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Search Results (3)

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Authors = Alaa Mahdi Sahi ORCID = 0000-0002-0580-8602

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15 pages, 867 KiB  
Article
The Impact of Internal Marketing Practices on Employees’ Job Satisfaction during the COVID-19 Pandemic: The Case of the Saudi Arabian Banking Sector
by Faisal Mohammed O. Almaslukh, Haliyana Khalid and Alaa Mahdi Sahi
Sustainability 2022, 14(15), 9301; https://doi.org/10.3390/su14159301 - 29 Jul 2022
Cited by 12 | Viewed by 6523
Abstract
Based on the social exchange theory, the current study aimed to develop and test a conceptual model that integrates the relationships among internal marketing dimensions (i.e., supportive and participative leadership, training and development, information and communication, and selection and appointment) and job satisfaction [...] Read more.
Based on the social exchange theory, the current study aimed to develop and test a conceptual model that integrates the relationships among internal marketing dimensions (i.e., supportive and participative leadership, training and development, information and communication, and selection and appointment) and job satisfaction in the banking sector of Saudi Arabia, particularly during the COVID-19 pandemic. We collected data from 329 employees working in different private and public banks in Riyadh, Saudi Arabia. Overall, the findings confirmed the significant and positive effects of supportive and participative leadership, training and development, information and communication, and selection and appointment on employees’ job satisfaction. The current research contributes to the understanding of the broad role played by internal marketing practices in maintaining the job satisfaction of banking sector employees, during and possibly after the COVID-19 pandemic. Full article
(This article belongs to the Special Issue Innovation Management and Entrepreneurship in Sustainability)
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23 pages, 2667 KiB  
Review
The Research Trend of Security and Privacy in Digital Payment
by Alaa Mahdi Sahi, Haliyana Khalid, Alhamzah F. Abbas, Khaled Zedan, Saleh F. A. Khatib and Hamzeh Al Amosh
Informatics 2022, 9(2), 32; https://doi.org/10.3390/informatics9020032 - 11 Apr 2022
Cited by 49 | Viewed by 25610
Abstract
The aim of this study is to synthesize the rapidly increasing literature on privacy and security risk of digital payment. By reviewing 591 studies, the literature on this topic was evaluated using a bibliographical approach to highlight the intellectual development of the field [...] Read more.
The aim of this study is to synthesize the rapidly increasing literature on privacy and security risk of digital payment. By reviewing 591 studies, the literature on this topic was evaluated using a bibliographical approach to highlight the intellectual development of the field and recommend potential research directions in this still-emerging field. According to our assessment, academics have continued to focus on perceived privacy and security, while more multigroup analyses based on subdimensions of risk are needed. In addition, the vast majority of studies have not considered the inter-relationship between risk attributes. We analyse the potential causes of the lack of research diversity and provide additional suggestions to improve digital payment research in the future. This study will be valuable for academics, analysts, regulators, practitioners, and investors. Full article
(This article belongs to the Special Issue Digitalisation, Green Deal and Sustainability)
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24 pages, 2336 KiB  
Review
The Evolving Research of Customer Adoption of Digital Payment: Learning from Content and Statistical Analysis of the Literature
by Alaa Mahdi Sahi, Haliyana Khalid, Alhamzah F. Abbas and Saleh F. A. Khatib
J. Open Innov. Technol. Mark. Complex. 2021, 7(4), 230; https://doi.org/10.3390/joitmc7040230 - 27 Nov 2021
Cited by 56 | Viewed by 21986
Abstract
The global spread and use of the internet and mobile phones has contributed to the development of digital payments. Despite its growth potential, until now there is a lack of research providing a comprehensive synthesis and analysis of factors affecting the use, adoption, [...] Read more.
The global spread and use of the internet and mobile phones has contributed to the development of digital payments. Despite its growth potential, until now there is a lack of research providing a comprehensive synthesis and analysis of factors affecting the use, adoption, and acceptance of digital payment methods. This study aims to address this gap by providing a comprehensive review of the related literature retrieved from Scopus and Web of Science databases. Following a systematic method, a final sample of 193 research articles was identified and analysed. The results highlight that a single theory has failed to comprehensively explain the complex nature of electronic payment adoption. The key limitation of the existing theories is their inability to consider the role of social and cultural facets in the adoption of new technology. While literature reviews are a widespread practice in business studies, there are scant reviews that use the systematic review methodology that aggregates knowledge using clearly defined processes and criteria. This is the first systematic review on electronic payment adoption, which structures the existing knowledge and provides directions for future research. Full article
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