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Keywords = CSR authenticity

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20 pages, 622 KB  
Article
The Role of Corporate Environmental Responsibility in Driving Sustainability-Oriented Employee Engagement: A Moderated Mediation Model
by Xin Wang, Wenxiu Hu, Mudan Ren, Yazhou Liu and Xinli Yu
Sustainability 2025, 17(16), 7199; https://doi.org/10.3390/su17167199 - 8 Aug 2025
Viewed by 954
Abstract
With growing public concern over environmental issues, organizations are facing increasing pressure to demonstrate a genuine and measurable commitment to environmental sustainability. In this context, understanding how corporate environmental responsibility (CER) shapes employee engagement (EE) is essential. This understanding helps align organizational behavior [...] Read more.
With growing public concern over environmental issues, organizations are facing increasing pressure to demonstrate a genuine and measurable commitment to environmental sustainability. In this context, understanding how corporate environmental responsibility (CER) shapes employee engagement (EE) is essential. This understanding helps align organizational behavior with both internal goals and broader societal expectations. Although the impact of corporate social responsibility (CSR) on EE has been widely studied, the specific role of CER—a key subdimension of CSR—remains underexplored. To address this gap, we developed a moderated mediation model grounded in social exchange theory, social identity theory, and signaling theory. This model aims to reveal how CER influences EE and through which mechanisms. Based on survey data from 418 employees in large Chinese manufacturing firms, our results show that perceived CER significantly enhances EE. This effect occurs primarily through the strengthening of organizational pride. Furthermore, online media coverage reinforces the relationship between perceived CER and organizational pride. It also amplifies the indirect impact of perceived CER on EE via this pride. These findings contribute to the corporate sustainability literature by showing how credible and visible environmental actions can enhance employee alignment and engagement. Practical implications are discussed for organizations seeking to connect managerial priorities with society’s call for transparent and authentic environmental initiatives. Full article
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23 pages, 797 KB  
Article
The Keywords in Corporate Social Responsibility: A Dictionary Construction Method Based on MNIR
by Yinong Liu, Yanying Li and Huiying Chen
Sustainability 2025, 17(6), 2528; https://doi.org/10.3390/su17062528 - 13 Mar 2025
Cited by 1 | Viewed by 1752
Abstract
Corporate social responsibility (CSR) and environmental, social, and governance (ESG) disclosures are critical for sustainable value creation. However, traditional evaluation methods struggle to quantify authentic performance and detect disclosure biases. In response, this study proposes an automated CSR polarity dictionary construction method that [...] Read more.
Corporate social responsibility (CSR) and environmental, social, and governance (ESG) disclosures are critical for sustainable value creation. However, traditional evaluation methods struggle to quantify authentic performance and detect disclosure biases. In response, this study proposes an automated CSR polarity dictionary construction method that innovatively combines natural-language-processing technology and the multinomial inverse regression (MNIR) method. This method analyzes the correlations between corporate CSR reports and CSR ratings and constructs a dictionary that best reflects the CSR level of listed companies. We also used the CSR dictionary to construct a CSR disclosure level index for listed companies’ annual reports. This study reveals that CSR disclosure levels in annual reports expose manipulative disclosure practices and image management. However, this behavior has been proven to fail in generating excess returns for the company in the stock market. This phenomenon provides novel insights into corporate stock market performance management. In addition, the CSR disclosure level index is shown to effectively reflect the CSR level of enterprises in different industries and provides a theoretical reference for the social responsibility management of companies with different pollution levels. These findings facilitate efficient information release and strengthen ESG assessment frameworks through data-driven standardization. Full article
(This article belongs to the Section Economic and Business Aspects of Sustainability)
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22 pages, 259 KB  
Article
Do Regulatory Pressures and Stakeholder Expectations Drive CSR Adherence in the Chemical Industry?
by Khalid Mujahid Alharbi, Amina Elshamly and Ibrahim G. Mahgoub
Sustainability 2025, 17(5), 2128; https://doi.org/10.3390/su17052128 - 1 Mar 2025
Cited by 3 | Viewed by 1883
Abstract
The chemical industry plays a pivotal role in the health of the world’s economies despite facing significant criticism for its contribution to environmental degradation, particularly in pollution management and sustainable development. This paper investigates the key factors motivating executives in chemical companies to [...] Read more.
