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Keywords = Samsung Galaxy Note 7 explosion

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20 pages, 2877 KB  
Article
Benefits and Costs of Closed Innovation Strategy: Analysis of Samsung’s Galaxy Note 7 Explosion and Withdrawal Scandal
by Jinhyo Joseph Yun, JeongHwan Jeon, KyungBae Park and Xiaofei Zhao
J. Open Innov. Technol. Mark. Complex. 2018, 4(3), 20; https://doi.org/10.3390/joitmc4030020 - 21 Jun 2018
Cited by 19 | Viewed by 47405
Abstract
The Samsung Galaxy Note 7 has been withdrawn from the market after a number of the devices exploded after its launch in 2016. Our research seeks to answer three questions and proceeds as follows. Did the closed innovation of Samsung trigger the Galaxy [...] Read more.
The Samsung Galaxy Note 7 has been withdrawn from the market after a number of the devices exploded after its launch in 2016. Our research seeks to answer three questions and proceeds as follows. Did the closed innovation of Samsung trigger the Galaxy Note 7 withdrawal? If so What are the costs and benefits of Samsung’s closed innovation? From among the qualitative inquiry methods, this study used case study research. From this research, we isolated three important implications. The first is the benefit and cost of Samsung Electronics’ closed innovation strategy. The second is the internal impact of the Galaxy Note 7 explosions on Samsung Electronics. The third is that success in open innovation strategies requires a great investment to produce strong effects. Full article
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