exploratory study adopted a qualitative research approach guided by constructivist grounded theory to explore the fundamental question of how to evaluate good research in tourism and hospitality. By conducting 32 in-depth interviews with full-time faculty members in 16 teaching-oriented universities in mainland China, the perceptions of good research were captured. The perceived measurements that evaluate good research were interpreted, including counting publications and research projects, citation analysis and peer review, contribution to teaching, contribution to societal service and industrial interaction, and building research teams. Finally, this study provided discussions about the orientations of academic research as well as authorships in research evaluation from the perspective of HEI sustainability. Full article

Fast technological developments have transformed the tourism and hospitality services and the labor market. The outbreak of the COVID-19 pandemic exposed the vulnerability of the tourism and hospitality workforce. There is insufficient prior work about creating better work conditions and greater career opportunities for hospitality and tourism professionals in the swiftly changing labor market. To this end, this article analyzes the historical employee–employer relationships in the tourism and hospitality industry. It presents a new employee-sharing model framework for enhancing resilience and flexibility for hospitality and tourism enterprises and workers. Full article

The service industry is considered one of the fastest growing industries in the world, especially in the context of developing countries with economies which rely on tourism sectors as the drivers for economic growth. The development of human resources can directly support the expansion of this industry. The aim of the current study was to investigate the relationships among factors at the employee level, including employee learning and knowledge. Furthermore, this study aimed to analyze the relationships among several determinants (e.g., employee satisfaction) and the influence of those relationships on employee performance and the growth of human resources careers in the context of the hospitality industry. Data were collected from 608 employees in three sectors of the service industry: airlines, hotels, and spas. The results indicated that employee learning, employee knowledge, and employee satisfaction were influential factors for employee performance. In addition, employee benefits and employee creativity showed significant effects on employee satisfaction. Furthermore, employee performance showed a significant positive effect on career growth. The implications of the current research for practitioners are also provided, and directions for further research are discussed in greater detail. Full article

There is a growing awareness of green human resource management (GHRM) in the environmental sustainability research in hospitality and tourism literature. The extant literature also delineates review studies about GHRM. Despite the existence of these studies, there is still a paucity of research about a parsimonious model that includes the underlying mechanisms linking GHRM to multiple pro-environmental behaviors. In view of such a gap, using the ability-motivation-opportunity framework, social exchange theory, social information processing and reformulation of attitude theories, and the happy-productive thesis as the theoretical underpinnings, our study proposes a conceptual model of GHRM. Specifically, our study links GHRM to organizationally valued pro-environmental behaviors such as task-related pro-environmental behaviors, proactive pro-environmental behaviors, green recovery performance, and green voice behavior through the mediating roles of work engagement and job satisfaction. In addition, our search of the relevant literature highlights eight indicators of GHRM such as green selective staffing, green training, green empowerment, green rewards, green career opportunities, green teamwork, green work-life balance, and green participation in decision making. Theoretical contributions and avenues for future research are discussed in the paper. Full article