The chemical industry plays a pivotal role in the health of the world’s economies despite facing significant criticism for its contribution to environmental degradation, particularly in pollution management and sustainable development. This paper investigates the key factors motivating executives in chemical companies to engage in corporate social responsibility (CSR), including regulatory pressure, profit maximization, stakeholder demands, and environmental concerns. Data were collected through a cross-sectional survey of over 400 executives worldwide, and structural equation modelling (SEM) was employed to test four hypotheses examining the relationships among various variables. The findings indicate that regulatory pressure positively influences CSR adoption, although a profit-maximization orientation negatively moderates this relationship. This suggests that companies with an excessive focus on profits are less likely to engage in meaningful CSR activities beyond mere compliance. Additionally, unmet stakeholder needs drive environmental commitment, highlighting that managers and executives are responsive to the environmental expectations of consumers, society, and investors. In turn, environmental commitment strongly correlates with implementing pollution-prevention mechanisms, emphasizing the role of intrinsic motivations in promoting authentic CSR practices. This research expands on prior studies of CSR in high-impact industries by proposing a more integrated theoretical framework, drawing from Institutional Theory, Stakeholder Theory, and the Theory of Planned Behavior. Practical implications underscore the value of incentives that encourage firms to make substantial CSR commitments without jeopardizing profitability. Limitations of the study include its cross-sectional design, which calls for longitudinal research to understand causation better. Future studies could also explore additional industries to produce findings applicable across various sectors. Full article
21 pages, 777 KB  
Article
Can Corporate Social Responsibility Shift Consumer Behavior? Insights from Scenario-Based Experiment in the Fast Fashion Industry
by Piotr Zaborek and Dominika Nowakowska
Adm. Sci. 2024, 14(11), 283; https://doi.org/10.3390/admsci14110283 - 4 Nov 2024
Cited by 2 | Viewed by 11013
Abstract
This study investigates the interplay between Corporate Social Responsibility (CSR) engagement and pricing strategies in shaping consumer purchase intentions in the fast fashion industry. Using a scenario-based experimental design with 267 participants, this research explores how different levels of CSR and two distinct [...] Read more.
This study investigates the interplay between Corporate Social Responsibility (CSR) engagement and pricing strategies in shaping consumer purchase intentions in the fast fashion industry. Using a scenario-based experimental design with 267 participants, this research explores how different levels of CSR and two distinct price points influence purchasing behavior. Additionally, the moderating effects of individual differences, such as consumer wealth, motivations for sustainable behavior, and income, are examined. The findings indicate that higher levels of CSR engagement significantly enhance purchase intentions, particularly when combined with higher price points, perhaps due to consumer perceptions of CSR programs associated with more expensive brands as more authentic. However, price remains a critical factor for lower-income consumers, revealing an “ethical consumption gap” where affordability outweighs ethical concerns. Extrinsic motivations, such as social pressure, strongly influence wealthier consumers’ decisions, while intrinsic motivations show a more complex relationship with purchasing behavior. The findings provide practical insights for fast fashion brands, suggesting that aligning CSR with competitive pricing and authentic messaging is crucial for appealing to both price-sensitive and ethically conscious consumers. Full article
(This article belongs to the Special Issue The Future of Corporate Social Responsibility)
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11 pages, 456 KB  
Article
Bridging Employees’ Perceptions of Corporate Social Responsibility, Sense-Making for Meaningfulness, and Work Engagement for Successful Self-Regulation
by Zheni Wang, Steve Carroll and Eric H. Wang
Behav. Sci. 2024, 14(11), 1014; https://doi.org/10.3390/bs14111014 - 31 Oct 2024
Cited by 1 | Viewed by 2119
Abstract
In response to calls for research on the psychological mechanisms, such as perceptions and attitudes toward corporate citizenship, in promoting positive outcomes at work, this research presents a novel approach by empirically testing a calling conditioned path model from P perception of corporate [...] Read more.
