Search Results (7)

Open Source Software (OSS) development is a complex socio-technical system in which collaborator attitudes influence the outcomes. This study empirically analyzes the impact of participant sentiment (positive, neutral, negative) on productivity, defined by Pull Requests (PR), Lines of Code (LoC), and interactions (as indicated by comment volume). Data on PRs, LoC, and comments, were collected from 20 top GitHub repositories. SentiStrength-SE was used to classify participant sentiment based on average comment sentiment. Appropriate nonparametric statistical and correlation analyses were performed. The results showed that contributors with positive sentiments have the highest productivity and interaction. Negative-sentiment contributors also significantly outperform the neutral group in both areas. The neutral group consistently ranks the lowest. The general patterns are as follows: positive > negative > neutral. The strongest positive correlations between productivity and interaction are observed in the positive-sentiment group. These findings empirically demonstrate that the sentiment levels of collaborators are significantly associated with OSS productivity and engagement, offering insights into socio-technical dynamics. Fostering a positive environment is a key strategy for enhancing OSS performance and sustainability. Full article

Sentiment analysis is a cornerstone of natural language processing. However, it presents formidable challenges due to the intricacies of lexical diversity, complex linguistic structures, and the subtleties of context dependence. This study introduces a bespoke and integrated approach to analyzing customer sentiment, with a particular emphasis on a case study in the Portuguese retail market. Capitalizing on the strengths of SentiLex-PT, a sentiment lexicon curated for the Portuguese language, and an array of sophisticated machine learning algorithms, this research constructs advanced models that encapsulate both lexical features and the subtleties of linguistic composition. A meticulous comparative analysis singles out multinomial logistic regression as the pre-eminent model for its applicability and accuracy within our case study. The findings of this analysis highlight the pivotal role that sentiment data play in strategic decision-making processes such as reputation management, strategic planning, and forecasting market trends within the retail sector. To the extent of our knowledge, this work is pioneering in its provision of a holistic sentiment analysis framework tailored to the Portuguese retail context, marking an advancement for both the academic field and industry application. Full article

Over the last few years, more and more people have been using YouTube videos to experience virtual reality travel. Many individuals utilize comments to voice their ideas or criticize a subject on YouTube. The number of replies to 360-degree and unidirectional videos is enormous and might differ between the two kinds of videos. This presents the problem of efficiently evaluating user opinions with respect to which type of video will be more appealing to viewers, positive comments, or interest. This paper aims to study SentiStrength-SE and SenticNet7 techniques for sentiment analysis. The findings demonstrate that the sentiment analysis obtained from SenticNet7 outperforms that from SentiStrength-SE. It is revealed through the sentiment analysis that sentiment disparity among the viewers of 360-degree and unidirectional videos is low and insignificant. Furthermore, the study shows that unidirectional videos garnered the most traffic during COVID-19 induced global travel bans. The study elaborates on the capacity of unidirectional videos on travel and the implications for industry and academia. The second aim of this paper also employs a Convolutional Neural Network and Random Forest for sentiment analysis of YouTube viewers’ comments, where the sentiment analysis output by SenticNet7 is used as actual values. Cross-validation with 10-folds is employed in the proposed models. The findings demonstrate that the max-voting technique outperforms compared with an individual fold. Full article

Individual mental feelings and reactions are getting more significant as they help researchers, domain experts, businesses, companies, and other individuals understand the overall response of every individual in specific situations or circumstances. Every pure and compound sentiment can be classified using a dataset, which can be in the form of Twitter text by various Twitter users. Twitter is one of the vital platforms for individuals to participate and share their ideas about different topics; it is also considered to be one of the most famous and the biggest website for micro-blogging on the Internet. One of the key purposes of this study is to classify pure and compound sentiments based on text related to cryptocurrencies, an innovative way of trading and flourishing daily. The cryptocurrency market incurs many fluctuations in the coins’ value. A small positive or negative piece of news can sensate the whole scenario about the specific cryptocurrencies. In this paper, individuals’ pure and compound sentiments based on cryptocurrency-related Twitter text are classified. The dataset is collected through the Twitter API. In WEKA, the two deployment schemes are compared; firstly, straight with single feature selection technique (Tweet to lexicon feature vector), and secondly, a tetrad of feature selection techniques (Tweet to lexicon feature vector, Tweet to input lexicon feature vector, Tweet to SentiStrength feature vector, and Tweet to embedding feature vector) are used to purify the data LibLINEAR (LL) classifier, which contains fast algorithms for linear classification using L2-regularization L2-loss support vector machines (Dual SVM). The LL classifier differs in that it can potentially alleviate the sum of the absolute values of errors rather than the sum of the squared errors and is typically much speedier. Based on the overall performance parameters, the deployment scheme containing the tetrad of feature selection techniques with the LL classifier is considered the best choice for the purpose of classification. Among machine learning techniques, LL produces effective results and gives an efficient performance compared to other prevailing techniques. The findings of this research would be beneficial for Twitter users as well as cryptocurrency traders. Full article

