Search Results (4)

This study assessed the level of service quality satisfaction among customers of carpentry technicians in Cabadbaran City, with emphasis on ten service dimensions: craftsmanship, timeliness, communication, durability, price transparency, customer service, design collaboration, reputation, and after-sales service. Employing a descriptive research design, data were collected through a self-constructed questionnaire administered to customers who had previously availed of carpentry services in the city. Results indicated that overall satisfaction across all dimensions was generally positive, as reflected in customers’ agreement ratings. However, notable gaps were identified that suggest areas for improvement. Craftsmanship and timeliness emerged as the most critical concerns, with respondents citing inconsistent job quality and delays in project completion. Issues of customization and durability were also highlighted, as some customers reported limited flexibility in design options and doubts about the long-term sturdiness of products. Communication shortcomings, particularly in providing project updates and explaining processes, further affected satisfaction. Design collaboration raised concerns as several customers felt excluded from important design decisions. After-sales service received mixed evaluations, with limited follow-up once projects were completed. Price transparency was another issue, with participants expressing the need for clearer cost breakdowns and greater value for money. Reputation was considered moderately satisfactory but inconsistent due to varying customer experiences. Overall, the study emphasizes the need for carpentry technicians to strengthen critical service quality dimensions to better meet customer expectations, improve satisfaction, and enhance the sustainability of their services. Full article

The Philippine brown deer (Rusa marianna Desmarest, 1822) is a tropical cervid increasingly threatened by hunting and habitat loss. It is endemic to the Philippine archipelago, now listed as Endangered under the Philippine Red List and as Vulnerable in the IUCN Red List. This study examined the cultural sensitivities and perspectives of the Mandaya Indigenous peoples through in-depth interviews with 29 Indigenous experts and community observations from Davao Oriental, Philippines. In Mandaya cosmology, the brown deer is known as Yatag ni Magbabaya, or a gift from the Creator, and is regarded as an integral part of Mandaya culture and the ancestral lands. The brown deer is a sacred species and an indigenous food source, and its hunting is a Mandaya tradition passed down through generations. Anthropogenic disturbances remain the leading threats against the brown deer, including forest clearing and indiscriminate hunting. Poverty is also a critical driver of hunting pressures, inducing many community members to depend on forest resources and products. The causal layered analysis revealed that human-deer interactions shape local perspectives on conservation, providing insights into the effectiveness of national protection policies. In addition, the futures triangle envisions a sustainable brown deer population to address food security and economic challenges. The research findings call for culturally sensitive conservation strategies and contextualised community education that align with the Mandayas’ traditions and values. Their engagement ensures that conservation goals are met while addressing the community’s socio-economic needs. This study also emphasises the urgent need to reassess the brown deer conservation status to inform protection and management decisions. Full article

Promoting entrepreneurship is important to develop competitive advantages, as it is one of the determinants of a country’s economy and development. Students are the future pillar of society, so stimulating entrepreneurship from education is the best way to shape their entrepreneurial mindset and attitudes. Empirical studies have demonstrated the important relationship between entrepreneurship education and its success among higher education students. However, the impact of technology enablement on perceived entrepreneurial outcomes has received minimal focus. In total, 304 data were collected from universities in the Philippines showing that, among entrepreneurial success factors, technology enablement has the greatest impact. Our results demonstrated that related stakeholders should understand the importance of and need to enhance the use of technology in relation to entrepreneurship. Full article

The coronavirus pandemic (COVID-19) is a global health crisis that has affected educational systems worldwide. North Eastern Mindanao State University (NEMSU), a typical countryside academic institution in the Southern Philippines, did not escape this dilemma. The advent of remote learning to continue the students’ learning process has caused difficulties for both the students and the educational institutions. Thus, we conducted this study to assess the students’ level of submission of assigned tasks from printed remote learning modular materials under the College of Teacher Education of NEMSU. We evaluated whether the distance of students’ residences to the campus or the nearest online learning facilities affects the level of modular task retrievals. We also determined the current situation, challenges, and struggles of the students with remote learning. Our results showed that out of 392 printed learning modules sent to Bachelor of Elementary Education (BEED) students, 299 or 76% were retrieved. There were also 292 Bachelor of Secondary Education (BSED) students who received the learning modules, and 237, or 81%, complied with their tasks. We found that 68% of the total number of students reside within a <30 km radius, while 32% were within a 30–40 km radius. We also found that the distance of their residences from the NEMSU campus slightly affected the percentage of modular learning material retrievals for both the BEED and BSED students, with R² = 0.38 and R² = 0.07, respectively. Nonstructured interview results showed that most students were constrained by many challenges and struggles in complying with the tasks. These include internet connectivity problems, inadequate learning resources, difficulty understanding the module contents and assessment instructions, overloaded remote learning tasks, poor learning environment, and mental health problems. This study also revealed that the country’s digital divide became more apparent as we navigated this new mode of the remote learning system. Full article