In response to calls for research on the psychological mechanisms, such as perceptions and attitudes toward corporate citizenship, in promoting positive outcomes at work, this research presents a novel approach by empirically testing a calling conditioned path model from P perception of corporate CSR (P-CSR) to work engagement via meaningfulness under the theoretical framework of self-determination theory. Survey data collected from 224 corporate employees in the US were tested using the PROCESS plugin (version 4.3) in SPSS. The regression results supported the positive direct and indirect paths from employees’ P-CSR to meaningfulness and work engagement but not the conditioning effect of calling work orientation. This study’s unique findings, limitations, future research, and implications are discussed, expanding micro-CSR research and unboxing the management assumptions of employees as purposeful autonomous agents seeking consistent interpretations and authentic perceptions of organizational CSR activities during their sense-making processes. Non-confirming of the calling conditioning the path model shed light on it being a dynamic multi-dimensional and multi-level construct to be further researched. Full article
(This article belongs to the Special Issue Work Motivation, Engagement, and Psychological Health)
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20 pages, 677 KB  
Article
Authentic Leadership and Socially Responsible Behavior: Sequential Mediation of Psychological Empowerment and Psychological Capital and Moderating Effect of Perceived Corporate Social Responsibility
by Rajeh Bati Almasradi, Farhan Sarwar and Ismail Droup
Sustainability 2024, 16(15), 6508; https://doi.org/10.3390/su16156508 - 30 Jul 2024
Cited by 3 | Viewed by 3505
Abstract
The aim of the study is to explore the relationship between authentic leadership and socially responsible behavior among employees in Saudi Arabia’s service sector, which aligns with Saudi Vision 2030. Utilizing social cognitive theory as the theoretical framework, the research proposes that authentic [...] Read more.
The aim of the study is to explore the relationship between authentic leadership and socially responsible behavior among employees in Saudi Arabia’s service sector, which aligns with Saudi Vision 2030. Utilizing social cognitive theory as the theoretical framework, the research proposes that authentic leadership indirectly influences socially responsible behavior through psychological empowerment and psychological capital as parallel and serial mediators. Additionally, the study examines the moderating effect of CSR perceptions on these relationships. A cross-sectional survey was conducted with 349 professionals from the service sector. The results, analyzed using partial least squares structural equation modeling (PLS-SEM), revealed that authentic leadership does not directly impact SRB. Instead, the relationship is fully mediated by psychological empowerment and psychological capital. Moreover, CSR perceptions significantly moderate the relationship between authentic leadership and psychological empowerment and have an indirect effect of authentic leadership on SRB through psychological empowerment and psychological capital. The findings highlight the importance of fostering an authentic leadership style and the way the psychological resources of empowerment and psychological capital carry forward this effect to promote SRB in the service sector. Additionally, the study underscores the role of CSR perceptions in strengthening the impact of authentic leadership on employee outcomes. The research contributes to the literature on leadership, CSR, and employee behavior and also offers practical implications for organizations aiming to enhance their social responsibility initiatives. Full article
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13 pages, 552 KB  
Article
Consumers’ Corporate Social Responsibility Perception and Anti-Consumer Awareness: Roles of Compassion and Corporate Social Responsibility Authenticity in South Korea
by Sung-Hoon Ko, Ji-Young Kim and Yongjun Choi
Behav. Sci. 2023, 13(8), 622; https://doi.org/10.3390/bs13080622 - 26 Jul 2023
Cited by 6 | Viewed by 3840
Abstract
This study examines the effect of consumers’ perceptions of corporate social responsibility (CSR) on their anti-consumer awareness. Specifically, this study aims to uncover the mechanisms through which the consumer’s CSR perception relates to their formation of anti-consumer awareness. A survey design was adopted [...] Read more.
