Redefining Knowledge Management Systems: The Role of Generative AI in Innovation, Learning, and Knowledge Processes

A special issue of Systems (ISSN 2079-8954).

Deadline for manuscript submissions: 31 October 2026 | Viewed by 230

Special Issue Editors


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Guest Editor
Educational Research Centre, The Hong Kong Polytechnic University, Hong Kong, China
Interests: knowledge technologies including search engines, portals, personal knowledge management, personal learning environments, and business process management
Special Issues, Collections and Topics in MDPI journals

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Guest Editor
Business School, Shenzhen Technology University, Shenzhen 518118, China
Interests: knowledge management; innovation; GenAI and KM; cross-cultural management

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Guest Editor
Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hong Kong, China
Interests: knowledge management; HRM; innovation; GenAI and KM

Special Issue Information

Dear Colleagues,

In the era of digital transformation, Knowledge Management Systems (KMSs) are undergoing a profound evolution driven by the rise in generative artificial intelligence (GenAI) and other advanced technologies. This Special Issue invites contributions that explore how GenAI, large language models (LLMs), and related innovations are reshaping core knowledge processes—creation, retrieval, sharing, and application—within organizations and learning environments.

We welcome interdisciplinary research, conceptual frameworks, empirical studies, and case analyses that examine the integration of GenAI into KMSs to enhance innovation, accelerate decision-making, and support personalized learning. Topics of interest include AI-enabled knowledge discovery, conversational interfaces for knowledge access, GenAI-driven content generation, expanded Knowledge Repositories that incorporate internal and external knowledge, and the ethical and governance challenges of AI-enhanced KMSs.

This Special Issue aims to bridge the research–practice gap by highlighting real-world applications and theoretical advancements that demonstrate how GenAI can transform fragmented knowledge silos into dynamic, intelligent ecosystems. Contributions should also consider the implications for organizational culture, human–AI collaboration, and the balance between tacit and explicit knowledge.

By fostering dialogue among academics, technologists, and practitioners, this Special Issue seeks to chart the future of KMSs in a world increasingly shaped by intelligent systems, offering insights into sustainable innovation and lifelong learning.

Prof. Dr. Eric Tsui
Dr. Gang Liu
Dr. Muhammad Saleem Sumbal
Guest Editors

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Keywords

  • knowledge management systems
  • generative AI
  • knowledge processes
  • innovation
  • learning

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Published Papers (1 paper)

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Research

26 pages, 3579 KB  
Article
Game Knowledge Management System: Schema-Governed LLM Pipeline for Executable Narrative Generation in RPGs
by Aynigar Rahman, Aihe Yu and Kyungeun Cho
Systems 2026, 14(2), 175; https://doi.org/10.3390/systems14020175 - 5 Feb 2026
Abstract
Procedural approaches have long been used in game development to reduce authoring costs and increase content diversity; however, traditional rule-based systems struggle to scale narrative complexity, whereas recent large language model (LLM)-based methods often produce outputs that are structurally invalid or incompatible with [...] Read more.
Procedural approaches have long been used in game development to reduce authoring costs and increase content diversity; however, traditional rule-based systems struggle to scale narrative complexity, whereas recent large language model (LLM)-based methods often produce outputs that are structurally invalid or incompatible with real-time game engines. This gap reflects a fundamental limitation in current practice: generative models lack systematic mechanisms for managing executable game knowledge rather than merely producing free-form narrative texts. To address this issue, we propose a Game Knowledge Management System (G-KMS) that reformulates LLM-based narrative generation as a structured knowledge management process. The proposed framework integrates knowledge grounding, schema-governed generation, normalization-based repair, engine-aligned knowledge admission, and application within a unified pipeline. The system was evaluated on a compact 2D Unity-based RPG benchmark using automated structural and semantic analyses, engine-level playability probes, and a controlled human player study. The experimental results demonstrated high reliability in knowledge admission, stable procedural structures, controlled expressive diversity, and a strong alignment between system-level metrics and player-perceived narrative quality, indicating that LLMs can function as dependable knowledge-construction components when embedded within a governed management pipeline. Beyond the evaluated RPG setting, this study suggests a practical and reproducible approach that may be extended to other executable systems, such as interactive simulations and training environments. Full article
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