The emissions of greenhouse gases, such as carbon dioxide, into the biosphere have the consequence of warming up the planet, hence the existence of climate change. Sentiment analysis has been a popular subject and there has been a plethora of research conducted in this area in recent decades, typically on social media platforms such as Twitter, due to the proliferation of data generated today during discussions on climate change. However, there is not much research on the performances of different sentiment analysis approaches using lexicon, machine learning and hybrid methods, particularly within this domain-specific sentiment. This study aims to find the most effective sentiment analysis approach for climate change tweets and related domains by performing a comparative evaluation of various sentiment analysis approaches. In this context, seven lexicon-based approaches were used, namely SentiWordNet, TextBlob, VADER, SentiStrength, Hu and Liu, MPQA, and WKWSCI. Meanwhile, three machine learning classifiers were used, namely Support Vector Machine, Naïve Bayes, and Logistic Regression, by using two feature extraction techniques, which were Bag-of-Words and TF–IDF. Next, the hybridization between lexicon-based and machine learning-based approaches was performed. The results indicate that the hybrid method outperformed the other two approaches, with hybrid TextBlob and Logistic Regression achieving an F1-score of 75.3%; thus, this has been chosen as the most effective approach. This study also found that lemmatization improved the accuracy of machine learning and hybrid approaches by 1.6%. Meanwhile, the TF–IDF feature extraction technique was slightly better than BoW by increasing the accuracy of the Logistic Regression classifier by 0.6%. However, TF–IDF and BoW had an identical effect on SVM and NB. Future works will include investigating the suitability of deep learning approaches toward this domain-specific sentiment on social media platforms. Full article

The coronavirus pandemic has affected everyday life to a significant degree. The transport sector is no exception, with mobility restrictions and social distancing affecting the operation of transport systems. This research attempts to examine the effect of the pandemic on the users of the public transport system of London through analyzing tweets before (2019) and during (2020) the outbreak. For the needs of the research, we initially assess the sentiment expressed by users using the SentiStrength tool. In total, almost 250,000 tweets were collected and analyzed, equally distributed between the two years. Afterward, by examining the word clouds of the tweets expressing negative sentiment and by applying the latent Dirichlet allocation method, we investigate the most prevalent topics in both analysis periods. Results indicate an increase in negative sentiment on dates when stricter restrictions against the pandemic were imposed. Furthermore, topic analysis results highlight that although users focused on the operational conditions of the public transport network during the pre-pandemic period, they tend to refer more to the effect of the pandemic on public transport during the outbreak. Additionally, according to correlations between ridership data and the frequency of pandemic-related terms, we found that during 2020, public transport demand was decreased while tweets with negative sentiment were being increased at the same time. Full article

Background: COVID-19 preventive measures have been an obstacle to millions of people around the world, influencing not only their normal day-to-day activities but also affecting their mental health. Social distancing is one such preventive measure. People express their opinions freely through social media platforms like Twitter, which can be shared among other users. The articulated texts from Twitter can be analyzed to find the sentiments of the public concerning social distancing. Objective: To understand and analyze public sentiments towards social distancing as articulated in Twitter textual data. Methods: Twitter data specific to Canada and texts comprising social distancing keywords were extrapolated, followed by utilizing the SentiStrength tool to extricate sentiment polarity of tweet texts. Thereafter, the support vector machine (SVM) algorithm was employed for sentiment classification. Evaluation of performance was measured with a confusion matrix, precision, recall, and F1 measure. Results: This study resulted in the extraction of a total of 629 tweet texts, of which, 40% of tweets exhibited neutral sentiments, followed by 35% of tweets showed negative sentiments and only 25% of tweets expressed positive sentiments towards social distancing. The SVM algorithm was applied by dissecting the dataset into 80% training and 20% testing data. Performance evaluation resulted in an accuracy of 71%. Upon using tweet texts with only positive and negative sentiment polarity, the accuracy increased to 81%. It was observed that reducing test data by 10% increased the accuracy to 87%. Conclusion: Results showed that an increase in training data increased the performance of the algorithm. Full article