This study examines the effect of consumers’ perceptions of corporate social responsibility (CSR) on their anti-consumer awareness. Specifically, this study aims to uncover the mechanisms through which the consumer’s CSR perception relates to their formation of anti-consumer awareness. A survey design was adopted to test this study’s hypotheses. We collected data from 310 consumers in South Korea and used path analysis and bootstrapping to test the hypotheses. Our results showed that consumers’ CSR perception is negatively related to their anti-consumer awareness. Notably, consumers’ perception of CSR activities is positively related to their perceptions of compassion toward organizations, which, in turn, is also positively associated with their perception of CSR authenticity. Furthermore, compassion and CSR authenticity serially mediate the negative relationship between CSR perception and anti-consumer awareness. Our findings shed light on the importance of engaging in CSR activities from consumers’ perspectives. Specifically, our findings suggest that organizations need to proactively engage in CSR activities with authenticity to maintain and even further their reputation among consumers. Furthermore, by demonstrating the psychological processes of how CSR activities translate into consumers’ attitudes toward the organizations, our study provides fruitful avenues for future research. Full article
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12 pages, 454 KB  
Article
Sociotechnical Undergraduate Education for the Future of Natural Resource Production
by Jessica Smith, Carrie McClelland and Oscar Jaime Restrepo
Mining 2023, 3(2), 387-398; https://doi.org/10.3390/mining3020023 - 18 Jun 2023
Cited by 2 | Viewed by 1908
Abstract
The greatest challenges for contemporary and future natural resource production are sociotechnical by nature, from public perceptions of mining to responsible mineral supply chains. The term sociotechnical signals that engineered systems have inherent social dimensions that require careful analysis. Sociotechnical thinking is a [...] Read more.
The greatest challenges for contemporary and future natural resource production are sociotechnical by nature, from public perceptions of mining to responsible mineral supply chains. The term sociotechnical signals that engineered systems have inherent social dimensions that require careful analysis. Sociotechnical thinking is a prerequisite for understanding and promoting social justice and sustainability through one’s professional practices. This article investigates whether and how two different projects enhanced sociotechnical learning in mining and petroleum engineering students. Assessment surveys suggest that most students ended the projects with greater appreciation for sociotechnical perspectives on the interconnection of engineering and corporate social responsibility (CSR). This suggests that undergraduate engineering education can be a generative place to prepare future professionals to see how engineering can promote social and environmental wellbeing. Comparing the different groups of students points to the power of authentic learning experiences with industry engineers and interdisciplinary teaching by faculty. Full article
(This article belongs to the Special Issue Envisioning the Future of Mining)
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19 pages, 1485 KB  
Article
The Formation of Reputation in CSR Disclosure: The Role of Signal Transmission and Sensemaking Processes of Stakeholders
by Ruiqian Xu, Jinchen Liu and Dongning Yang
Sustainability 2023, 15(12), 9418; https://doi.org/10.3390/su15129418 - 12 Jun 2023
Cited by 7 | Viewed by 4410
Abstract
A growing number of companies are issuing corporate social responsibility (CSR) reports to publicize their commitment to sustainable development. However, skepticism remains among stakeholders about firms’ CSR information, which could hinder the success of worldwide CSR campaigns. Our paper examines mechanisms of how [...] Read more.
A growing number of companies are issuing corporate social responsibility (CSR) reports to publicize their commitment to sustainable development. However, skepticism remains among stakeholders about firms’ CSR information, which could hinder the success of worldwide CSR campaigns. Our paper examines mechanisms of how CSR disclosure resonates with stakeholders and influences their attitudes towards firms. Extending the current knowledge of CSR signaling effects, this paper provides a framework illustrating the interplay between CSR signaling properties and readers’ sensemaking processes, thereby predicting how corporate reputation is shaped through CSR communication. In order to test our theoretical hypotheses, a survey was conducted on 53 firms with 1521 respondents. The results show that the better the readers’ comprehension of a CSR report is, the stronger the signals of authenticity and corporate social performance (CSP) they perceive, the better the report value and value fit are recognized, and eventually, the more trust they hold for the firm. The relationship between comprehension of CSR reports and trust is partially mediated by the signaling-sensemaking process. Our research contributes to the literature on micro-foundations of strategic CSR by applying signaling theory in the context of CSR disclosure. The research findings have practical implications for firms’ CSR disclosure strategies. Full article
(This article belongs to the Section Economic and Business Aspects of Sustainability)
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11 pages, 397 KB  
Article
Impact of CSR Authenticity on Brand Advocacy: The Mediating Role of Brand Equity
by Imran Khan and Mobin Fatma
Sustainability 2023, 15(11), 8613; https://doi.org/10.3390/su15118613 - 25 May 2023
Cited by 3 | Viewed by 4833
Abstract
Since authenticity reduces the inherent tension between pro-sociality and profit-seeking as well as contradictory demands from multiple stakeholders, it appears to be relevant for corporate social responsibility (CSR) judgment. The aim of this study is to examine the consumer perception of CSR authenticity [...] Read more.
Since authenticity reduces the inherent tension between pro-sociality and profit-seeking as well as contradictory demands from multiple stakeholders, it appears to be relevant for corporate social responsibility (CSR) judgment. The aim of this study is to examine the consumer perception of CSR authenticity and its influence on brand equity and brand advocacy in the banking sector. Additionally, this study looks into the role of brand equity as a mediator between CSR authenticity and brand advocacy. A survey method was used to collect the data. In this study, CFA and structural equation modeling with AMOS were utilized to evaluate the measurement properties and to uncover relevant correlations. The results also show that brand advocacy is better predicted to take into account the mediating role of brand equity between CSR authenticity and brand advocacy. As a result, this study adds to the body of knowledge and has significant use for managers, practitioners, and specialists. The proposed model can be used by practitioners to evaluate their CSR initiatives objectively and determine how well each one aligns with their overall goals and business objectives in order to create more successful strategies. The current study adds to the limited theoretical and empirical understanding of the connection between CSR authenticity and customer responses. Full article
(This article belongs to the Special Issue Sustainable Development in Consumer Behaviour and Marketing)
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21 pages, 393 KB  
Article
Greening Professional Sport: How Communicating the Fit, Proximity, and Impact of Sustainability Efforts Affects Fan Perceptions and Supportive Intentions
by Virginia S. Harrison, Michail Vafeiadis and Joseph Bober
Sustainability 2022, 14(6), 3139; https://doi.org/10.3390/su14063139 - 8 Mar 2022
Cited by 7 | Viewed by 5282
Abstract
Grounded in multidisciplinary literature from public relations, sport communication, and marketing, this study examined consumer reactions to sustainability initiatives launched by major sports leagues. Through an online survey (N = 254), the results showed that sports league-cause fit resulted in more positive [...] Read more.
Grounded in multidisciplinary literature from public relations, sport communication, and marketing, this study examined consumer reactions to sustainability initiatives launched by major sports leagues. Through an online survey (N = 254), the results showed that sports league-cause fit resulted in more positive organization–public relationships (OPRs) such as through trust, commitment, satisfaction, and control mutuality. Further, the findings revealed that a closer geographic proximity of the sustainability initiative and an increased perceived impact (donation amount and number of beneficiaries affected) triggered higher perceptions of trust, organizational authenticity, and fandom toward the sponsoring sports league. Interestingly, a significant two-way interaction between spatial proximity and impact suggested that lower perceptions of the impact of the corporate social responsibility (CSR) program evoked more positive attitudes when involving local beneficiaries, whereas higher perceptions of impact improved organizational attitudes when the beneficiaries were located faraway. Lastly, the findings indicated that the OPR variables, especially trust, as well as fandom, and organizational authenticity elicited higher supportive intentions (e.g., support CSR cause, donate, volunteer, share on social media) toward the sports league. Theoretical implications for fit, construal level theory, and CSR impact as well as implications for sport communication practitioners are discussed. Full article
18 pages, 8982 KB  
Article
An Analysis of Cholesteric Spherical Reflector Identifiers for Object Authenticity Verification
by Mónica P. Arenas, Hüseyin Demirci and Gabriele Lenzini
Mach. Learn. Knowl. Extr. 2022, 4(1), 222-239; https://doi.org/10.3390/make4010010 - 24 Feb 2022
Cited by 6 | Viewed by 4315
Abstract
Arrays of Cholesteric Spherical Reflectors (CSRs), microscopic cholesteric liquid crystals in a spherical shape, have been argued to become a game-changing technology in anti-counterfeiting. Used to build identifiable tags or coating, called CSR IDs, they can supply objects with unclonable fingerprint-like characteristics, making [...] Read more.
Arrays of Cholesteric Spherical Reflectors (CSRs), microscopic cholesteric liquid crystals in a spherical shape, have been argued to become a game-changing technology in anti-counterfeiting. Used to build identifiable tags or coating, called CSR IDs, they can supply objects with unclonable fingerprint-like characteristics, making it possible to authenticate objects. In a previous study, we have shown how to extract minutiæ from CSR IDs. In this journal version, we build on that previous research, consolidate the methodology, and test it over CSR IDs obtained by different production processes. We measure the robustness and reliability of our procedure on large and variegate sets of CSR IDs’ images taken with a professional microscope (Laboratory Data set) and with a microscope that could be used in a realistic scenario (Realistic Data set). We measure intra-distance and interdistance, proving that we can distinguish images coming from the same CSR ID from images of different CSR IDs. However, without surprise, images in Laboratory Data set have an intra-distance that on average is less, and with less variance, than the intra-distance between responses from Realistic Data set. With this evidence, we discuss a few requirements for an anti-counterfeiting technology based on CSRs. Full article
(This article belongs to the Special Issue Selected Papers from CD-MAKE 2021 and ARES 2021)
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16 pages, 574 KB  
Article
Environmental Performance through Environmental Resources Conservation Efforts: Does Corporate Social Responsibility Authenticity Act as Mediator?
by Abdelmohsen A. Nassani, Zahid Yousaf, Magdalena Radulescu and Mohamed Haffar
Sustainability 2022, 14(4), 2330; https://doi.org/10.3390/su14042330 - 18 Feb 2022
Cited by 43 | Viewed by 4409
Abstract
This study shows the impact of environmental resources conservation efforts (ERCE) and corporate social responsibility (CSR) authenticity on environmental performance (EP) in the hospitality and tourism industry. A mediating role of CSR authenticity between the ERCE and environmental performance link is also checked. [...] Read more.
This study shows the impact of environmental resources conservation efforts (ERCE) and corporate social responsibility (CSR) authenticity on environmental performance (EP) in the hospitality and tourism industry. A mediating role of CSR authenticity between the ERCE and environmental performance link is also checked. A quantitative research design has been employed, and data were collected through a questionnaire. Results show that both ERCE and CSR authenticity positively influence environmental performance. Results also show that CSR authenticity act as a mediator, which enhances the positive impact of ERCE on environmental performance. Environmental performance is a broader concept, and its achievement is majorly dependent on the attraction of stakeholders. This study points out that stakeholders should be more concerned with environmental management’s initiatives in terms of resource conservation efforts and organization involvement in CSR activities for achieving the environmental performance goal. ERCE is a pre-condition for an efficient involvement in CSR-related activities to achieve environmental performance. Full article
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19 pages, 675 KB  
Article
Employee-Perceived Corporate Social Responsibility (CSR) and Employee Pro-Environmental Behavior (PEB): The Moderating Role of CSR Skepticism and CSR Authenticity
by Badar Latif, Tze San Ong, Abdelrhman Meero, Abdul Aziz Abdul Rahman and Mohsin Ali
Sustainability 2022, 14(3), 1380; https://doi.org/10.3390/su14031380 - 26 Jan 2022
Cited by 72 | Viewed by 14209
Abstract
Despite the substantial attention given to pro-environmental behavior (PEB) by academicians, practitioners, and policymakers, few studies have investigated how employee-perceived corporate social responsibility (CSR) affects employees’ PEB. Moreover, though the concept of PEB has been found to elicit a wide range of positive [...] Read more.
Despite the substantial attention given to pro-environmental behavior (PEB) by academicians, practitioners, and policymakers, few studies have investigated how employee-perceived corporate social responsibility (CSR) affects employees’ PEB. Moreover, though the concept of PEB has been found to elicit a wide range of positive benefits for employee behaviors and attitudes, it has rarely been applied to the context of the manufacturing sector. Underpinned by the social identity theory (SIT) and the attitude-behavior-context (ABC) theory, the present study investigates the impact of employee-perceived CSR on employees’ PEB through the moderating roles of employee–CSR skepticism and employee–CSR authenticity. The convenience sampling technique was used to select employees from Pakistani manufacturing firms to participate in the study’s survey. Analysis results of data from 235 respondents across 115 manufacturing firms suggest that employee-perceived CSR positively drives employees’ PEB. In addition, the findings offer valuable insights on employee–CSR skepticism and employee–CSR authenticity. Specifically, CSR skepticism weakens the link between perceived CSR and PEB, while CSR authenticity strengthens this link. By providing implications and limitations, the present study discusses that organizations can convey the message of their credible, genuine, and authentic CSR efforts to their employees for social, economic, and environmental wellbeing. The study’s discussions and conclusions are presented. Full article
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16 pages, 947 KB  
Article
Evaluating the Application of CSR in the High-Tech Industry during the COVID-19 Pandemic
by Shih-Chia Chang, Ming-Tsang Lu, Mei-Jen Chen and Li-Hua Huang
Mathematics 2021, 9(15), 1715; https://doi.org/10.3390/math9151715 - 21 Jul 2021
Cited by 9 | Viewed by 3882
Abstract
Since its conception, corporate social responsibility (CSR) has seen continuous growth and become a highly discussed issue. In this paper, we propose an evaluation of how the COVID-19 pandemic could impact CSR applications. The pandemic has provided an opportunity for commerce to move [...] Read more.
Since its conception, corporate social responsibility (CSR) has seen continuous growth and become a highly discussed issue. In this paper, we propose an evaluation of how the COVID-19 pandemic could impact CSR applications. The pandemic has provided an opportunity for commerce to move on to being more authentic, to offer genuine CSR applications and to contribute toward dealing with pressing environmental and social issues. Hence, this purpose of the research is to obtain a better understanding of whether the integration of environment, social, corporate governance and economic (ESGE) aspects into CSR strategies can support sustainable development toward more sustainable growth during the COVID-19 pandemic. To meet this challenge, we offer a mixture multiple-criteria decision making (MCDM) model. Very few empirical studies have discussed CSR in the high-tech industry and proposed strategies and planning for ESGE efficiency. Using interviews with experts and a literature review, we identify the elements related to actual practices of the high-tech industry’s appraisal and the integrated MCDM techniques to suggest efficient enhancement models. The best worst method (BWM) and modified VIKOR are implemented to estimate the strategic weights and the gaps of the aspiration value. The results are valuable for classifying the priorities of CSR and are therefore helpful for those who are associated with high-tech industry management, practices and implementation. Full article
(This article belongs to the Special Issue Multi-Criteria Decision Making and Data Mining)
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